TripAdvisor Traveler Rating

Small 18+ resort, average beach,great staff, rooms are clean and some have private hot tubs and are located ground level near the pools Overall a very good experience, Wyndham Heavens was my go to in Puerto Plata, it is now Bluebay Villas

Amazing staff, clean rooms!! The shows and events at the resort get everyone involved and you meet the best people!! Food is very good and well prepared, staff accommodated every need and the views are amazing, They treat you like family and are great people!!! 100% recommend!!! Thank u team crew bluebay villas doradas

I loved the food, music, show.. our stay was very good. 5 star to Dj Edwin ???? And the bartenders at poolside bar very attentive and friendly. All the staff were very attentive and friendly, loved it!

This place is a dump. I wouldn’t go back if it was free. Food was lukewarm to cold and gross. Broken glass all over the beach and pool areas. Blood smears on walkways. Pool was greasy, scummy, and lots of broken tiles. Out of 20+ years of traveling south 3x per year, this resort wins for the absolute worst experience ever.

I gave this hotel a 4.5 star rating excellent little spot to go all adults inclusive. I read the reviews before going on a certified chef I don’t understand why people complain about the food. The food was excellent. They had two different à la cart. The Chinese was very delicious And the Buffay they had different things and the food was excellent People need to stop comparing these resorts to a five-star resort back home. They have to remember where they’re going and give give a fair review. The beach and pool were excellent. I like that everyone can have a beach bed instead of chairs there is options for chairs. The only downside is on the beach lots of vendors come up to you trying to sell your stuff downside for the resort is it you have to pay three dollars a day per device for Wi-Fi you get one free one you also have to pay three dollars a day if you want to safe. And that’s in US funds. $35 US funds to have a late check out totally worth it so you can enjoy to the fullest. And not have to worry about your passport and luggage until you leave and the airport is literally 20 minutes away. And you don’t have to worry about hearing airplanes landing or taking off if you’re worried about that. I’ll add some pictures. We had an amazing waiter. As soon as we walked in, he grabbed us our drinks and had a table ready for us. I will add a picture he went over and above his job five stars rooms were nice. Staff is very friendly and helpful. The only downside is you only get two card keys some rooms you had to keep one key in if you want to keep power on in your room and for Wi-Fi it went all the way to the beach for people that are looking for Wi-Fi.