Hard Rock Hotel & Casino, Punta Cana
Punta Cana 5.0
Overview
The all-inclusive Hard Rock Hotel & Casino, Punta Cana boasts the best casino around, exhilarating night life, tantalizing culinary options and rooms worth tweeting about, all infused with the legendary rock and roll vibe. Kids of all ages will enjoy Rockaway Bay Waterpark - including 9 slides for children and teenagers, 8 slides for children and 9 high-speed slides for teenagers and adults!
Check in
3 p.m.
Check out
12 p.m.
Rooms
1882
Inclusions
- Daily activities
- Round-trip airport transfers
- All gratuities
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Jetted tub
- Smoke-free
- 300-thread count linens
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.
- 1 king bed, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Jetted tub
- Living room
- Seating area
- Smoke-free
- Upgraded amenities
- Welcome red wine bottle
- Balconies with tropical views
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Tropical View
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Tropical View
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view, Pool view or Tropical View
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view, Pool view or Tropical View
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 3 guests or two beds maximum 4 guests.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
- Waterpark
Roxity Kids Club
· a mini kitchen for cooking class
· a dollhouse
· a mini theatre
· a mini beauty salon
· a playground zone with slides and mini climbing structures
· a dining room
· a trampoline zone
· indoor basketball court
· restrooms
- Children ages: 2 to 17
| Type | Amenities | |
|---|---|---|
| Sun bar | Bar, Sports bar | |
| Moon Lounge | Bar, Lounge | |
| Eclipse Terrace | Bar, Lounge | Open air |
| Zen Lounge | Bar, Lounge | |
| 3 Swim-up Bars | Bar, Swim-up bar | |
| 4 Poolside Bars | Bar, Pool bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Bistro Med | À la carte | Mediterranean | Breakfast, Lunch | Dress code |
| Stacked | À la carte | American | ||
| Ciao Trattoria | À la carte | Pizzaria | Dinner, Lunch | Dress code |
| Market Food Hall | Buffet | International | Breakfast, Dinner, Lunch | |
| Los Gallos | À la carte | Mexican | Dinner | Dress code |
| Zen | À la carte | Asian, Sushi | Dinner | Dress code |
| Ciao | À la carte | Italian | Dinner | Dress code |
| Ipanema | À la carte | Brazilian | Dinner | Dress code |
| Toro Steakhouse | À la carte | Grill/steak house | Dinner, Lunch | Dress code |
| Ice Cone & Deli | Café | American | Snacks | |
| Must Sweet & Coffee | Café | Coffee and Pastries | ||
| The Split | Snack bar | American, Classic Subs | ||
| Fine dining at Montserrat Manor ($) | À la carte | International | Dinner | ($), Dress code, Not included with all-inclusive plan |
| Uncorked Experience ($) | À la carte | International | Dinner | ($), Dress code, Not included with all-inclusive plan |
| Awaken your Senses ($) | À la carte | Multi-sensory dining | Dinner | ($), Dress code, Not included with all-inclusive plan |
| YOUYU ($) | À la carte | Asian | Dinner | ($), Dress code, Not included with all-inclusive plan |
- Rooms: 1882
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Whirlpools available ($)
-
All-inclusive: Included
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Meal plan details
Romantic Dinner: Lobster and Premium Champagne for 2 adults. Additional bottles of champagne incur an additional cost. Wines: Award winning wine selection available at all restaurants. Premium wine list not available from room service menu. Reservations not required but operate on a first come, first serve basis, dress code in effect. No limit to number of à la carte meals per stay
Pools
- Adults only pools: 1
- Kids pools: 3
- Outdoor pools: 9
- Lazy river: Included
- Water slides: Included
- Waterpark: Included
Golf
- Golf: on site ($)
- Mini golf: on site ($)
Water sports
- Non-motorized watersports: on site
Other sports
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Casino: on site ($)
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Bowling available ($)
- Escapology Escape Room available ($)
- Laser Tag Space Adventure available ($)
- Flowrider available ($)
- ATM
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Parking
- Shopping onsite available ($)
- Tour desk
- Valet parking
- Wedding facilities available ($)
- Internet (30 free minutes per room per stay) available ($)
- Car rental desk available ($)
Aerial view
Aerial view
Beach
Beach
Central Pool
Bongos Pool
Eden Pool
Family Pools
Kids Pool
Flowrider
Mini golf
Kids Club
Kids Club
Kids Club
Casino
Bowling Bar
Bowling Bar
Beach Bar
Tiki Bar
Food Truck
Bistro MED
Ciao Trattoria
Isla Restaurant
Los Gallos Restaurant
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.4
-
Value 4.1
Vacation
Sylvia E (Cancun, Mexico) on Jan 31, 2026
Hotel was ok. This Hotel had gorgeous grounds unfortunately on this trip the maintanance seems to be slacking. My compliments to our Butlers Brayner and Charles. Very attentive and accommodating. We have had Brayner several times and he is always the best.. Restaurants don't seem to have any Martini glasses. When ordering one it may be served in a juice, wine or Margarita glass. Olives seems to be a hit or miss. This continues to be a problem. We had a great meal at Ciao, even though service has always been slow. Toro head chef Elio, manager Victor and reservation staff, are always the reason we go. They pay great attention to service. Plus the steaks are the best. The Market restaurant has definitely upgraded their menu. Food presentation and flavor have improved greatly. I'm a chef and my compliments to Orlando who manages this restaurant extremely well. Our waiters Berlin and Yohon did a fantastic job. They were friendly and very professional. They all made us feel welcomed. It's always a pleasure eating here. Restaurant Zen was very disappointing. We wanted Sushi. It's obvious the hotel is focusing more on Hibachi tables. There are very few side tables. No one ever told our drink order. It took over 30 min to have our food order taken and another 40 to deliver. We didn't blame the waiters they were working very hard, restaurant is short staffed. The pool staff were all amazing and worked extremely had to please everyone. No matter if you needed an umbrella, a drink or had a food order. Having Hall of Fame status doesn't hold much clout anymore. Previously when checking in you felt so welcomed. A hostess provided a cocktail and there were various food items to eat. Now they serve donuts and you get your own drink! Checking out can become a lengthly process because everyone checks out in the group lobby. Whether you're a member or non-member just booking online. There was a minor error with my bill, unfortunately no one with any authority could help resolve it. Housekeeping continues having the same problems the lack of wash clothes, and bath mats. You never know what you will get when staying at this location. It's like the casino sometimes you win other times you loose.
Marleny cheerfully handled my allergies and more
Kathy C on Jan 30, 2026
I can’t say enough good things about Marleny, our waitress at Bistro Med Restaurant. She was genuinely excellent—smiling the entire time as she coordinated with the chef to safely accommodate my allergies. Her kindness and attention to detail made the experience special, and the salmon was so fresh and perfectly prepared.
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