Overview
Transform in the tropical surroundings, the pools are perfect for family fun and relaxation. This resort is a great couples getaway too.
Resort fees include
- Enhanced high-speed internet in guest room
- Local calls
- Self parking
- Fitness center access
- Mini golf
- Daily golf bag storage
- Access to driving range
- 1 hour of hard court tennis
- One hour racquet rental
- Lawn games
- Frisbee, horseshoes, basketball, croquet, soccer
Check in
4 p.m.
Check out
11 a.m.
Rooms
884
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Limited Views
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Limited Views
- Main building
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Mini fridge
- Pillow top mattress
- Smoke-free
- Balcony/Patio
- A/C
- Alarm clock
- Bathrobes
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- CD Player
- In Room Movies ($)
King bedded rooms allow a maxiumum occupancy of 3
Amenities
Port cochere
Lobby
Pools
Golf
Rockwood Grill
Rockwood Grill patio
Sushi bar
Spa
Location
Reviews
TripAdvisor Traveler Rating
Still the Best After All These Years – A True Family Favorite!
JeremyHayz (Los Angeles, California) on Jun 03, 2025
JW Marriott in Palm Springs never fails. I’ve stayed here over the years—13 years ago, 6 years ago, and now—and every visit reminds me why I keep coming back. The rooms have been nicely updated, and the bathrooms were fully renovated, which was a great touch. Modern, clean, and comfortable. The staff? Absolutely top-tier. Everyone had a smile, and the energy was genuinely warm and welcoming. What really stood out was how they treated our kids—with love, kindness, and real respect. That kind of vibe is rare, and it’s exactly why this resort has my loyalty. A small moment that really impressed me: my kids wanted to play soccer, so I asked if they had a ball. Not only did they hand one over with a smile, but when I offered my ID as collateral, they simply said, “No need—just enjoy your time and bring it back when you’re done.” That’s the kind of service that feels old-school in the best way. That’s gangster in the most respectful, classy sense. I loved it—and my kids did too. The pool areas were super clean and well maintained. Yes, service poolside could be a bit quicker, but overall, no complaints. Our rooms were connecting, which made it easy for the kids to hang out together while the adults snuck off for a well-deserved drink at the bar. Win-win.
Great Location but??
Volkan O (Aliso Viejo, California) on May 23, 2025
The location is the greatest asset of JW Marriott Palm Springs with spectacular pools against the backdrop of mountains. The other asset is the Rockwood Grill: great location, great staff (Victor, Lisa, Ariel, Lucy) and good food. We should slso mention the covered garage , very convenient under the desert sun. But everything else was a disappointment from the start. The front office allocated the wrong room type despite several written requests. When the room problem was fixed, the assigned room was extremely noisy due to a faulty (?) AC in the neighboring room. It was very loud and it operated until late night hours (1- 3AM). We could not sleep at all. We filed a few complaints without any results. The shower door was leaking. It took several minutes to get a warm water wasting precious water in this desert environment. The water cleanlineess in the pools was below average. The entire hotel infrastructure needs a major overhaul. The current price/performance is poor.
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