Active Advisories
The Paradisus Palma Real Golf & Spa Resort has advised of a construction project for infrastructure upgrades to the Colonial Plaza and the Santé Restaurant beginning from September 29, 2025, through to October 20, 2025.
During this construction period, the Santé Restaurant will be temporarily relocated to the Malva restaurant area, ensuring uninterrupted dining options for The Reserve guests.
This upgrade work will require the temporary closure of one pool. However, guests will continue to enjoy full access to 8 other pools throughout the resort. Guests staying in The Reserve section will have access to a total of 10 swimming pools.
Construction noise and work will be confined to daytime hours to minimize any disruption. All efforts will be made to minimize impact to guests during this time.
Overview
Welcome to the epitome of resort elegance. Paradisus Palma Real Resort envelops you in privileged comfort and simply astonishing beauty. Discover crystal Caribbean waters, pristine beaches, towering palm trees, stunning gardens and magnificent architecture. Delight in sumptuous private Suites, championship golf, seven world-class international restaurants and stunning pools lined with exotic Bali beds. An all-encompassing paradise of grace, elegance and charm.
Meliá Hotels International is excited to share the opening of the Rafa Nadal Tennis Center on September 2nd, 2025! A space of sporting excellence designed for all tennis enthusiasts and high-level sports loversThis new sports facility will feature a state-of-the-art Clubhouse, 6 pickleball courts, 5 tennis courts, and 4 padel courts, all equipped with cutting-edge Wingfield technology, which allows real-time performance analysis for players.
This complex will be available to guests staying at the Paradisus Palma Real Golf & Spa Resort, Paradisus Grand Cana – All Suites, Zel Punta Cana, Meliá Punta Cana Beach – A Wellness Inclusive Resort (Adults Only), and Meliá Caribe Beach Resort. Meliá Hotels International will share pricing and reservation details as they become available through the individual Resort’s Concierge / Activities Team.
Receive 50% discount on regular green fees with mandatory golf cart included at Cocotal Golf and Country Club.
Green Fee includes :
- Round Trip Transfers (with prior reservation),
- Basket of balls for warm up (only for the driving range),
- Twice daily Cart bar on the course (until 3 pm). Soft drinks, a daily sandwich and beer available.
Green fees and cart fees are non-transferable or interchangeable.
Green fees are subject to availability.
Reservations should be processed via info.cocotalgolf@melia.com
For more information regarding what is included, reservations and cart fees, please visit www.cocotalgolfclub.com.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All Gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Balcony or Terrace
- 1 king bed
- Garden view
- No more than 4 guests in the room
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- Kitchenette
- Living room
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Balcony or Terrace
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Mini-bar
- Patio
- Seating area
- Upgraded amenities
- 24 hour room service
- Hydromassage bathtub
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Balcony or Terrace
EXCLUSIVE SERVICES IN SUPERIOR ROOMS:
Luxury room Amenities
Turndown service
Superior Minibar Offer
Superior Destination Included Experience
Exclusive Services from Personal Concierge
Assistance with priority reservations for activities and restaurants
YHI Spa Water Ritual included
Private catamaran ride to a quiet beach to enjoy an exclusive yoga class
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Connecting rooms available (subject to availability)
- Dining room
- Jetted tub
- Mini-bar
- Patio
- Seating area
- Upgraded amenities
- 24 hour room service
- Hydromassage bathtub
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Balcony or Terrace
EXCLUSIVE SERVICES IN SUPERIOR ROOMS:
Luxury room Amenities
Turndown service
Superior Minibar Offer
Superior Destination Included Experience
Exclusive Services from Personal Concierge
Assistance with priority reservations for activities and restaurants
YHI Spa Water Ritual included
Private catamaran ride to a quiet beach to enjoy an exclusive yoga class
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Connecting rooms available (subject to availability)
- Mini-bar
- Patio
- Seating area
- Upgraded amenities
- 24 hour room service
- Hydromassage bathtub
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Balcony or Terrace
EXCLUSIVE SERVICES IN SUPERIOR ROOMS:
Luxury room Amenities
Turndown service
Superior Minibar Offer
Superior Destination Included Experience
Exclusive Services from Personal Concierge
Assistance with priority reservations for activities and restaurants
YHI Spa Water Ritual included
Private catamaran ride to a quiet beach to enjoy an exclusive yoga class
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Balcony or Terrace
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Balcony or Terrace
EXCLUSIVE SERVICES IN SUPERIOR ROOMS:
Luxury room Amenities
Turndown service
Superior Minibar Offer
Superior Destination Included Experience
Exclusive Services from Personal Concierge
Assistance with priority reservations for activities and restaurants
YHI Spa Water Ritual included
Private catamaran ride to a quiet beach to enjoy an exclusive yoga class
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Balcony or Terrace
EXCLUSIVE SERVICES IN SUPERIOR ROOMS:
Luxury room Amenities
Turndown service
Superior Minibar Offer
Superior Destination Included Experience
Exclusive Services from Personal Concierge
Assistance with priority reservations for activities and restaurants
YHI Spa Water Ritual included
Private catamaran ride to a quiet beach to enjoy an exclusive yoga class
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Balcony or Terrace
Exclusive services during your stay, including:
· Exclusive suites, including swim-up suites with direct access to the pool.
· Superior minibar offer and luxury amenities.
· Personalized concierge service.
· Private lounge for VIP check-in and check-out with food presentations and premium drinks throughout the day.
· Exclusive areas such as pool, beach, lounge, restaurant and bar.
· Priority booking and assistance for activities and restaurants.
· Complimentary dinner at Sal Steak Cave a la carte restaurant, applicable to 3-night minimum stays (subject to availability, depending on resort).
· Exclusive on-site Destination Inclusive® activities program.
· Destination Inclusive® off-site adventure.
· Water ritual at Yhi Spa.
Destination Inclusive Experience: a private catamaran ride to a serene beach and participate in an oceanside class to embrace the magic of Punta Cana and connect with nature.
Amenities
Aerial View
Reception
Ginger Lobby Bar
Pool - adults only
90 degrees pool bar
Celsius Pool Bar
Between Bar
Rum Republic bar
Mina Restaurant
Tokimeku restaurant
Blue Agave Restaurant
Blue Agave Restaurant
Kanna Bar
Sante restaurant
Sante restaurant
Malva Restaurant
Kicks Restaurant
Flora Restaurant
Flora Restaurant
Location
Reviews
TripAdvisor Traveler Rating
Fantastic resort!
FellowTraveler598734 on Dec 14, 2025
????? After staying at three different resorts, I feel like I actually have a solid point of comparison and this one was by far the best experience overall. The service was fantastic from start to finish. Every single person I encountered was professional, warm, and genuinely attentive. The property itself feels very peaceful, with greenery everywhere, which made it easy to fully relax. I upgraded to The Reserve and it was absolutely worth it. Our butler, Yaleidi, was incredible. She checked in on us daily, helped secure dinner reservations, and made sure everything ran smoothly throughout our stay. Compared to other butler experiences I’ve had, she’s a true 10 out of 10. The gym was excellent, fully stocked with weights, water, and towels. Those things may sound basic, but they are often missing at other resorts and here everything was consistently well maintained. I also never had trouble finding space at the pool or the beach, which made the experience feel calm and unhurried. In the evenings, there was always something happening, including live bands and relaxing aromatics, which added a nice touch without feeling over the top. Overall, this was such a fantastic stay. Thoughtful service, beautiful surroundings, and a well run resort. I would absolutely come back and would recommend it without hesitation.
Poor service bordering on racism and bad food...
Sebastian O on Dec 13, 2025
- English proficiency lacking - Insufficient hospitality training - Staff was inattentive (or out right ignoring) - Food was horrible, keeping in mind that all inclusive resorts typically don't have the best food Extremely bad service bordering on racism. Constant micro aggresions which we noticed was an apparent disdain for my family being here which even both my kids noticed. This was for approx 90% of the staff. There were a few above and beyond, particularly since I made it a habit to drop tips constantly as most did not tip at all. You can tell more trained staff weren't like this, but majority of the staff didn't seem to want us there. I had iitially chalked this up to lack of english proficiency but you could tell there was an issue after a few days. I wouldn't go here if you're not of hispanic descent and speak spanish, and avoid altogether if you're of asian descent. --Check in process-- I tip a $20 to the front desk just for a smooth check in, the staff appreciated it, but told me the room wasn't ready since I came early. Ate lunch, came back, we're still waiting for the cleaning staff to clean our room and told several times, another 15 min, another 30min, etc.... After several hours, and about an hour and half past check in time, and all other check in patrons serviced, we're still waiting in the lobby... At some point the hotel manager noticed we're still waiting and walks up to help us. They gave us a room upgrade, which was really nice and it off set the waiting. If this was the only issue, I would have just considered this as a fluke incident and the hotel made it right.... but not the only issue... --Room-- Room was really modern and nice looking. We were upgraded to the master suite which has a separate bedroom and livingkitchen area. Window was broken and does not lock. There were holes in the window frame which mosquitos could come through, no real fix by the hotel after reporting, so I plugged up the holes with bunches of tissue to prevent any mosquitos from coming in. Phone also broke after the first night, no one fixed the window or the phone for the remainder of the trip. Safe lock was a bit strange and the numbers had to be extremely hard or the numbers wouldn't register. --Food-- Horrendous food. Ate mostly the buffet, but the food was re-used from previous service. You can easily tell, e.g. pork chops which were cooked during previous service were now bathed in BBQ sauce but it couldn't hide the dry cook taste from previous service. Room service food, for chick nuggestries - the nuggets you can easily tell were re-used from dinner and rock hard. Asian restaurant was a very strange fusion. Walked out without even ordering to avoid wasting time. Avoid anything on tap, the water, soda, lemonade, etc on tap was disgusting and we started asking for bottles. --BeachPoolAmenities -- Amazing location.... the beach and pool is the true gem of the resort and sets the atmosphere. The pool and beach were pretty empty, i have no clue where everyone was as the pooleach was nearly empty and there is almost no other attractions there. Cabanas were extra charge requiring a package or bottle service, I ordered a cabana daily for the full days I was there. Lifeguards are non existent, on their phone or taking care of other matters. It seemed like they there for show than they are for true emergency services. No other real amentities. The kids room, is really a baby oddler room. There's one play area, with a bar and one pool table but no other true amentities - this was fine by me as I was looking for a beach resort. Just another note, there is very limited space with AC available. --Staff Service-- Most tips were not appreciated or acknowledged to provide a basic level of service. I don't care if the staff doesn't come up and thank you for tipping, but I would have appreciated a basic level of service from a higher end resort. There were a few gems staff members who were appreciative and actually provided service, I made it habit to be serviced by them, but most just took the tip, and continued to ignore you. For those that did provide better service, making sure I had bottles of watersoda instead of the flat tasteless tap drinks, or my bottle services for the cabana, I kept tipping constantly to keep their attention. Most staff ignored to service us (or technically the asian guests) intentionally at times. Even on the day of check out the coffee cafe, the staf went around and checked for drinks of all guests except the 2 asian families sitting there. The resort here needs more english proficient staff, hospitality training, and drum out the racist under tone from most of the staff. They also need to tell their staff to stop playing on their phones all day. As a wrap up, I would not ever return to this resort or the hotel chain.
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