TripAdvisor Traveler Rating

This review is for a visit, rather than a stay. While experiencing the water transport from Epcot to Hollywood Studios; we stopped here to explore the facility's interesting architecture, well-kept grounds, themed landscaping, and seasonal decorations. We enjoyed a Snapple from the Java Bar, while taking a break in our wandering about the area. The complex is well-maintained and nicely conceived; with a bustling resort atmosphere. Its convenient location to the Boardwalk and two Parks; makes for an engaging interlude in one's traversing this part of the Disney bubble.

Housekeeping was very rude and loud after stating I was sick on multiple occasions demanding to come in even though I stated not to. Heavy dust below the refrigerator. Curtains don’t fully close all the way. No Disney Plus app on the TV’s despite being a Disney resort. Don’t put a “Walt Disney Resort” on all your placards and signage if you don’t honor their benefit. Should be called Swan & Dolphin at Walt Disney World. Not Walt Disney’s Swan and Dolphin Resort.

Stayed in room 221 with balcony for 5 with 3 little kids. Probably the best budget “Disney”hotel even though it’s a Marriott. The boat will bring you to Hollywood studios and Epcot. 15min walk to Epcot along the boardwalk with shops along the way. Clean hotel, comfy beds. Would recommend and stay again.

This is a fab hotel, the location is great and the hotel is great. We’ve stayed at the Beach Club many times, and would now pick the Swan instead every time. Whilst Beach Club does have a more Disney feeling (so might be better for small kids), my teenagers prefer the pool at Swan, and it was also a lot easier to get sun beds and umbrellas for shade than at Beach Club. We had an updated room, and it was lovely, the 2 sinks were perfect for 2 teenage girls getting ready. We also found the rooms quieter than Beach Club, having had many problems with noise there over the years. Whilst I didn’t like the resort fee, I did like the free water and rain ponchos. The beds were so comfortable, possibly the best I’ve ever slept in. The buses are not as good as Disney buses as the MK ones go to the TTC rather than the main gate. It’s also a shame that magic bands can’t be used. The lobby does feel a bit in need of an update, I think it’s the flooring that spoils the look/feeling but the new rooms are really lovely. The biggest downside for me is the lack of refillable resort mug option.

We absolutely loved our stay at the Swan. Our patio was so cute, watching people walk to the boardwalk. The hotel is beautiful inside and out. The staff is amazing. The buses make it easy to get around and the drivers are great. Our room and the hotel is very clean.