TripAdvisor Traveler Rating

The hotel property was nice. I can say that! Excellent amenities for an Holiday Inn. A very nice place to have an event, party and etc. In addition Ms. Jas was very accommodating she give me some tip on my solo travel here at US! She also offered us an ice cream. Till my next visit!

Service was great and Ms. Jas offered us some ice cream while we are waiting at the lobby. She was very accommodating and we were impressed by her professionalism and customer service. The ambiance here is always inviting and comfortable. We will definitely stay here again on our next vacation.

They were still renovating so there were some delays in getting my room. However, the staff was great in helping navigate some stuff that was out of their control. I found the staff at the Library in the lobby to especially great. Lorenzo in particular was responsive, friendly and made our evenings easy and fun. We had a very large party 2 nights and he handled us with grace and ease. The hotel is lucky to have him as an employee.

Great service at the bar - Lorenzo is the best. Friendly and great service. Also Byron at the front desk - pleasant- helpful and always smiling. Great people delivering excellent customer service makes traveling fun. Location was walking distance to downtown.

Jakob from valet is the best person ever! we chatted for a while, he gave us a few recommendations to eat and party. he is the nicest person possible. we love him, he’s the best. the sheraton is a great place to stay, i will definitely be coming back!