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Overview
Known as the "Pearl of the Pacific," Mazatlán is located on the ocean. Visitors to this enchanting coastal city can experience amazing views of the Pacific Ocean. Celebrate these natural wonders, as well as the authentic spirit of México, at El Cid Castilla Beach Hotel. With refined comforts, a vibrant location, and warm, friendly service, the attractive Mazatlán hotel resort serves as a tropical oasis for unforgettable getaways. Lounge by the poolside deck, reading a latest best-seller. Marvel at brilliantly hued sunsets from the private balcony. Or if you're traveling with children, reserve a sun-kissed room overlooking two connected free-form pools boasting cascades, rock formations, and water slides.
Check in
3 p.m.
Check out
12 p.m.
Rooms
500
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool view
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- Coffee ($)
- Purified water
*Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- Coffee ($)
- Purified water
*Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
El Cid Kids Club
Teen Club
Age ranges
- Children ages: 0 to 12
Bars and entertainment
- La Pergola Dinner Theatre: live entertainment with different shows every night of the week
| Type | Amenities | |
|---|---|---|
| La Castilla | Bar, Lobby bar | |
| Beach Club | Bar, Swim-up bar | Open air |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| El Alcazar | À la carte | Italian | Dinner | Reservations required |
| La Pergola | Buffet | International | Breakfast | |
| La Pergola Dinner Theater | À la carte | International | Dinner | |
| Beach Club Snack Bar | Snack bar | American | Snacks | |
| La Alhambra restaurant | Buffet | International | Lunch | |
| La Cascada | À la carte | Mexican | Dinner | Reservations required |
| El Campeador | Buffet | International | Breakfast | |
| Sushi Bar | Snack bar | Sushi | Dinner | Reservations required |
Facilities
- Rooms: 500
Health and wellness
- Fitness centre: on site
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Fitness centre with no meal plan available ($)
Location
Meal and plan options
-
All-inclusive: available ($)
- All meals plus snacks
- Unlimited international and domestic drinks
- Room only: Included
Meal plan details
Note: Both EP (No meals included) packages and All Inclusive packages are available at this hotel. All Inclusive ($): Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand. Elite ($):
All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; fitness center; kids club. Access to El Cid Granada including restaurants, bars, dinner theme shows, activities and more.
In addition to the All Inclusive features described, the Elite plan also includes:• All meals and house brand drinks at the restaurants of all 4 hotels (concessions not included), without having to pay for surcharges.• Preferred seating in a la carte restaurants.• VIP check in.• Room Service (choice from special All Inclusive room service menu). • Bathrobes and slippers.
Pools and recreation
Pools
- Kids pools: 1
- Outdoor pools: 1
- Water slides: Included
Golf
- Driving range: on site ($)
- Golf: on site ($)
- Golf lessons: on site ($)
- Mini golf: on site ($)
- Pitch and putt: on site ($)
Water sports
- Motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other activities
- Arts and crafts: on site
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Horse Back Riding (offsite) available ($)
Shops and services
- ATM
- Business centre available ($)
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Parking
- Shopping onsite
- Tour desk
- Valet parking available ($)
- Wedding chapel
Lobby
Lobby Bar
Main Pool
Pool
Fitness Centre
Kids Club
Dinner Show
Golf
Location
Reviews
You are treated like a child.......
Esmirna C on Aug 30, 2021
A group of friends and I spend 5 days at this resort for a wedding. The service is slow and the “all-inclusive” is limited. There are not enough restaurants for the amount of guests. You are treated like a child with punitive parents; they are looking at the smallest mistake to get you in trouble. One of our friends was waiting for the “main person” to arrive in the next couple of hours to complete the check-in. While he waited he was given a temporary band, his stay was paid in full weeks prior. When he went to the pool, he was unable to get a drink because his band wasn’t accepted it. We were part of a wedding with more than 175+ attendees and one drink was a deal breaker for them. Needless to say, I will not be returning to this resort.
Worst Mazatlan Resort! Stay away!
ascencio30 (Aurora, Illinois) on Aug 24, 2021
Honestly, the WORST hotel and resort my family and I have been to. Not only is the hotel staff there very rude, the food is terrible, the rooms are old, the beds are twin sized and the mattresses are horrendous! To add to it, the "all inclusive" package is really not all inclusive, they have different tiers of "all inclusive" and staff seems to notice the color of your band and seems that the color dictates the level of all inclusiveness you experience. Just a honest, horrible experience. It was about 18 of us that went to this hotel and will never return. So disappointing. Save your money and reserve elsewhere.
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