Hyatt Zilara Rose Hall
Montego Bay 5.0
Active Advisories
Due to the aftermath of Hurricane Melissa, please be advised that Hyatt Zilara Rose Hall, Jamaica, will remain closed until January 31st, 2026. The hotel team is actively working to restore the property and resume normal operations as soon as possible.
Overview
Sharing the same grounds, and many of the same amenities, as Hyatt Ziva Rose Hall, Hyatt Zilara offers a serene and spectacular all-inclusive experience created for adults only. From exclusive pools and lounges to sprawling suites complete with Jacuzzis, this is a romantic, resplendent way to relax in absolute luxury.
In honor of Jamaica’s 60th Anniversary of Independence, Playa Hotels & Resorts is offering a spa special for guests who book May 1 to June 30, 2022 for travel August 1 to December 16, 2022
Guests will receive 10 minutes free for every 50-min treatment booked.
$60USD (+tax and service charge) for a 20-min neck and back massage, per guest (regularly $123USD)
Restrictions may apply.
Check in
3 p.m.
Check out
11 a.m.
Rooms
234
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Tropical resort view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Tropical resort view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
- 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 2 queen beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Hyatt Ziva Rose Hall
- Adults only
| Type | Amenities | |
|---|---|---|
| Islandz | Bar, Swim-up bar | |
| The Store at Potionz | Bar, Lobby bar | Live DJs |
Minimum age restrictions apply, picture ID required.
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Room
- Throughout the property
Internet
- Business centre
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Jamaican Rootz at HoriZons | À la carte | Jamaican | Breakfast, Dinner, Lunch | Adults only, Dress code |
| Urban Heat by FlavorZ | Buffet | Jamaican | Breakfast, Dinner | Adults only, Dress code |
| Petit Pariz | À la carte | French, Gourmet | Dinner | Dress code, Reservations required |
| West End Grill | À la carte | International | Lunch, Snacks | |
| BiteZ | Café | Coffee and Pastries | ||
| ChoiceZ | Buffet | International | Breakfast, Dinner, Lunch |
- Rooms: 234
- Floors: 5
- Suites: 139
- Renovated in: 2014
- Eco-friendly hotel
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
- Private beach
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 1
- Cabanas: Included
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities
- Parking
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Entrance
Lobby Seating Area
Main Pool
Pool
Spa
Spa
Fitness Center
Beach Aerial
Beach
Cabanas
Crepe Station
Flavorz Restaurant
The Store
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.6
-
Location 4.6
-
Rooms 4.5
-
Service 4.6
-
Value 4.3
Best birthday ever
Sightsee59075957980 on Nov 05, 2025
It was my 50th birthday getaway. I booked a king room with an ocean view. When we arrived we checked in. They confirmed the room. When we get upstairs to the room. We enter and it has two queen beds. Didn’t look as pictured. I contacted my travel agent about the room. It was a huge room. He messaged me back and said they gave me a free upgrade to the jr suite. They wanted to do a king but it wasn’t available. That was the best birthday gift ever!!!! The next night there was a knock at the door. It was a bottle of wine two glasses and a slice of cake with a birthday card. As soon as there back up and running next year I will definitely be going back.
Glad we chose Hyatt Zilara Rose Hall, we will book there again. Pray for Jamaica.
Thomas R on Nov 05, 2025
We arrived about a week before hurricane Melissa and got stranded there. Great facility and staff helped us survive, and continued to provide the best services they could offer during that time. I give two thumbs up to this resort and the Hyatt Corporation.
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