All inclusive

Hyatt Ziva Puerto Vallarta

Puerto Vallarta 4.5

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Overview

Hyatt Ziva Puerto Vallarta creates the perfect backdrop for guests seeking a romantic getaway, a family reconnection, or a special celebration. Stroll along the most secluded beach in Puerto Vallarta, dine on exquisite cuisine, or relax in the world-class spa. Whatever you choose, enjoy spectacular ocean views from every vantage point.

Check in

3 p.m.

Check out

12 p.m.

Rooms

335

Rooms

King/Double
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
King/Double
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Rollaway bed (on request)
  • Turndown service
  • TV

Swim Up
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Swim Up
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Rollaway bed (on request)
  • Turndown service
  • TV

Partial Ocean View
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Partial Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Rollaway bed (on request)
  • Turndown service
  • TV

Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Rollaway bed (on request)
  • Turndown service
  • TV

Ocean Front
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Ocean Front
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Rollaway bed (on request)
  • Turndown service
  • TV

Ocean View Balcony
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View Balcony
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Rollaway bed (on request)
  • Turndown service
  • TV

1 Bedroom suite with Plunge Pool
  • 1 king bed
  • Ocean view
  • No more than 3 guests in the room
1 Bedroom suite with Plunge Pool
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Rollaway bed (on request)
  • Turndown service
  • TV

Club Ocean View Suite
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 5 guests in the room
Club Ocean View Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Rollaway bed (on request)
  • Turndown service
  • TV

Club Ocean Front Hot Tub
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • Ocean view
  • No more than 5 guests in the room
Club Ocean Front Hot Tub
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Rollaway bed (on request)
  • Turndown service
  • TV

Club Ocean View Swim Up Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Ocean view
  • No more than 4 guests in the room
Club Ocean View Swim Up Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Rollaway bed (on request)
  • Turndown service
  • TV

Amenities


Location

Address
Playa Las Estacas S N, Puerto Vallarta, 48390, Mexico
13 km from PVR airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

Horrible customer service and filthy house keeping work

Lili C on Feb 17, 2024

During our 4 days stay, we were locked out of the room once everydayThey changed the entry cards twice , but next day the keys stopped working again. And it always was extremely slow to get someone to help in a timely manner. We had to wait outside the room waiting and waiting. Very frustrating. In the end I had to walk all the way to the front desk to get immediate help. Calling does not work unless you can wait for half a day. Overall the hotel is slow in any type of service including getting extra shampoo. I waited for 2hours and called them twice during my wait . No one showed up and I had to walk all the way to the shop to buy shampoo and conditioner. The wait time at the dinner restaurants are ridiculous long. Took almost 1 1/2 hours to get the appetizer. Housekeeping did not service the room in timely manner, the 2nd day of our stay the housekeeping did not come for the service when we were back from our day trip around 2PM, we were covered with the dirt from the ATV ride and desperately need shower. we called the housekeping, they never showed up. the third day, the housekeeping again did not come . That was 4PM already. Called them twice, no one showed up. We waited for a hour and again I had to walked to the front desk requesting immediate service as we were out of clean towels, The room especially the bathroom was so filthy dirty, the first day when we checked in, the sink had dirty spots probably from the previous customers and the housekeeping obviously did not do a good job. There were hair and particles on the back of toilet seat after we closed the cover. It is definitely not a standard for a 4star hotel. We visited Hyatt Ziva at Cancun a few year back, absolutely wonderful experience. But this one, definitely not recommended. Try to avoid this hotel if you want to have 4 star service and relaxing vacation.

TripAdvisor users rated this property 5 out of 5

Would go back in a heartbeat

gracemillerdorrance (Quebec, Canada) on Feb 16, 2024

Exceptional resort with great food and a beautiful beach. The staff is too notch and always available should you have any questions. Beautiful location with the mountains behind and beach right in front!

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