Active Advisories
Paradisus Palma Real will be undergoing a major renovation including a full refurbishment of 593 rooms and suites located in the main buildings; new swim-up suite ; a new Adults-Only section and pool ; a new gastronomic pavilion with the addition of 4 restaurants and the enhancement of the Convention Center.
The renovation will take place in two phases
Phase 1: April 1st- May 6th, 2022:
One section composed of 203 rooms of Paradisus Palma Real will be closing.
Phase 2: May 6th- December 14th, 2022:
All categories in the main building of Paradisus Palma Real will be closed. The separate building that holds The Reserve family suite categories (formerly The Reserve @ Paradisus Palma Real) will remain open and will not be affected.
All efforts will be made to minimize impact to guests during this time.
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Welcome to the epitome of resort elegance. Paradisus Palma Real Resort envelops you in privileged comfort and simply astonishing beauty. Discover crystal Caribbean waters, pristine beaches, towering palm trees, stunning gardens and magnificent architecture. Delight in sumptuous private Suites, championship golf, seven world-class international restaurants and stunning pools lined with exotic Bali beds. An all-encompassing paradise of grace, elegance and charm.
Receive unlimited green fees at Cocotal Golf Course. Golf cart has a mandatory rental fee and clubs are available for rental as well. The Cocotal Golf Course is a 10 minute drive from Paradisus Punta Cana and a 1 minute drive from both Melia Caribe Tropical and Paradisus Palma Real, however golf course does provide scheduled transfers. See terms and conditions below.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All Gratuities
- Unlimited domestic and select international drinks
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 single beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 single beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jetted tub
- Suites are located, from the lobby, on the right side of the property
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Balcony or Terrace
- 1 king bed
- Garden view
- No more than 4 guests in the room
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jetted tub
- Kitchenette
- Living room
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Balcony or Terrace
- 1 king bed
- Ocean view
- No more than 3 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Mini-bar
- Patio
- Seating area
- Upgraded amenities
- 24 hour room service
- Hydromassage bathtub
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Balcony or Terrace
The Reserve
- Personalized concierge service
- Exclusive VIP check in/check out
- Assistance with priority reservations for activities and restaurants
- Exclusive pool with valet service
- Oversized suites with luxury amenities designed for both adults and kids
- Customized turn-down service including cookies and milk for kids
- In-room video games
- State of the art kid’s facilities
- Exclusive restaurants
- Exclusive activities including BBQ Glamping
- The Reserve Adults Only, offering additional services and facilities for a more intimate and distinguished experience
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
Age ranges
- Children ages: 2 to 12
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Lobby bar | Bar, Lobby bar | |
| Toji Bar | Bar | |
| Avenue Bar | Bar | |
| Sunset Bar (adults only) | Bar | |
| Juice Bar (adults only) | Bar | |
| Red Lounge | Bar, Lounge | |
| GABI bar | Bar | |
| M Bar | Bar, Lounge | |
| Sunrise Bar | Bar | |
| MIX Bar | Bar | |
| Brisas Bar (The Reserve guest only) | Bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Room
- Throughout the property
Internet
- In room wired
- Business centre
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Tokimeku | À la carte | Asian | Dinner | |
| Olio | À la carte | Pizzaria | Dinner | |
| Vento | À la carte | Mediterranean | Dinner | |
| Naos | Buffet | International | All day dining | |
| SAL | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
| Gabi Club | Buffet | International | Breakfast, Dinner, Lunch | |
| Palazzo | À la carte | Italian | Breakfast, Dinner, Lunch | Adults only, Dress code, Exclusive to The Reserve guests |
| Aqua | À la carte | Mediterranean | Dinner | Dress code |
| Mizu | À la carte | Asian | Dinner | Dress code |
| Hydrogrill | Snack bar | Tapas | Lunch | |
| Brisas | À la carte | Asian and Latin American Fusion | Dinner | Exclusive to The Reserve |
Facilities
- Suites: 544
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Yhi Spa - Asian treatments based on the arts of Thai Chi and Muay Thai available ($)
- Personal Trainer available ($)
Location
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
Pools and recreation
Pools
- Jetted pools: 7
- Kids pools: 1
- Outdoor pools: 5
- Water slides: Included
Golf
- Driving range: on site
- Golf: on site
- Golf lessons: on site ($)
Golf cart mandatory and is not included
Water sports
- Non-motorized watersports: on site
- Scuba diving: on site ($)
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Casino: on site ($)
- Daily activities: on site ($)
- Games room: on site
- Nightly entertainment: on site
- Diving for PADI certified divers available ($)
- Sushi making, wine tasting, Dominican art workshop, candle making, painting, dance classes, cocktail making
Shops and services
- Business centre available ($)
- Currency exchange
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Photo shop
- Shopping onsite
- Tour desk
- Wedding facilities available ($)
- Car and Motorbike Rental Desk
- Cellular phone and laptop rentals
- Boutiques
Aerial View
Aerial View
Colonial Plaza
Pool
Pool
The Reserve pool
The Reserve lounge
The Reserve lounge and business centre
Vento restaurant
Winery
Naos Buffet restaurant
Gabi Club
Olio
Brisas Bar (The Reserve)
H2O Bar
M Bar
Red lounge
Natural juice bar
Yhi Spa
Fitness centre
Kids Zone
Kid's Zone
Kids Pool
Beach
Events on the beach
Location
Reviews
Mama Juana Tasting at The Reserve @ Palma Real
jav0nnea (Orlando, Florida) on Jul 06, 2022
What a wonderful treat to get to hear the history of the traditional drink of the Dominican Republic as one of the included activities while at our resort. Johanna did a beautiful Mama Juana tasting presentation and had an equally beautiful personality. We sampled Mama Juana made by Johanna. It was delicious. She even personally made Mama Juana mojitos. The first of that type of mojito that we've ever tried! Thank you Johanna for a great experience!!
Paradisus Grand Reserve
Jtripathi on Jul 06, 2022
We stayed at grand reserve for 6 days/ 5 nights and we had amazing time. We had a family reunion with 33 people and hotel staff did amazing. Special thanks to kitchen staff at buffet who made special vegetarian food for us every afternoon. Manager santos was amazing and all his staff Avila Lucero El cheff Francisco Vivienny Did a excellent job to help us with food accommodations. Even ana cassila, vivian, faliciano, wilson were excellent. Resort is very well maintained and rooms are nice and specious. Wish the beach was close by but golf carts took us to beach every day. Thank you again Paradisus for amazing stay. Hiral T
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