All inclusive

El Cid Castilla Beach Hotel

Mazatlan 4.0

Overview

Known as the "Pearl of the Pacific," Mazatlán is located on the ocean. Visitors to this enchanting coastal city can experience amazing views of the Pacific Ocean. Celebrate these natural wonders, as well as the authentic spirit of México, at El Cid Castilla Beach Hotel. With refined comforts, a vibrant location, and warm, friendly service, the attractive Mazatlán hotel resort serves as a tropical oasis for unforgettable getaways. Lounge by the poolside deck, reading a latest best-seller. Marvel at brilliantly hued sunsets from the private balcony. Or if you're traveling with children, reserve a sun-kissed room overlooking two connected free-form pools boasting cascades, rock formations, and water slides.

Resort Fees: 15 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

500

Rooms

Pool View
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 4 guests in the room
Pool View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request, $)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • TV
  • Coffee ($)
  • Purified water
Additional details

*Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)

Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view or Partial ocean view
  • No more than 4 guests in the room
Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request, $)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • TV
  • Coffee ($)
  • Purified water
Additional details

The following plans can be added to this room category and come with the following inclusions:

All Inclusive ($):

All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; fitness center; kids club.  Access to El Cid Granada & El Cid Castilla including restaurants, bars, dinner theme shows, activities and more.

Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand.

Elite ($)

In addition to the All Inclusive features described, the Elite plan also includes:

  •  Guaranteed Ocean View accommodations.
  •  Bonus: Stay in One- Play Four!!! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items (concessions not included), without having to pay for surcharges, including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
  •  Preferred seating in a la carte restaurants.
  •  VIP check in at the Elite Club with beverages and snacks..
  •  VIP Welcome Amenities: Bathrobes, slippers and beach bag. (On request)
  •  Pool Towels in room.
  •  Nightly turndown courtesy (Mexican candy selection)
  •  Free Internet access at the Elite Club.
  •  Late check-out until 3pm (subject to availability)
  •  Room Service (choice from special All Inclusive room service menu).
  •  Daytime beach & pool activity program.
  •  Kids Club. Ages 4 to 12
  •  Teens Club: Ages 13 to 17.
  •  Use of gym at the Club House

Elite with Golf ($)

In addition to the All Inclusive features described, the Elite plan with Golf also includes:

  •  Guaranteed Ocean View accommodations.
  •  Bonus: Stay in One- Play Four! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items (concessions not included), without having to pay for surcharges, including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
  •  Preferred seating in a la carte restaurants.
  •  VIP check in at the Elite Club with beverages and snacks..
  •  VIP Welcome Amenities: Bathrobes, slippers and beach bag. (On request)
  •  Pool Towels in room.
  •  Nightly turndown courtesy (Mexican candy selection)
  •  Free Internet access at the Elite Club.
  •  Late check-out until 3pm (subject to availability)
  •  Room Service (choice from special All Inclusive room service menu).
  •  Daytime beach & pool activity program.
  •  Kids Club. Ages 4 to 12
  •  Teens Club: Ages 13 to 17.
  •  Use of gym at the Club House
  •  Unlimited Green fees and Tennis court fees at El Cid Golf & Country Club (equipment not included).
  •  Golf cart, clubs, driving range, clinics and racquet rentals are optional and not included.($)
  •  Caddy is mandatory and it’s not included: one per each cart or one per each golfer walking the course.
  •  Tee times and one-hour court reservations are accepted by e-mail at cclub@elcid.com.mx.
  •  Additional rounds of golf for the same day are accepted after finishing the first round of golf (subject to availablity)
  •  All gratuities at the country club are optional and are not included.

*  None of the package components are refundable nor transferable

Amenities


Location

Address
Av. Camaron Sabalo S/N, Mazatlan, 82110, Mexico
28 km from MZT airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Don’t book this hotel

Jean T on Jan 29, 2025

Do not stay here..we made the mistake of booking this hotel. Have stayed at Los Flores twice loved it but decided to come here for the all inclusive. Well it’s a joke calling it an all inclusive. We are here for 28 days and had to pay an extra 460.00 USD upon arrival. Also there are no fridges in the rooms( every other all inclusive we have ever stayed at including low end hotels have fridges) and the all inclusive were always fully stocked with beer and water. Not here. There are warm bottles of water and a coffee maker in the bathroom of all places..and you have to pay for it. There is only one pool heated on the El Moro side but beware..they make you feel like a second class citizen when they check the colour of your bracelet and tell you that you can’t use certain areas and restaurants. I’m so sad and disappointed that we are staying here. We love Mazatlan but not this hotel.

TripAdvisor users rated this property 1 out of 5

Stay Somewhere Else

Sandy548 (Saskatoon, Canada) on Jan 25, 2025

Upon checkin you’re stung with an extra $15US/night “resort fee” which you must pay before they’ll give you your room. Other resorts in Mazatlan don’t charge this. Once you enter your room you’ll see 2 small bottled water and coffee that you must pay extra for. Other resorts have stocked fridges with water, pop & beer that are part of the All Inclusive package. NOT HERE!! EVEN AFTER CHARGING YOU AN EXTRA $15US PER DAY!! The A La Carte system is horrible. You must call in at 7am to make your reservation for the following evening. Even if you get thru you’ll likely be told only spots left at 1 or 2 of them and only time available is 9pm. Yet when you are inside the restaurant they are never at more than half capacity. Always empty tables inside. Should make them first come first served. The food at the main buffet at the Castilla is at best lukewarm. It is a cafeteria like atmosphere. Very loud & not relaxing. The entertainment is put on here & every night is pretty similar. Even though they say that you are not to reserve chairs & that they will remove belongings left unattended for more than an hour or two they do not. Very difficult to find a chair by pool or at the beach unless you get up early and join the crowd of chair hoarders. The rooms are dated. Particularly in the Castillo & El Moro towers. The only good thing was the great waitresses/waiters, bartenders & cleaners. All very friendly & hard working. Definitely do not recommend staying here. With the extra fees charged and lack of extras like drinks in room or being able to get into a la cartes you’d end up breaking even by spending an extra $500-$1000 to stay somewhere else.

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