All inclusive

Occidental at Xcaret Destination

Puerto Juarez 4.0

Overview

The all-inclusive Occidental at Xcaret Destination is located in the heart of Riviera Maya. This resort offers 765 rooms and suites, and features up to 11 restaurants, 11 bars, seven swimming pools, a private cove, spa, Kids Club, mini-golf and more. Royal Level accommodations offer private check-in and check-out, exclusive à-la-carte restaurant and pool area, and more; while the Unlimited Xcaret Xperience provides unlimited access to Xcaret Park during your stay.

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

11 a.m.

Rooms

765

Rooms

Deluxe Room
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Room
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• In-room robes & slippers during the entire stay.

• Bottle of sparkling wine and fruit plate in the room

• Complementary mini - bar (daily refill)

• And more, full details provided at check in.

• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).

• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.

Deluxe Concierge
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Concierge
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Concierge Level inclusions:

  • Upgraded amenities in room
  • Bathrobe and slippers
  • Fruit plate and bottle of sparkling wine in room upon check in

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• In-room robes & slippers during the entire stay.

• Bottle of sparkling wine and fruit plate in the room

• Complementary mini - bar (daily refill)

• And more, full details provided at check in.

• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).

• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.

Junior Suite
506 square feet
  • 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
  • No more than 3 guests in the room
Junior Suite
506 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• In-room robes & slippers during the entire stay.

• Bottle of sparkling wine and fruit plate in the room

• Complementary mini - bar (daily refill)

• And more, full details provided at check in.

• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).

• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.

Amenities


Location

Address
Carretera Federal Chetumal, Puerto Juarez Km 282, Puerto Juarez, Mexico
60 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.4
  • Rooms 4.1
  • Service 4.2
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Amazing Stay at Occidental Xcaret: A Perfect Getaway for Foodies & Beach Lovers

AriGiSoul (Toronto, Canada) on Dec 13, 2025

I recently spent several relaxing days at this hotel with my senior parents, and the experience was truly exceptional. Everything exceeded my expectations. This resort is an excellent choice not just for couples but is also a wonderful place for older guests and seniors looking for a beautiful, relaxing, and engaging vacation. The expansive grounds, while large, offer many well-maintained walkways and paths that are lovely for gentle strolls, and the availability of elevators is a huge plus for those who need them. We also felt very safe and secure throughout our entire stay. If you are a beach lover or a foodie, you will adore this location. Beyond the great cuisine, the hotel offers excellent nightly shows and even has an on-premises disco for a fun night out. It was the perfect place to achieve the relaxation I was looking for. Outstanding Service and Dedicated Staff The service across the resort is truly outstanding. The people here work really hard to please every guest, and their dedication is evident in every detail. Tip: Reliable, Free Airport Transfers! A very important detail for future guests: I was a bit hesitant about transportation as a first-time visitor to Mexico and a first-time guest at this hotel, but I found their Airport Transfer Service to be super reliable and efficient. If you book through Barcelo.com, as part of the booking process they offer a free shuttle service from the Airport to this hotel and back. Be sure to select this option when booking! Our transportation experience with them was flawless. Special thank you to Mr. Castro, Nayeli Torija, and Edgar Lopaz for their excellent logistics support and ensuring my transfer experience was flawless. We are already planning to return at the earliest opportunity!

TripAdvisor users rated this property 4 out of 5

Another very good experience!

Richard B on Dec 13, 2025

I was checked into Building 22 for my two week stay from November 15 to November 29. I don't drink a lot so the beverage aspect was not that important to me. The meals were generally OK with some standout meals at the a-la-carte restaurants, particularly Pescador - the fish restaurant above the swim up bar. My assigned room was spotless and cleaned and restocked with water and soft drinks everyday. The Housekkeping at this resort is impeccable! The grounds and pools are superbly maintained. I have been going to this resort since 2009 the nightly show quality has become very thin. Budgets for this must be very tight. The entire staff interaction experience was exceptional A special word of thanks for two of the concierge located in the lobby of my Building almost every day. Giovanna and Andrea were two of the sweetest, friendliest staff members I can recently recall. Whether making restaurant reservations or looking after my room needs they both made me feel welcomed and were so attentive to whatever I needed. They always greeted me with a smile when leaving or entering the building. I am so grateful for all their work.

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