TripAdvisor Traveler Rating

Booked 7 nights for a 5 day Disney visit with grands. One day for rest and the pool. !They do Not have pool towels! We planned 2 days to travel nearly 800 miles but left 4am and powered through in one. Castle had a family suite available and gave us a good price so our stay was 8 days. Staff are diligent in keeping the grounds and facility in top shape. They even mop the walkways outside the rooms. They still think covid is a threat though, as they have barriers up and still wear masks. Hard to understand for hard of hearing... We washed laundry once and the washer took our money. Staff took care of it. Reasonable walk to Disney entrance. The motel is right across from Radiator Springs Racers. The only thing I would change is the flooring. Maybe not as comfortable but I like the easy sanitation. We did not have our room serviced but once. They offer daily. But looking at the carpet after we had been there few days made me wonder about accumulation. All in all, we had a great trip.

The room was so clean! When we arrived there was swan towel decoration on the counter. The house keepers did an excellent job of cleaning each day! The air conditioning worked great! Thank you!

My husband and I went with our teen. We had a suite for two nights. He had the space he needed and so did we. The place is not 5 stars but the staff are kind, the location is great for going to Disneyland/ California Adventure, and it’s clean and a little bit silly. I will definitely go again.

This motel is absolutely falling apart. When we first arrived we were able to check in early. That was the only perk. First room had a broken bath tub and front door that wouldn’t close properly. Had to move to another room that also had a non functioning bath tub, a sink that constantly dripped water and wouldn’t turn off and the room was dirty and smelled of mildew. The staff for 3 days straight attempted to fix the tub. Was never able too. Called me. Numerous times while we were trying to enjoy our time at the park over this bathtub. The water was shut off to the entire complex for 5 hours on our first day there. Construction was going on throughout our stay and we were not able to use the stairs closest to our room. No mention of this when I booked our room. The staff was incredibly rude, mostly the night manager and the general manger. I will never stay here again.

Great location, free wifi. You get exactly what they say. Super friendly front desk staff!