Overview
Occidental Nuevo Vallarta is an all-inclusive resort amidst the stunning scenery of the Riviera Nayarit. The resort’s rooms and suites have been designed in a sophisticated manner. It offers a swimming and children’s pool, up to five restaurants, up to six bars, spa, a kid’s club and a variety of activities and entertainment. Royal Level accommodations offer unlimited access to our specialty restaurants, exclusive restaurant, exclusive pool and beach area, 24-hour room service, and more.
Check in
3 p.m.
Check out
12 p.m.
Rooms
366
Inclusions
- Round-trip airport transfers
- All gratuities
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view or Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Marble floors
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Marble floors
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Mini-bar
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
Royal Level guests will enjoy access to exclusive amenities and personalized service including;
- Check-in and check-out in Royal Level Lounge.
- Basket of traditional Mexican sweets and a bottle of tequila in room upon arrival.
- Personalized concierge service.
- Exclusive a la carte restaurant with breakfast, lunch and dinner service.
- Bar service with premium drinks.
- 24 hour room service.
- Private area on the beach with Balinese beds.
- Exclusive pool with hydromassage tub and premium bar.
- Rooms located on the exclusive Royal Level floors.
- Priority reservations at a la carte restaurants.
- Courtesy service at night.
- Exclusive Royal Level Lounge with books, chessboard, business centre and more.
- Royal Level Bar
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Seating area
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
Royal Level guests will enjoy access to exclusive amenities and personalized service including;
- Check-in and check-out in Royal Level Lounge.
- Basket of traditional Mexican sweets and a bottle of tequila in room upon arrival.
- Personalized concierge service.
- Exclusive a la carte restaurant with breakfast, lunch and dinner service.
- Bar service with premium drinks.
- 24 hour room service.
- Private area on the beach with Balinese beds.
- Exclusive pool with hydromassage tub and premium bar.
- Rooms located on the exclusive Royal Level floors.
- Priority reservations at a la carte restaurants.
- Courtesy service at night.
- Exclusive Royal Level Lounge with books, chessboard, business centre and more.
- Royal Level Bar
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
Royal Level guests will enjoy access to exclusive amenities and personalized service including;
- Check-in and check-out in Royal Level Lounge.
- Basket of traditional Mexican sweets and a bottle of tequila in room upon arrival.
- Personalized concierge service.
- Exclusive a la carte restaurant with breakfast, lunch and dinner service.
- Bar service with premium drinks.
- 24 hour room service.
- Private area on the beach with Balinese beds.
- Exclusive pool with hydromassage tub and premium bar.
- Rooms located on the exclusive Royal Level floors.
- Priority reservations at a la carte restaurants.
- Courtesy service at night.
- Exclusive Royal Level Lounge with books, chessboard, business centre and more.
- Royal Level Bar
Amenities
Riviera Nayarit
Aerial View
Aerial View
Pool
Pool
Pool
Lounge Bar
Los Olivos Restaurant
El Mariachi Grill
Playa Royal
Royal Level Lobby
Royal Level Pool
Royal Level Restaurant
Royal Level Private Dining Room
Tennis Courts
Spa
Location
Reviews
TripAdvisor Traveler Rating
Excellent Stay at Occidental.
Andrew T (Geneva, Ohio) on Sep 27, 2024
We enjoyed our 1 week stay at Occidental Nuevo Vallarta. The room was clean and comfortable. The entire staff was extremely helpful and friendly. Special kudos to Angel at the Royal Level Pool, Humberto at the Buffet, and all the staff at the First Club Lounge.
I would never go back here!
488nickiw (Loganville, Georgia) on Sep 27, 2024
The Check In: Let's just say that my experience was a joke. There was no dedicated line for check-in from checkout because you couldn't see it due to the crowd hovering everywhere. The lady who checked us in (can't remember her name unfortunately) did not do a very good job of explaining how it all works. First, she handed me a piece of paper with a QR code and a 5 digit number that she highlighted and said it was my room number. WRONG! Then she handed me to key cards and simply said it was for the Pool. After waking away, we realized she did not give us our ID bracelets which later on I found out was the room key as well. She told us our room would not be ready until 3PM so we decided to go to the gym and then grab a bite to eat. By this time it was close to 3:00 so we tried to find our room based on the paper she gave us. There was no such rooms with that number she highlighted so I went back to the front desk and spoke to the same lady and asked her what my room number was and how do I get to it. She just kept saying the rooms are not ready. I told her I understood that but wanted to just walk around so I could find it and get the lay of the land. She refused to tell me and luckily an American person standing next to me told me that the room numbers are on the back of the bracelets. This was never told to me but now that I had that info, we went to the room and it was in fact ready. We would have still been walking around trying to find something to do if I didn't know this info. Once we got to our room our luggage was not there so I called the front to have it delivered since it was no longer at the bellman. We waited almost an additional 30 minutes before our luggage arrived. The Pool: When we got to the pool, we went to the area to get towels and the lady was very nice and gave me two towels. The pool area was cool although the drinks were very weak. The next day, we went to the pool in the morning and it was a different person attending the towels. Again, I requested two and he asked me for the key cards. No one explained that this is what those cards given to me on the first day was for and since i was able to get them the day before without them, I had no idea I would need them the next day. I explained to him that the keys were in my room and if he can please just give me the towels that day I would be sure to bring the cards the next day and going forward. He gave me a really hard time and finally let me have them. Later that day, I went to the room and brought the keys to him as promised. Not sure why it's such a big deal because the towels are very old and not even in good condition. Mine had stains on it. In any case, I followed the rules but wish things were explained that the keycards given to me at check in were to get towels at the pool. I understand there could have been a language barrier, but it was a bit ridiculous someone checking American tourists in can't explain the basics. I'm sure they get tourists all the time that don't speak Spanish. The Food: Horrible! Horrible, Horrible almost everywhere except the Japanese restaurant which you have to make reservations for. I did not enjoy any of the food at the resort. The breakfast buffet was ok and the food seemed very low quality from what I'm used to. I'll say it again, the food was Horrible! The Room: The room was very basic. It was very damp and humid and our bathing suits hardly ever dried overnight. The second full day I came back to the room and there was a leak from the air conditioning vent. I didn't have to call maintenance because apparently one was down the hall working on someone else's issue. He was able to come to my room to fix the leak but the air never worked. The temp stayed at 25 the ENTIRE time we were there no matter how many attempts I made to lower the temp. It was almost unbearable at night to sleep comfortably. The room attendant did not "clean" the room but only made the bed and took the dirty towels away. They never remembered to replace the washcloths and floor towels. I always had to catch one in the hall to get more washcloths. It was ridiculous to have to do this so I had to stash away a few so I would have them to take showers when needed. Happy I did that. The Staff: Outside of the lady who checked us in, everyone was nice and respectful for the most part. The Entertainment: Overall was fine. The young lady with the hair shaved on one side was very friendly and entertaining. She reminded me of a cruise director. I looked forward to seeing her everyday. I never got her name. Also, Carlos did good water aerobics. They were both good. Overall I did not really enjoy myself until we went to downtown P.V. That's where all the action and good food and drinks were. Don't even waste your time at the resort if you want things to do.
Vacation Offers
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