Active Advisories
Jamaican Rootz, the beachfront restaurant, will undergo a complete renovation from mid-May through September 2025. This area will be securely boarded off to minimize visibility and disruption.
To ensure a continued high level of service during this period:
- The Jerk Hut will offer extended hours and enhanced menu options
- Calypzo’s menu will temporarily include guest favorites from Jamaica Rootz
- Mobile grills and carts will be added as needed to supplement dining options
All efforts will be made to minimize any impact to guests during this time.
Overview
Sharing the same grounds, and many of the same amenities, as Hyatt Ziva Rose Hall, Hyatt Zilara offers a serene and spectacular all-inclusive experience created for adults only. From exclusive pools and lounges to sprawling suites complete with Jacuzzis, this is a romantic, resplendent way to relax in absolute luxury.
Check in
3 p.m.
Check out
11 a.m.
Rooms
234
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
- 1 king bed, or 2 double beds
- Tropical resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Tropical resort view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
- 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
Amenities
Entrance
Lobby Seating Area
Main Pool
Pool
Spa
Spa
Fitness Center
Beach Aerial
Beach
Cabanas
Crepe Station
Flavorz Restaurant
The Store
Location
Reviews
TripAdvisor Traveler Rating
Meets Expectations - I would return!
C R on May 17, 2025
Very good experience. Nice pool, very positive pleasant atmosphere, cheerful and friendly staff ( I especially loved the great violin player in the lobby bar one evening - he is super)! Watch out for the kids at the ChoiceZ buffet - I witnessed a parent let their child put their hand in fruit trays, snack on the fruit and put it right back - I mentioned it to a staff member and he removed the entire tray of cut fruit asap - no questions asked and that was an excellent response! Hotel is probably close to needing update in some places ( you can see it was a high-end hotel at one point that got acquired - areas such as hallway carpets, paint on door frames, treating rust in tubs and re-seeding grassy areas etc. Only one disappointment in food options, but since there are other choices, it might not be a terrible one. Barefoot JerkZ claimed to have snapper fish but didn't - it was baked tilapia. The barbecue chicken there tasted like parboiled chicken and was palatable only when you squirted a ton of sauce on it (that everyone touches) like you would put catsup on a hot dog. I wish the chicken had been like true barbecue that you could enjoy without having to smother it in a sauce. I only say this was disappointing because it is the convenient place for a hot meal at odd times. Eat elsewhere! Bar staff was attentive and very responsive in all locations and able to serve up the majority of beachy bar type beverages that tasted exactly as you would expect. If beach is what you want you may want to take a day trip to a beach where you can walk out in the water on a bed of sand – there are a few nearby. This is a great location for relaxation but it is not a real beach location with soft sand - it is instead very rocky underfoot when you enter the water and doesn’t have the nice calm ocean water with mild waves to frolic in with bare feet. I would say one of the best things about this hotel in the AIR CONDITIONING; this is not a guarantee in Jamaica even if a hotel claims they have it. The room could get as low as 65 degrees if you need it to. This is a must in Jamaica to have good air conditioning in your room and not just in a few areas on property. I would definitely return!
No Hot Water!
Kevin T on May 17, 2025
Had no hot water for the entirety of our visit , this really put a damper on the whole experience, but we still managed to get around it somehow. Had it not been for the hot water problem, my rating would be five stars. We came here on the invitation of my brother and sister in law who had been there prior and they said that they will never return.
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