TripAdvisor Traveler Rating

The service was great the worker especially the entertainment crew where a 10 out of 10 great experience. Ruth was amazing and very helpful.

We had a great time at Blue Bay Resorts. Staff was amazing. Entertainers Ruth, Lizbeth were fantastic! Candela in the Kitchen for breakfast was an amazing way to start the day. Keep up the great work.

I had an absolutely amazing experience at this resort in Puerto Plata! From the moment I arrived, I was surrounded by friendly people and an incredibly warm, welcoming staff (Michael, Ruth, Lisbeth) who truly went above and beyond to make my stay special. The food was excellent with plenty of variety and consistently delicious meals. There were so many great activities to enjoy every day , from fun competitions and sports to lively dance sessions that kept the energy high. Even though I traveled solo, I never felt alone. I met wonderful people and made new friends along the way, which made the experience even more memorable. This resort has the perfect balance of relaxation, fun, and connection. I can’t wait to come back!

The guest & staff were friendly. The rooms need work, and all are not as pictured, or close. I booked a superior room, that should have been classified as standard. The view was of an abandoned resort & flooded mini golf course. The hot water was cold, never got hot during my stay. The shower head did not stay up, & the sink faucet was loose with a very sketchy hairdryer that was wired in the wall near the sink & not securely mounted. I was locked in my room on my 1st morning, which I discovered my room phone wasn't working & I had to call the front desk from my cell phone, which after they turned on the room phone & called to inform me that maintenance would be climbing the balcony. They removed the bolt lock which was never replaced & caused me to lose an entire morning of my vacation waiting for maintenance. This issue is a security risk for female solo travelers and no one ever followed back up. They use old key card entry which I had to have reactivated several times due to "keeping too close to my phone".

Entertainment could come with different things i would say. I stayed here for 9 days and the week schedule just repeats.