Hilton Anaheim reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

5839 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Not coming back

Dannielle_1093 (Orinda, California) on Apr 24, 2024

Many things happened to us during our visit but one major thing that really bothered me was the fact that someone left a stuffed animal for my kids on our bed the second day of our stay, it wasn’t the first day as a “welcome” and it wasn’t even a Disney character, since the hotel is very close to the amusement park, you would think that a hotel would put at least a Disney character. So I asked concierge if they do thT and he said no, it was alarming to me because if they don’t do that’s as courtesy or as a service why the hell are they leaving things on my bed for my kids? When my husband talked to the manager she wasn’t surprised she just apologized and did a $50 dollar refund. Are you kidding me!!!!??? Surely this woman doesn’t have kids, she’s not a mom and is not concerned about family’s safety. With all trafficking that happens in the US this was very alarming to me and my husband.. we don’t know who went inside and it could have been anybody that has access to the rooms.. we dont know if this toy had a inside camera or what not. If you want to stay in Hilton hotels because of your points or you are a member just stay at homewood suites by Hilton, service is way better, ITS CLEAN, breakfast is included and have variety everyday, and it’s cheaper.

TripAdvisor users rated this property 4 out of 5

Good stay

Jennerator77 (Brockton, Massachusetts) on Apr 21, 2024

Stayed here for a conference at the convention center. It could not have been more convenient. Room was fine, nothing spectacular but was more than sufficient for my needs. Like every place in the Disney area, stuff is expensive. I nearly fell over when I ordered at Starbucks one morning ($11 for a breakfast sandwich?!). After that I ate at the restaurant for the rest of the time. Might as well get a proper meal for not much more and the coffee is actually good. Staff were great at the restaurant as well. I used my Hilton app to check in and out and unlock the elevator & room and it worked beautifully.

TripAdvisor users rated this property 1 out of 5

Disgustingly disappointing

Lizette M on Apr 18, 2024

Stay away from this Hilton. I stayed here due to being a honors member. The hotel from the outside looks beautiful, but don’t get fooled it is disgusting. The furniture from the lobby is scratched and nasty. The room where we stayed in had lint in the ac vent. THERE WERE CONDOMS in the drawer. The bathroom mirror was peeled. The vanity was stained. The bedskirt was very stained and the carpet looked very old. The hotel from inside is very rundown. And the elevators were really slow. Never again will I stay here. Run away from this hotel.

TripAdvisor users rated this property 3 out of 5

Needed improvements

Coastal67951762637 on Apr 14, 2024

As a guest for 4 days for a school business conference, room service was amazing and everyone working their, one major thing that EVERYONE complained about was not have a microwave to warm up food, their was also no water fountains to fill up water bottles and $4-5 we're not gonna do it so bring extra water beforehand. The rooms didn't have any ceiling lights as well the bathroom doors had gaps on the side. Lastly their was no elevator music, as it became so awkward at times in the elevator.

TripAdvisor users rated this property 5 out of 5

Perfect hotel for D23 Expo!

Keshia S on Apr 03, 2024

We were hosted for a weekend staycation at Hilton Anaheim and it was a great time! We got to stay on the top floor and had a great view of the Disneyland Resort and got to watch World of Color from our room - I'm sure the fireworks would've been amazing from our room too (but unfortunately they were canceled due to weather). Our room was super spacious and clean. We also ate at MIX restaurant (the on site restaurant) and the food was yummy. Overall the service was great and we loved our experience! This would be the perfect hotel for the upcoming D23 Expo as it is right next to the Anaheim Convention Center!

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