TripAdvisor Traveler Rating

We traveled as 6 ladies for a relaxing holiday and got exactly what we asked for….. The hotel was beautiful and very clean. Food was very fresh and tasty. Mucho sabor! All of the staff were friendly and constantly smiling. We asked to move rooms to 2 double beds and George on reception sorted it for us with speed and grace. The staff at the buffet restaurant were also very friendly and a shout out to front of house lady- sorry but don’t remember her name but she was from San Pedro. The cleaning maids and maintenance staff also perfecto! As was room service. A lovely touch was on one day around the pool we were introduced to various departments around the hotel and all gave us a lovely dance (including the general manager ??)and were applauded for their service. The entertainment staff were so hardworking and everyday they went around and greeted everyone individually- which was lovely! They are all incredibly friendly and work so very hard at making your stay enjoyable. They are a joy to watch dance and to dance with! Thank you for all the dancing Juan and Carlos and Rigoberto??And lots of JLG y 4:40 my favourite ??. They are all so talented and dedicated to their work at making guests feel welcome. One of the entertainment staff had sprained his ankle from volleyball one day and was in pain but carried on regardless. Great commitment! The bar staff and waiting staff both indoors and around the pool were again very friendly and would mix your drink to your taste be it strong or a little weaker. Marcios and Isaac were always smiling and laughing. The brands were all premium including tanqueray and Bombay sapphire gins but don’t dismiss Brugal - the local rum which is tremendous! I need also to mention the guys who clean the pool. It was spotless and never any bugs there as constantly cleaned throughout the day. The clientele were mainly made up of Americans and Canadians. There were a few from South America and some Dominicans who came for short visits. There was a splattering of French Germans and English. I think there were about 8 English including ourselves who arrived on the day. The concierge service was very good. The 6 of us went to Altos de Chavon one day and they organised a taxi for us and discounted tickets for entry which in all came to around £25/$30 each. I’m so glad we visited the luxury adults only part of Bahia. Much more refined and the mix of entertainment/relaxing was spot on. So difficult to name everyone individually as everyone was great. The English are notoriously bad for leaving tips - but you should as it’s appreciated very much ! Please pass on our thanks to the staff who made our trip memorable and thank you all for a very enjoyable holiday ??

Great resort! Great people! Thank you. Sea water not clear but not the hotel fault, there is a river close by. Very clean. Amazing food at Los Corales restaurant. We tried El Pescador and left, service not to the resort standards, not enough to cause damage to our stay.

April 2024 for 10 days. We booked with Air Transat through tripcentral.ca (excellent service). 1h10 minutes from Punta Cana airport; sleepy driver, had to talk to him to wake him up. Upon arrival, we were immediately transferred to Bouganville. Great service, quick. We went to the buffet while waiting for our room to be ready (we were there at 1pm). We waited 50 minutes for our luggage once our room was ready. Room: spacious, clean, beds were very comfortable. Excellent service from all maids. We couldn't have used the jacuzzi in the bathroom even if we wanted to as the drain plug was deficient. Notice that you may not discard the toilet paper in the toilet; you have to toss it in the bin. AC was a problem: you can't turn it off without turning the lights off. You have to pull out your card at the door to turn the power off. But we were reading and charging our phones during the night so AC was working all night long. We both ended up with a cold. Our room was close to the beach pool in building 53 but still very quiet. Buildings 52 and 53 are closer to the beach and beach pool. Buildings 50 and 51 are the closest but more expensive (view of the beach). Building 57 is closer to the quiet pool. Buffet: Jasmin restaurant (in the lobby) had all three meals, Las Dalias (at the quiet pool) had breakfast and Los Corrales (at the beach) had lunch. Food was excellent. They had themes on some nights (maybe every night?) like italian, mexican, mediterranean, etc. Most desserts were mediocre while ice cream was very good. Very good service. We tried the buffet at La Romana one morning (Bouganville clients have access to the whole resort) and it wasn't as fresh. Plus the employees weren't smiling much. Restaurants à la carte: we tried four of them, reserved through Bahia Principe app around 7 days in advance. 1. Don Pablo: most definitely the best of them all. Gourmet, gastronomic cuisine, very nice environment with quiet music. We went twice. The beef was not very tender but everthing else was excellent. 2. Rodizio: brazil-style restaurant at the beach (Los Corrales for lunch becomes Rodizio at night). Excellent service, especially from Omar who was singing and had a good sense of humor. Food was pretty good. We had a table by the beach, beautiful view. 3. Takara: asian cuisine. The environment was quite disappointing, nothing related to Asia. Banquettes were too low and too deep. Sushis were mediocre at best, everything else was easily forgettable. 4. El Pescador: mediterranean cuisine. This restaurant was on the other side next to La Romana lobby. They shared their entrance with Le Gourmet. Dimming lights would have improved the atmosphere; a little too bright. Food wasn't bad but the seafood casserole was the same broth as the fish soup. A béchamel would have been a better idea. We ended up eating the same meal twice as entrée and main dish. We might try Rodizio again, definitely Don Pablo, but we'd stick with the buffet the rest of the time. Bars. There are two bars in the lobby along with a coffe station. By the way, that coffee was very tasty: from dominican to italian cappuccino to mochaccino, all excellent beverages. A pool bar in each pool, one bar by the jacuzzis and another one on the beach. The pool bars had some issues with their mixers and couldn't make some of the drinks at time (like Coco Loco). Service was fast at all bars. Activities: Pools. There are two pools: one quiet and one more active where you will find the animation team. Plenty of room in both rooms to swim or to relax and a pool bar. We spent more time with the animation, playing games, doing aquarobics or just watching the shows. Spa. We didn't go. They don't actually have a thermal circuit so it's mainly massages. Games. Two billiard tables in the lobby and one ping pong table at the beach. No charge. There is a new escape room: small but still fun. Night shows. We were pleasantly surprised with the evening activities in the lobby. Some good shows, silent disco, karaoke, game shows. We didn't expect much of anything. We did go to the theater at La Romana a couple nights, including the night of the dominican show. Well worth it. Animation team. They're really fun. Some of them can barely speak english but they're all charming, enthusiastic and funny. Big shutout to Mireisy (spelling?), Carlos, Smith, Mickey Mouse (aka Wellinton), Juan and the lovely Roxana ( y su hermana gemela Anaxor). Chairs: there are still some people who put their towels on sunbeds/chairs at 6am and go back to their room despite the rules but we would always find good chairs whether at the beach or either pool. Beach. Yup, the water is murky. We had no intention of swimming in it before buying some anti-jellyfish lotion. As it turned out, we spent quite some time in there. No jellyfish, no seaweed, cool salty water. Small waves, nothing like the ocean. It really looks like a lake. But the view, especially of sunsets, is beautiful. The beach itself is really nice; very inviting, lots of palm trees and sunshades, a volleyball court along with a space for petanque/bocce/horseshoes. By the way, no more access to the Beach Club (used to be that Bouganville clients could go to the Beach Club a little further on the beach and use their pools). Weather. It rained often. Would last 15 minutes and the sun would return. It was sunny and cloudy everyday, rainy at times 6-7 days out of ten. But it was so hot, we welcomed the clouds now and then. In conclusion, this is an outstanding resort. We paid a few hundreds more for the adult side (Bouganville) and it was worth every penny. Staff is very friendly, helpful, attentive, always smiling. Note that nobody harassed us to buy anything. Tours people walk on the beach with a sign, spa ladies asked us on the beach if we wanted a massage, and that's it. For a fraction of the price of some of the luxury resorts in DR, we have had an awesome time and intend to return soon. P.S.: We went to Saona with Dominican Attitude: best of times!

We had a wonderful 2 week vacation at Grand Bahia Luxury Bouganville in La Romana Dominican Republic. The resort was absolutely stunning and very clean. The staff work very hard to keep everything clean. Everyone makes you feel welcome and are always ready and willing to help. When it comes to tipping the staff don’t linger around waiting for tips like other resorts. Our only complaint was we didn’t get to snorkel because the water was to murky from the river close by that flows into the ocean but we still had an amazing time.

The food was amazing ! The staff were friendly and accommodating . Major love to Naomi, Flaca and Lissandro at the main lobby bar .