Castle Inn and Suites reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

2558 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Charming Hotel with Great Service

Amelie C (Springfield, Massachusetts) on Jan 29, 2025

I had an amazing stay at this charming hotel! The staff were incredibly friendly and attentive, making us feel right at home. The rooms were cozy, clean, and well-equipped. Plus, the location was perfect for exploring nearby attractions. Highly recommend this gem for anyone looking for comfort and great service!

TripAdvisor users rated this property 5 out of 5

Great location, great service!

Tyson T on Jan 20, 2025

Castle's proximity to the park for the price is unmatched. For a family suite with a king and 2 queens it's an amazing deal. It's a block and a half to the park from the lobby. No breakfast is a downside, but we just went to Target a mile down the road and with the fridge and microwave in the room had our breakfast every morning easy enough. Plenty of breakfast restaurants between the hotel and the park as well. The beds weren't great, but I think that's just my pillow preference. If I had my personal pillow I think I would've been fine, but I didn't sleep well. The staff was great, friendly, polite, and happy to help with any concerns.

TripAdvisor users rated this property 5 out of 5

Better than expected

Pathfinder481318 on Jan 14, 2025

Checked in late evening and was helped by Eric. He was very polite and engaging. When checking out I was helped by Mark and Briana who answered my questions regarding Disneyland visit. Room was nicely furnished and clean. Would definitely recommend

TripAdvisor users rated this property 3 out of 5

Great location, lots of restaurants around

A7634YFjanem on Jan 06, 2025

Great location. It's a very dated motel with many things that require upgrading, especially the lifts. No bell service so you'll be lugging all your luggage through the long corridor yourselves. Beds are comfortable, and restaurants are aplenty, especially if you just wish to uber eat after a long day at Disneyland. An ok stay since we are out most of the day anyway!

TripAdvisor users rated this property 3 out of 5

Good location, friendly staff but needs improvements

Catherine J K on Jan 02, 2025

Castle Inn & Suites Google review summary 4.2 1,683 reviews 5 ? 4 ? 3 ? 2 ? 1 ? Reviews on other travel sites Tripadvisor 4/5 · 2,553 reviews Trip.com 4.3/5 · 104 reviews Reviews Search reviews Catherine J Kalivoda 3/5 6 hours ago on Google We stayed here at the beginning of Dec 2024. The location is good. Just about a 7 minute walk so it is pretty good for location. The staff was friendly and willing to help if need be. The hotel property was very clean and tidy. Offers free parking and wi-fi. As for the room you can tell it is an older hotel. The rooms are clean and spacious but are definitely not sound proof. You can hear suitcases being rolled, laundry carts and garbage carts outside. You can hear other rooms when toilets are being flushed. We had three sepatare rooms and all three rooms this was the same in all of them. The mattresses were horrible in all three rooms. They should be replaced as they are not comfortable at all. I think others had complained about the walkway noise and beds too as the staff was not surprised when we checked out and they asked how the stay was. The hotel itself was good but those would be are only complaints. Again the staff was very friendly and the property was very clean and a good location to the parks.

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