BlueBay Villas Doradas reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

8996 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Sigh ?? needs improvement

Sandi A on Feb 15, 2025

Staff were friendly especially Guest Services...beach was great . .food was good and the only down side was very neglected and outdated rooms We didn't have a leaky room but others did and also some bugs that needed to be sprayed. Definitely needs a face-lift. The cleaning staff and staff on grounds worked hard

TripAdvisor users rated this property 4 out of 5

Great Stay!

KelsO66 (Halifax, Canada) on Feb 14, 2025

I'm going to start by saying that we all had a wonderful trip. 5 of us stayed at this hotel in December 2024. Upon arrival we were both given rooms (3 of us in building 1 and 2 of us in building 4). This was nice because I had requested that I stay close to my parents. I was staying alone so went into my room and immediately was shocked when I realize there was no deadbolt in my door. I was quite alarmed by this as there was no way for my door to lock and I was staying by myself so this was a no for me. I went to reception and the man there was quite understanding and moved me to a room close to the other couple in our group. The door locked, AC worked and the room was clean so I was happy. The man was apologetic to the situation and I was moved quickly however this was also low season so and was an easy move I'd say. My only other concern during the trip was that I froze the first night because I didn't have a blanket (obviously I had switched rooms so the room wasn't prepared for someone to say in). I went to reception and guest services three times asking for a blanket before I gave up and someone gave me theirs - this was a little disappointing however did not ruin the trip and we ended up having a great vacation! Drinks - Excellent! Some bar tenders were definitely better than others. Some took the time to make a delicious drink and this was very much appreciated. They always seemed to have everything available when asked. Coffee from the bar in the lobby was great! Buffet - Great service in the buffet and the food was good. There was always plenty to choose from and it was tasty. The service in the bathroom was great - always offering drinks, clearing plates, putting tables together so families could sit with one another, etc. My only complaint about the buffet was on the weekend when locals were there it as difficult to find seating. The staff at the door would seat you and on Sunday at lunch we never did get seated and ended up eating at the snack bar. Again you run into this a lot on weekends in DR but it was a little disappointing. We also looked at the buffet that day and it was only burgers and hotdogs so we honestly didn't miss much. My advice is ALWAYS book your a la cartes for the weekends so you can avoid the crowded buffets when locals come. Each night at the buffet is themed be sure to eat there on Mexican night it was amazing! A La Cartes - Excellent! The Chinese was by far everyone's favorite and very tasty! The others were good as well .. I highly recommend the steak. These were not difficult to book but again there weren't many people at the resort our week there. Pools - Nice pools. There are two in the main area of the resort and then a very small pool over in the quiet area. The quiet area is very quiet and relaxing - great if you're look to just relax and read and just have total peace. Beach - Beach was nice, clean, water was warm. Typical beach for Puerto Plata with plenty of chairs. Beach bar was nice and I enjoyed the guys who worked there very much! The beach bar is also where the 24 hour snacks are. You can often find nacho chips and cheese, chicken wings, burgers, hotdogs, salads and maybe pasta. It was nice a night to have some chips and wings. Staff - The staff at this resort were amazing!!! Bar tenders, maids, servers, entertainment staff, guest services, reception.. everyone!! They were all so friendly and helpful they honestly made the trip! From the moment we arrive they treated us like they knew us for years. I cannot say enough about the staff and would return to this resort for the staff alone. Rooms - Rooms are old but very clean. Beds and pillows were comfortable, shower was hot, a/c was cold! There are no frills in the room but it's a place to sleep. The rooms are quite small but honestly I slept there and got ready so fine for me. Overall Resort - Overall the resort is old and definitely getting tired. There are places where paint is needed or walkways are chipped but its small and the staff make up for all of this. We did notice them painting areas, fixing lights, and touching up things while we were there so it is obvious that they try to upkeep what they can. If you're not okay with old resorts than this one probably isn't for you. Entertainment - The entertainment shows were okay, nothing that gave a wow factor and pretty typical for Dominican but were enjoyable. Afterwards they play music which was nice but it so loud that it was hard to sit at a table and talk or play a game because you couldn't hear each other. The entertainment staff were wondering and the games were really fun during the day!!! The entertainment team were just wonderful and kept everyone entertained around the pool. The Weekend - I feel this question gets asked everywhere so I may as well address it. Locals do come on the resort on the weekends... it gets busy and loud! This particular resort did Dominican night on Saturday which was fun with different entertainment and it seemed like everyone enjoyed it. However Saturday during the day we were all hanging around the pool and the staff started to prepare for this night by moving everyone out of their chairs and getting rid of the lounge chairs. People's stuff went flying everywhere and if you weren't in your chair they just moved them. I would have been really angry if I was in the pool and then turned around and my belongings were in a pile with everyone else. I feel this could have been handled better since everyone still out enjoying the sun and the afternoon. Basically by 3pm there were no lounge chairs and staff were getting ready for the party. Again - I feel this could have been handled better - even making an announcement so people could get their stuff and move it before it was ripped out underneath them. Overall we had a wonderful trip even with the hiccups we experienced. I would definitely return back to this hotel.

TripAdvisor users rated this property 5 out of 5

Fantastic Solo trip

Joana909 (Ottawa, Canada) on Feb 13, 2025

I travel here for my first solo 14 day trip and I must say this was the best vacation. I was not worried abt being alone at any given time. Although it rained a bit every day, that’s life as we have no control over Mother Nature. The food was great. Great service from the lobby reception, the cleaners in my room, ( loaded me with extra coffee, the spa ( I had a wonderful massage from Isabel) the entertainment team ( Jorge, Alfredo to name a few) works really hard to keep all the guest happy.. I had a ground standard room everything was great no water leaks, great shower, tv perfect and no issues with the AC. I can’t wait to return !!

TripAdvisor users rated this property 3 out of 5

Good overall value, but don't expect any sort of luxury outside of the views on the beach.

Road607479 on Feb 13, 2025

Overall a fine experience. The staff is very friendly, and the beach is beautiful and well maintained. The rooms are dated, and ours had many issues. This was after we moved to a premium room for an additional fee. -The card reader to open the door often didn't work, even after getting it repaired several times -We didn't have hot water for a couple of days -Water leaked into one corner of the room -The shower was in poor condition and didn't drain well -Our ceiling fan flickered when off all night long However, if you don't care much about the rooms the resort did have lots to offer. The food was surprisingly good except for a couple things here and there. The "restaurants" are a bit of a joke. It's all the same food, and the attempt at Italian was sad. The seafood restaurant menu did not really describe the dishes we received. The drinks are free flowing, but if you're a beer drinker or a wine drinker you'll be disappointed. I think for the price it's still a good deal. Just don't expect too much and you'll have a good time!

TripAdvisor users rated this property 2 out of 5

Worse resort we’ve been to in DR

Adele C (Toronto, Canada) on Feb 13, 2025

Honest review Been going to DR for many years and found too much disappointing things with this resort . Husband and I spent last two weeks there and I was so relieved no delays with getting home yesterday . Workers do their best with what they have so could never blame them for resort faults . Rooms are so outdated and smell like mildew and bed was hardest bed I’ve ever experienced. Was given a room that was over entertainment area , narrow stairs , no balcony , experienced many nights after 11pm with loud drunk inconsiderate people and security does nothing . Resort only provides bare minimum to cleaners to do rooms , only replace water daily, no clean towels . Food at small buffet same every meal . Lack of non chipped dishes and I basically ate tomato sandwiches at buffet daily . Whole set up is so ridiculous that if you want to have a fried egg in the morning, be prepared to wait and wait as they have one poor woman doing them. We found by day two huge lineup just to get into the buffets. Forget about getting drinks so many times just got them myself. Best food was only at beach lunch which was fried chicken and fries but don’t expect any food to even be slightly warm unless at a À la cart. Chinese best Italian was ok Seafood worse , if you actually want anything descent they charge extra at these À la carts. They won’t tell you about how to get a new beach towel so my first five days was not given a new one so it was crusty from the Salt water. You have to stand in line near a store and they may have 20 per day to exchange that’s it so we found that people were hoarding them because of this. Pool, dirty, And unkept. When in one day only had a two weeks spent every day down at the beach. Love the beach mind you the sellers continuously bother you until they finally realize after a week or so you’re not going to buy anything but they’ll still try. Watch the Super Bowl in the lobby as promised, but the entire show kept delaying because they were just using a YouTube channel. They allow smoking everywhere the entire time all I could smell was cigarettes or nasty cigars inside any building didn’t matter where you were. I quit smoking for a reason. I don’t want to inhale everybody else’s. Also, there’s no ashtrays so these nasty people are all using the plastic cups that you drink your drink out of and I watched and they only wash these by hand so bring your own cup as well They try to suck you into buying a timeshare. Are they crazy? There’s no way anybody should buy a time share with this rundown resort . this is a daily annoy annoyance every time they see you. Was there two weeks couldn’t tell you one name of an entertainment group . Especially the women they seem like they do not even wanna work hard to get a smile. I think worst entertainment night was karaoke seeing that we were right outside that we had to listen to drunk people just screaming, not even singing horrendous. Our second week it rained and rained they have no umbrellas for you so be prepared. First five days I asked for a hairdryer. I finally had to put it on my Google translation show them and the guy got it done every other time. I went three times and they kept saying yep no problem yeah right never happened. Has been had a medical problem had to go into see their doctor just to have things approved through medical took us hours because of their terrible equipment to get a hold of anybody in Canada. Be prepared and don’t get injured as we witness to poor guy step on our rusty chair, nail bottom he had to go to the hospital get stitches and they were trying everything not to compensate him for his last four days of a week of holidays. Be mindful and look around and don’t walk around with bare feet. This happened on the pool deck after they put a bunch of chairs out for one of their nightly entertainment shows. No, for the pros it’ll be short, but it is again is honest The ground Keepers keep the place is clean and neat as they can. It’s very pretty. Special shadow goes to Felix that does Beach sailing, etc. we witnessed him take special care in the elderly that needed assistance in an out of the water on his own accord Very kind waitress at beach bar named Lorrilei Amazing personality with Elvin always made you feel so important And valued. Drinks were horrendous unless you went to the main bar and had Ernesto do you a drink always had a smile and did the best he could. Just overall there’s so many things that need improvement on staging on coordinating and making things flow better really needs someone there that can just change simple things that make a huge difference I was there 15 years ago with my sisters and it has went down so so much since then there’s been no upgrades or repairs. I’ll never go there again. Be prepared to pay for using your safety box 3 dollars US per day so that was 40 something dollars for my two weeks US. After speaking with a lot of the guest literally only heard two or three say oh this place is great. It’s only because they had a timeshare there and got discount and got to sit in the exclusive beach spot which really wasn’t the best spot in the beach anyway generally people were not happy and would not return And to end it off when we went to hand in our keys on the last day, we weren’t asked how was your stay? Hope you enjoyed yourself. It was just return your key and wait for your bus. It was definitely not worth the reduced price save a little extra and go to a better place. Coming from a not so picky person honestly

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