Sheraton Grand Nashville Downtown reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 4.9
  • Location 4.8
  • Rooms 4.9
  • Service 4.9
  • Value 4.7

150 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Wonderful convenient hotel!

Mary C (New Orleans, Louisiana) on Jun 29, 2025

Had a wonderful stay at the Grand Sheraton. Highlights include: very attentive valet/porter staff, nice clean updated gym equipment, quiet hallways, and beautiful views. I arrived 12pm but was exhausted from my early flight so they let me check-in early to nap. Check-in & check-out was easy and the lines were never too long. The lobby was very clean and well-maintained. Great location- easy walk to the action and many great places in the vicinity to eat. Would def come back to stay here again!

TripAdvisor users rated this property 5 out of 5

Excellent customer service!

M J on Jun 29, 2025

Enjoyed the food and beverages. The staff were warm and friendly They were fast and efficient. Appreciate JD for his service!

TripAdvisor users rated this property 5 out of 5

We loved our bartender

Porshia A on Jun 29, 2025

Jd was really nice and welcoming he was helpful in choosing drinks and food selections. I would definitely come back again based upon the great service he provided!!

TripAdvisor users rated this property 5 out of 5

I ordered dinner and a cocktail. Jamal was friendly and knowledgeable. He did a fantastic job.

Jason E on Jun 25, 2025

Jamal is an amazing bartender. Awesome service! I came to the library just for dinner and a cocktail. Jamal was very knowledgeable and very friendly. I really appreciate when a bartender does his job. Well thank you.

TripAdvisor users rated this property 5 out of 5

Espresso Martinis - JD

Corey B on Jun 25, 2025

JD makes the best Espresso Martinis! Great vibe great music and so attentive! Also try the tator tots if you need a snack!

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