The Benson Portland reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

3975 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Nice staff at front desk

Emily C on Apr 21, 2024

There were technical issues during check-in but Clarissa at the front desk handled it gracefully. Overall, I enjoyed my stay here.

TripAdvisor users rated this property 3 out of 5

The Benson… Past Its Prime

X2238AXsharons (Alexandria, Virginia) on Apr 10, 2024

While I looked forward to staying at this historic venue, I experienced a number of issues. My bathroom flooded from the floor above rendering the room uninhabitable. Thankfully, the hotel staff quickly moved me to another room. Similar to other reviews on this property, there is an awful smell in the lobby and lower level. Whether it is mold or chemical toxins, it is awful. The staff try their best to assist guests, however, an old hotel equals a lot of maintenance issues.

TripAdvisor users rated this property 5 out of 5

Put it on your list - The Benson

Rob F (Edmonton, Canada) on Mar 31, 2024

Great location. Super friendly staff. Loved the atmosphere. Close to a lot amenities. The Palm Court inside the hotel is a decent hotel restaurant. Good quality at decent prices. Free (good) coffee in the morning is a bonus. Clarissa was super helpful at the front desk.

TripAdvisor users rated this property 5 out of 5

Great staff that love what they do!

Rubi N on Mar 29, 2024

The Hotel is located close by to walk everywhere needed. The food and staff are absolutely fantastic. Everyone is friendly from Harry in the front desk to Bobby in the restaurant. They are very knowledgeable about the area and they gave me great recommendations. I truly appreciate the hospitality they provided me and my partner on this trip.

TripAdvisor users rated this property 4 out of 5

Nice but not amazing

allyike2024 (Roseburg, Oregon) on Mar 28, 2024

Rooms are pretty small, no microwave. No hot water the first day we were there and no additional amenities offered. Would have been nice since we couldn't wash for 24 hours to be offered something in return.

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