Hyatt Ziva Puerto Vallarta
Puerto Vallarta 4.5
Active Advisories
The Hyatt Ziva Puerto Vallarta resort is excited to be shifting to a new phase in their renovation plans, here are some recent updates and new dates to their renovation schedule for 2025:
April 28, 2025 – November 15, 2025: New Italian restaurant concept at Melanzanne. Italian restaurant with alternative menu will be offered temporarily at a different location with a fantastic Pacific Ocean view.
January 12, 2025 – June 2025: Improvement of existing emergency stairs at North Tower. Clearly marked and signposted pathways to the two available stairs will be in place during this period. Some noise and dust may occur in specific areas.
April 01, 2025 - December 2025: North Tower elevators renovation. Noise and vibrations may be expected in focused areas of this tower during specific timing (10am-6pm).
May 01, 2025 – August 2025: Improvement of existing emergency stairs at Club Tower. Noise and vibrations may be expected in focused areas of this tower during specific times (10am-6pm).
April 01, 2025 – August 2025: Renovation work and new bridal suite for Vitamar Spa. Isolated areas will be unavailable during this time. Heavy noise and vibrations may be expected during specific times (10am-6pm).
April 01, 2025 – June 2025: Casa Grande Palm Roof renovation. The restaurant will remain open during this time. All work will be carried out in sections and isolated to ensure minimal disruption and protect the guest experience during operating hours.
Please note these plans are subject to change, and the dedicated hotel crew is working diligently to minimize disruptions throughout the renovation period.
Overview
Hyatt Ziva Puerto Vallarta creates the perfect backdrop for guests seeking a romantic getaway, a family reconnection, or a special celebration. Stroll along the most secluded beach in Puerto Vallarta, dine on exquisite cuisine, or relax in the world-class spa. Whatever you choose, enjoy spectacular ocean views from every vantage point.
Kids Stay Free – One child per paying adult stays free at the Hyatt Ziva Puerto Vallarta.
Book by May 15, 2018
Travel window: April 12 to December 20, 2018
The following black out dates apply: May 1-31, 2018 and June 22 – August 16, 2018.
Additional black out dates may apply.
Check in
3 p.m.
Check out
12 p.m.
Rooms
335
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed
- Ocean view
- No more than 3 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Bathroom with shower only
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- Hyatt Club amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, and 1 sofa bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- Hyatt Club amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Lit make-up mirror
- Smoke-free
- Club Hyatt amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV





















Amenities
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- KidZ Club - Children age 4-12
- Children ages: 0 to 12
Type | Amenities | |
---|---|---|
Hyghlightz Sports Bar | Bar, Sports bar | Food options available |
Playa Bar | Bar, Beach bar | |
Pool Bar | Bar, Pool bar | |
Bar Tortugas | Bar, Beach bar |
Minimum age restrictions apply, picture ID required.
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Blaze | À la carte | Grill/steak house | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
Casa Grande | À la carte | Mexican | Dinner | Dress code, This venue may be closed or have reduced days of service during low season |
Melanzane | À la carte | Italian | Dinner | Dress code, This venue may be closed or have reduced days of service during low season |
Vivaz Buffet | Buffet | International | Breakfast, Lunch | |
Deli Coffee House | Café, Snack bar | Coffee and Pastries | Snacks | |
Trattoria | À la carte | Pizzaria | Lunch | |
Pureza | À la carte | Asian | Dinner | Dress code, This venue may be closed or have reduced days of service during low season |
- Rooms: 335
- Floors: 11
- Suites: 91
- Built in: 1970
- Renovated in: 2014
- Eco-friendly hotel
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa available ($)
- Water aerobics
- Water circuit available ($)
- Stretching classes
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic drinks
Pools
- Adults only pools: 2
- Jetted pools: 2
- Kids pools: 1
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- Beach volleyball
- Basketball
- 24 hour front desk
- ATM
- Baggage check
- Business centre
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Tour desk
- Wedding facilities available ($)


Lobby

Lobby

Beach

Snack Bar

Pool

Adult only pool

Pool

Sports Bar

Blaze Restaurant

Deli

Stella di Toscana

Italian Restaurant

Tamari

Tamari

Fitness centre

Wedding Showroom

Beach wedding reception

Convention Center

Spa

Spa

Preferred Check In

Kids Club

Kids Club
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.7
-
Rooms 4.3
-
Service 4.6
-
Value 4.4
Amazing staff and beautiful area
anthonycI9222OE on Jun 14, 2025
Amazing location, private beach. Staff make this hotel. They're attentive across the board....from the bellhops to the executive chefs at the restaurants. Everyone is customer first. Room, pools, and every area we visited was spotless and well maintained. Would definitely return.
Great excursions!
Robert a on Jun 14, 2025
This was a great get away. We had a great kayaking tour with Kevin, did a great job and made it fun for my boys. Kevin was awesome. We also did a fishing boat out of the resort with puerto Vallarta Viking fishing charters… Omar and the crew were great and put us on a lot of fish. The rooms were not the best, ours didn’t have an ironing board, there was not a bench or luggage rack so we were constantly using the bed, the clothes line in the restroom was installed upside down so you could not hang close to dry. The sheets were dirty when we arrived and there were no extra linen in the room. Food was exceptional.
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