All inclusive

Occidental at Xcaret Destination

Puerto Juarez 4.0

Overview

The all-inclusive Occidental at Xcaret Destination is located in the heart of Riviera Maya. This resort offers 765 rooms and suites, and features up to 11 restaurants, 11 bars, seven swimming pools, a private cove, spa, Kids Club, mini-golf and more. Royal Level accommodations offer private check-in and check-out, exclusive à-la-carte restaurant and pool area, and more; while the Unlimited Xcaret Xperience provides unlimited access to Xcaret Park during your stay.

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

11 a.m.

Rooms

765

Rooms

Deluxe Room
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Room
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• In-room robes & slippers during the entire stay.

• Bottle of sparkling wine and fruit plate in the room

• Complementary mini - bar (daily refill)

• And more, full details provided at check in.

• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).

• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.

Deluxe Concierge
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Concierge
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Concierge Level inclusions:

  • Upgraded amenities in room
  • Bathrobe and slippers
  • Fruit plate and bottle of sparkling wine in room upon check in

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• In-room robes & slippers during the entire stay.

• Bottle of sparkling wine and fruit plate in the room

• Complementary mini - bar (daily refill)

• And more, full details provided at check in.

• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).

• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.

Junior Suite
506 square feet
  • 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
  • No more than 3 guests in the room
Junior Suite
506 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• In-room robes & slippers during the entire stay.

• Bottle of sparkling wine and fruit plate in the room

• Complementary mini - bar (daily refill)

• And more, full details provided at check in.

• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).

• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.

Amenities


Location

Address
Carretera Federal Chetumal, Puerto Juarez Km 282, Puerto Juarez, Mexico
60 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.4
  • Rooms 4.1
  • Service 4.2
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Great place to relax

spartanmadnes01 (Vacaville, California) on Jan 17, 2026

This was an amazing property. One of the few times I wasn’t pressured into buying anything. I was able to enjoy everything they offered and the staff was very friendly.

TripAdvisor users rated this property 5 out of 5

My stay at Occidental

Lucie D on Jan 17, 2026

Our stay was amazing and finish in a bright side with Denisse at the main desk. She was really helpful and sympathic. She answered to all my questions and provide a great service before our departure. I recommend the hotel and the service is really top notch. Thanks again Denisse and all of her team !

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