TripAdvisor Traveler Rating

Clean and friendly. Matthew made our check-in very good. He had a bit of a line because the system was down but he kept track amid the mess until it was restored and he processed everyone painlessly. The Wednesday social with the manager was just right and cleaning staff around the main floor was friendly. The room was nice, we had a mountain view king one bedroom, and it definitely has a great view. They do a quick clean every second day. It would be nice to have a restaurant on site, but I agree with a previous review that you need a car anyway and things are close. I've been at another hotel which kept the juice dispensers on during the day, and that would be a nice touch to add in the eating area. Great stay, I'd go back again.

Room was spacious with a comfortable bed. Kitchenette was well kitted out. Nice big pool (heated) but no hot tub. Not giving this 5 stars as reception staff (all the ones we interacted with) were unfriendly and unhelpful. Housekeeping staff were the opposite, friendly and helpful and very adept at blocking the narrow aisles with cleaning equipment at checkout time.

This is my second time staying at this hotel but first since it was opened as a Homewood hotel. The hotel was clean, pool area was really nice and service was great. The room was large (king with sofa bed) was large and well equipped with the kitchen. The only possible negative was the layout of the room. The bathroom is off of the bedroom with the king bed in it so if you are staying with friends or a couple you have to open the bedroom door, and walk past the bed to go to the washroom. It was fine for us as it was my dad sleeping on the pullout and me sleeping in the king with my little one but could have been awkward if I was sleeping in the room with a partner. The breakfast was great. Very filling. A fair amount of choice and the staff were very accommodating. I would stay at this hotel again in a heart beat. I miss the desert heat.

We stayed here as a family to attend the tennis tournament at Indian Wells. We had a two bedroom, king, two bath suite plus a rollaway. This was super convenient for our family of five. Our room was spacious and clean. The laundry facility was nice to use as we were in the middle of our trip. The downside was really the breakfast area and the quality of breakfast itself. The area was packed and very messy, the food quality was not good. Not a great experience especially when paying $500+ per night.

Stayed here for 4 nights while traveling with friends in Palm Springs. We rented a car which was great, and they do charge for parking. The hotel grounds were average as well. Pool was simple, lacking a hot tub. The rooms were clean, but I wouldn’t say too spacious. Bathroom and surrounding layout wasn’t the most spacious thing. Breakfast was also average. Fruit that was provided was always not yet ripe such as green bananas or very hard melon. The hotel overall was very average. Nothing bad to say, but nothing outstanding.