Overview
Known as the "Pearl of the Pacific," Mazatlán is located on the ocean. Visitors to this enchanting coastal city can experience amazing views of the Pacific Ocean. Celebrate these natural wonders, as well as the authentic spirit of México, at El Cid Castilla Beach Hotel. With refined comforts, a vibrant location, and warm, friendly service, the attractive Mazatlán hotel resort serves as a tropical oasis for unforgettable getaways. Lounge by the poolside deck, reading a latest best-seller. Marvel at brilliantly hued sunsets from the private balcony. Or if you're traveling with children, reserve a sun-kissed room overlooking two connected free-form pools boasting cascades, rock formations, and water slides.
Check in
3 p.m.
Check out
12 p.m.
Rooms
500
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- Coffee ($)
- Purified water
*Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- Coffee ($)
- Purified water
*Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)
Amenities
Lobby
Lobby Bar
Main Pool
Pool
Fitness Centre
Kids Club
Dinner Show
Golf
Location
Reviews
Dissapointing experience
imegtz0107 (San Francisco, California) on Sep 14, 2023
The main reason why I chose the hotel was because they confirmed the installations were adequate for handicap ( wheelchair). I specifically mentioned that my mom used a wheelchair and they said it should be OK. The hotel is not familiar with the wheelchair requirements and the ramps are extremely badly designed. Additionally there were several things that made it a very bad experience: - The installations are old and not well maintained. The ac does not cool down and the staff explained it was working properly - The variety of food in the restaurant all inclusive is very limited - The food at the testaurant that is next to the pool had the food exposed to the sun and the cheese had mold spots. Not safe at all - Pool hours are not supervised and the noise is very loud at all times, so you can’t relax or sleep until 2-4 am.The overall stay at the hotel was very disappointing.
Bad Service
marcocaraza on Sep 12, 2023
Really poor customer service plus i had to pay for my Parking. Really Rude staff. We were riding out motorcycle, didn't even let us do the check in and bring out stuff to the room, they wanted us to drive the motorcycles across the street and then carry all of our gear and luggage. Staff was rude.
Vacation Offers
-
Receive up to $1200 in resort coupons with a minimum 3-night stay at select all-inclusive El Cid resorts in Mexico.
Mazatlan, Riviera Maya
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