Overview
The all-inclusive Occidental at Xcaret Destination is located in the heart of Riviera Maya. This resort offers 765 rooms and suites, and features up to 11 restaurants, 11 bars, seven swimming pools, a private cove, spa, Kids Club, mini-golf and more. Royal Level accommodations offer private check-in and check-out, exclusive à-la-carte restaurant and pool area, and more; while the Unlimited Xcaret Xperience provides unlimited access to Xcaret Park during your stay.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
11 a.m.
Rooms
765
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• In-room robes & slippers during the entire stay.
• Bottle of sparkling wine and fruit plate in the room
• Complementary mini - bar (daily refill)
• And more, full details provided at check in.
• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).
• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Concierge Level inclusions:
- Upgraded amenities in room
- Bathrobe and slippers
- Fruit plate and bottle of sparkling wine in room upon check in
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• In-room robes & slippers during the entire stay.
• Bottle of sparkling wine and fruit plate in the room
• Complementary mini - bar (daily refill)
• And more, full details provided at check in.
• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).
• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- No more than 3 guests in the room
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• In-room robes & slippers during the entire stay.
• Bottle of sparkling wine and fruit plate in the room
• Complementary mini - bar (daily refill)
• And more, full details provided at check in.
• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).
• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.
Amenities
Beach
Lounge
Lobby
Front desk
Royal pool area
Main pool
Swim-up bar
Lobby bar
Royal service restaraunt
Gym
Kids club
Wedding
Mayan Welcome
La Hacienda
D'Oriental
Los Olivos
Pool bar
El Pescador
Tennis court
Location
Reviews
TripAdvisor Traveler Rating
Great family trip!
Experience542598 (Wheaton, Illinois) on Dec 04, 2025
The Occidental website does not do justice about the resort. It is beautiful and it's proximity to Xcaret makes you feel as though it is all one big resort. Fabulous place to go with kids. They never got bored...which is a lot to say for two 7 year old twins and a 10 year old! The food is 'just ok' but every thing else was 5 star!
Life away from home
Teresa T (Calgary, Canada) on Dec 04, 2025
Lots of pluses, but there are areas for improvement. Loved the resort itself, staff were great, food was good, rooms are clean. Loved the monkeys, deer, and the other unique We were in First Club, and have made several trips here. The bar service at the pool bar….he was fabulous, and so were the people serving inside the First Club. There use to be to be pool service daily, but we only had it sparingly one day out of the two weeks we were here. Hallways and stairs in the buildings need cleaning. But the guy that cleaned our rooms was fantastic and extremely cheerful. Rules seem to have changed….even on the web site it says to dress up for dinner…we saw guys in shorts and sandals, ladies in jeans shorts, and people walked into First club without any cover ups, and dripping wet bathing suits. I personally don’t think that should be allowed. So is it a rule or is it not? Seems to make the resort less classy. First Club bathroom needs work, but the washrooms by the pool near the outside bar were always well maintained. Overall, the service at the restaurants was good. People were friendly and kind. We had good service at the desk as well when we had our flight cancelled. Love the atmosphere and all the walkways…beautiful.
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