Hyatt Ziva Puerto Vallarta
Puerto Vallarta 4.5
Active Advisories
Please note the following renovation schedule for Hyatt Ziva Puerto Vallarta for 2024 and 2025
January 09, 2025 – March 15, 2025: Lobby area furniture and decor renovations. Setup to be done during the night, not affecting guest experience.
August 26, 2024 – February 15th, 2025: Renovation of roof structure walkways. Please note there are two walkways to connect to the main building, only one walkway will be closed, and guests will not be affected.
April 28, 2025 – November 15, 2025: New Italian restaurant concept at Melanzanne. Italian restaurant with alternative menu will be offered temporarily at a different location with a fantastic Pacific Ocean view.
January 12, 2025 – February 21, 2025: Pickleball Courts reconditioning. Both pickleball and half-basketball courts activities will be unavailable during this time.
January 12, 2025 – June 01, 2025: Improvement of existing emergency stairs at North Tower. Clearly marked and signposted pathways to the two available stairs will be in place during this period. Some noise and dust may occur in specific areas.
April 01, 2025 - December 15, 2025: North Tower elevators renovation. Noise and vibrations may be expected in focused areas of this tower during specific timing (10am-6pm).
May 01, 2025 – August 31, 2025: Improvement of existing emergency stairs at Club Tower. Noise and vibrations may be expected in focused areas of this tower during specific times (10am-6pm).
April 01, 2025 – August 01, 2025: Renovation work and new bridal suite for Vitamar Spa. Isolated areas will be unavailable during this time. Heavy noise and vibrations may be expected during specific times (10am-6pm).
April 01, 2025 – June 15, 2025: Casa Grande Palm Roof renovation. The restaurant will remain open during this time. All work will be carried out in sections and isolated to ensure minimal disruption and protect the guest experience during operating hours.
Please note these plans are subject to change, and the dedicated hotel crew is working diligently to minimize disruptions throughout the renovation period.
Overview
Hyatt Ziva Puerto Vallarta creates the perfect backdrop for guests seeking a romantic getaway, a family reconnection, or a special celebration. Stroll along the most secluded beach in Puerto Vallarta, dine on exquisite cuisine, or relax in the world-class spa. Whatever you choose, enjoy spectacular ocean views from every vantage point.
Check in
3 p.m.
Check out
12 p.m.
Rooms
335
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed
- Ocean view
- No more than 3 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Bathroom with shower only
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- Hyatt Club amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, and 1 sofa bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- Hyatt Club amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV

- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Lit make-up mirror
- Smoke-free
- Club Hyatt amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV





















Amenities
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- KidZ Club - Children age 4-12
- Children ages: 0 to 12
Type | Amenities | |
---|---|---|
Hyghlightz Sports Bar | Bar, Sports bar | Food options available |
Playa Bar | Bar, Beach bar | |
Pool Bar | Bar, Pool bar | |
Bar Tortugas | Bar, Beach bar |
Minimum age restrictions apply, picture ID required.
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Blaze | À la carte | Grill/steak house | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
Casa Grande | À la carte | Mexican | Dinner | Dress code, This venue may be closed or have reduced days of service during low season |
Melanzane | À la carte | Italian | Dinner | Dress code, This venue may be closed or have reduced days of service during low season |
Vivaz Buffet | Buffet | International | Breakfast, Lunch | |
Deli Coffee House | Café, Snack bar | Coffee and Pastries | Snacks | |
Trattoria | À la carte | Pizzaria | Lunch | |
Pureza | À la carte | Asian | Dinner | Dress code, This venue may be closed or have reduced days of service during low season |
- Rooms: 335
- Floors: 11
- Suites: 91
- Built in: 1970
- Renovated in: 2014
- Eco-friendly hotel
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa available ($)
- Water aerobics
- Water circuit available ($)
- Stretching classes
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic drinks
Pools
- Adults only pools: 2
- Jetted pools: 2
- Kids pools: 1
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- Beach volleyball
- Basketball
- 24 hour front desk
- ATM
- Baggage check
- Business centre
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Tour desk
- Wedding facilities available ($)


Resort aerial view

Lobby

Resort entrance

Beach

Lobby ocean view

Evening resort view

Pool bar

North pool

Adult only infinity pool

Pool

Main pool jacuzzi

Melanzane Restaurant

Blaze Restaurant

Casa Grande Restaurant

Stella di Toscana

Tamari

Italian Restaurant

Fitness centre

Wedding Showroom

Beach wedding reception

Beach wedding

Convention Center

Meeting Room

Preferred Check In

Rooftop

Kids Club

Kids Club
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Good enough that we have been there thrice and don't want to risk booking something different
Maschmek (Calgary, Canada) on Feb 01, 2025
The selection of food is great, the level of business in the pools was acceptable, the equipment in the workout room worked, the number of food selections due to the large number of restaurants is good. One thing that seems to have changed is that it is now obligatory to reserve several days ahead if you want to dine in the popular "Blaze" steakhouse restaurant in the hotel, or accept weird dinner hours like 8:30 PM. The first night we were there we had to pick another, less busy restaurant, but that taught me to reserve ahead for the other nights. I reserved for all the nights, then cancelled for the couple of nights that it turned out we would be eating in town, outside the hotel complex.
Poolside? Find Jose, the greatest waiter ever!
Tad P on Feb 01, 2025
The service in all of the restaurants was outstanding! Poolside, look for Jose. He provides great service and great humor. His personality is worth finding his area if you will be around the swimming pools or poolside bar. Jose may the trip for us!
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