TripAdvisor Traveler Rating

Good location, nice hotel , excellent food in the restaurant. Due to some small issue we had to change the room, luckily Mrs. Kadija at the reception was very helpful and professional to arrange everything, many thanks. Only 4 stars because since 1 day we have a connection issue with the television, yesterday they were not able to fix it, today promised but nothing happens.

I am writing this review to share how wonderful our stay at the hotel was. We will absolutely stay here again when traveling in the area. The location is excellent, with easy access to nearby attractions and a great variety of dining options. I especially want to highlight the door attendant, Morris. In the cold and harsh wind, late in the evening and in low visibility, he went out of his way to help look for a pair of broken eyeglasses. He moved cars and carefully searched the ground to find the missing pieces. That level of care, patience, and dedication to guests is rare and truly unmatched. Thank you, Morris, for such exceptional service, and thank you to the hotel staff for making our stay such a positive experience.

I stayed at the Conrad New York Downtown this past February, and it was truly an outstanding experience. As all rooms in this property are suites by default, I was fortunate to receive an upgrade to one of the rooms with the best views in the entire hotel — a memorable highlight of my stay. The interior design perfectly reflects the sophistication of a true luxury hotel: modern, elegant, and beautifully curated. My suite was spacious, impeccably clean, and thoughtfully arranged, making it easy to relax from the moment I walked in. Located in downtown Manhattan, the hotel offers an excellent base for exploring the lower part of New York City, with many attractions conveniently nearby. Among all the Hilton properties I have stayed at in New York, this one stands out as the cleanest and most luxurious. I highly recommend it to anyone seeking comfort, style, and exceptional service in NYC.

My husband and I love staying at the Conrad. From the moment you walk in, you are greeted by their amazing staff and it is very clear that the hotel is committed to providing excellent customer service. The rooms are incredible and very spacious. During our most recent stay we had a drink at the rooftop bar Leonessa. The staff were lovely and the drinks were exceptional. We’ve eaten in the restaurant on many occasions and everything is always wonderful. I have to give a huge shout out to Kadija, who was super attentive and who made our stay extra special. I highly recommend the Conrad downtown, we won’t stay anywhere else.

My extended family used to book multiple rooms here for Thanksgiving weekend. This is the first time in a few years that we've been back. The doorman, Morris, recognized me right away and welcomed me back. What a great way to start our stay! The hotel is quiet, clean and lovely. The staff is attentive and welcoming. The rooms are spacious suites with comfy beds. And the showers are amazing! (I wish that I had that water pressure at home!). There are plenty of amenities (restaurants, shopping, sightseeing) nearby, and transportation options as well. It's a little pricy, but with the amount of space in each room, it is worthwhile. I can't recommend this place more highly!