Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Transform in the tropical surroundings, the pools are perfect for family fun and relaxation. This resort is a great couples getaway too.
Resort fees include
- Enhanced high-speed internet in guest room
- Local calls
- Self parking
- Fitness center access
- Mini golf
- Daily golf bag storage
- Access to driving range
- 1 hour of hard court tennis
- One hour racquet rental
- Lawn games
- Frisbee, horseshoes, basketball, croquet, soccer
Check in
4 p.m.
Check out
11 a.m.
Rooms
884
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Limited Views
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Limited Views
- Main building
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Mini fridge
- Pillow top mattress
- Smoke-free
- Balcony/Patio
- A/C
- Alarm clock
- Bathrobes
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- CD Player
- In Room Movies ($)
King bedded rooms allow a maxiumum occupancy of 3
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children ages: 0 to 17
| Type | Amenities | |
|---|---|---|
| The Lobby | Bar, Lobby bar | |
| Costas | Nightclub |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Internet
- Business centre available ($)
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Mikado Japanese Steakhouse and Sushi Bar | À la carte | Asian | Dinner | |
| Rockwood Grill | À la carte | American | Breakfast, Dinner, Lunch | |
| Oasis Bar and Grille | À la carte | Grill/steak house | Dinner, Lunch | |
| Starbucks | Café | Coffee and Pastries | Snacks |
- Rooms: 884
- Property view .
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
Pools
- Jetted pools: 2
- Kids pools: 1
- Outdoor pools: 5
- Water slides: Included
Golf
- Golf: on site ($)
Other sports
- Tennis courts: on site ($)
- Tour excursions: on site ($)
Other activities
- Daily activities: on site ($)
- Gondola Rides available ($)
- Business centre
- Concierge
- Giftshop available ($)
- Meeting facilities available ($)
- Parking available ($)
- Shopping onsite available ($)
- Valet parking available ($)
Port cochere
Lobby
Pools
Golf
Rockwood Grill
Rockwood Grill patio
Sushi bar
Spa
Location
Reviews
14 Night Stay
AnnieD (Detroit, MI) on Jan 28, 2023
My husband and I are just wrapping up the first of three 14-night stays planned at this hotel through March. The hotel has everything - great food, stunning grounds beautiful spa, beyond lovely and helpful staff everywhere. The golf course could use a little attention. The Signature Suite is a great value - though remodeled within the last few years it already looks a bit worn. We had a few in-room issues upon arrival but they were handled immediately. An important issue to be aware of…this is an enormous facility and caters to very large groups. Our first four days here were ridiculous - not a seat available AT ANY TIME in the bar, the lobby or ANY restaurant for breakfast, lunch or dinner. The group totally took over every nook and cranny 24/7 and used the lobby and bar as their offices and meeting space. Currently there are a number of smaller groups but are not too noticeable except in the bar at night when they take over. Lastly, it takes numerous attempts to reach anyone when calling the “At Your Service” line, and when I just requested at the front desk for our room to be in the same general area for our next 14-night stay in February I was told another large group was assigned that block for 3 nights and our room would be exactly where I requested it not be - so I guess a 3-night booking by a large group trumps a 14-night booking by a couple who are staying 45 days over 8 weeks ???????
Great long weekend with couples/wife weekend
Christine B on Jan 25, 2023
My husband and I were here a few years ago and we came about 3 times. He has a conference here. During the conference the wives come to hang out and enjoy a nice long weekend. My husband is an ambassador. Check in was painful we were waiting waiting on the line for bonvoy members. There was only one person working another person comes over but tells someone in the other line they he can help them. Not caring about the line that was already there. My husband had 5 rooms under his name, they had it all confused and it took so long to figure out. Then 3 rooms were not ready which we understand. (One of them were ours). My husband was not happy and upset that they treat Ambassador status like this. The person we did speak to later on helped out a lot another was coming but flight was delayed and not coming until the next day the waived the fee for the night and our reservation for the Japanese restaurant was not going to happen since they were not there. The restaurant was going to charge us 25 a person on whoever does not show up. Front desk called and got the fee waived. Food was delicious everywhere and drinks were great. Staff at all restaurants, bars and pool did a great job. The wives took the boat ride which was great and the spa was amazing. We do all wish the bar stayed open later we remember in the past the bar outside near the fire pits stayed open late but not this time. Housekeeping was great, room was always cleaned. We had a beautiful view of the pool and mountains. Of course I want to come back.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
