Occidental at Xcaret Destination
Puerto Juarez 4.0
Overview
The all-inclusive Occidental at Xcaret Destination is located in the heart of Riviera Maya. This resort offers 765 rooms and suites, and features up to 11 restaurants, 11 bars, seven swimming pools, a private cove, spa, Kids Club, mini-golf and more. Royal Level accommodations offer private check-in and check-out, exclusive à-la-carte restaurant and pool area, and more; while the Unlimited Xcaret Xperience provides unlimited access to Xcaret Park during your stay.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
11 a.m.
Rooms
765
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• In-room robes & slippers during the entire stay.
• Bottle of sparkling wine and fruit plate in the room
• Complementary mini - bar (daily refill)
• And more, full details provided at check in.
• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).
• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Concierge Level inclusions:
- Upgraded amenities in room
- Bathrobe and slippers
- Fruit plate and bottle of sparkling wine in room upon check in
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• In-room robes & slippers during the entire stay.
• Bottle of sparkling wine and fruit plate in the room
• Complementary mini - bar (daily refill)
• And more, full details provided at check in.
• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).
• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- No more than 3 guests in the room
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• In-room robes & slippers during the entire stay.
• Bottle of sparkling wine and fruit plate in the room
• Complementary mini - bar (daily refill)
• And more, full details provided at check in.
• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).
• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Kids Club
Teens Club
- Children ages: 2 to 11
| Type | Amenities | |
|---|---|---|
| Lobby Bar | Bar, Lobby bar | Live music |
| Bar De Playa La Caleta | Bar, Beach bar | |
| Bar La Terraza | Bar | |
| Bar La Bodeguita (Teatro) | Bar | |
| Bar Hundido | Bar, Swim-up bar | |
| Sports Bar | Bar, Sports bar | |
| Disco Palenque | Nightclub | Dance floor |
| El Lago Bar | Bar | |
| Bar Flamencos | Bar | |
| Bar Cangrejos | Bar |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Select public areas
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Le Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
| The Beach Club | Buffet | International | Breakfast, Lunch | |
| D'Oriental | À la carte | Asian | Dinner | Dress code, Reservations required |
| Sonora Steak House | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
| Los Olivos | À la carte | Mediterranean | Dinner | Dress code, Reservations required |
| La Piazza | À la carte | International | Dinner, Snacks | |
| El Pescador | À la carte | Seafood | Dinner | Dress code, Reservations required |
| Paco's Tacos | À la carte | Mexican | Dinner, Snacks | |
| La Hacienda | À la carte | Mexican | Dinner | Dress code, Reservations required |
| El Lago | Snack bar | International | All day dining, Snacks |
- Rooms: 765
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Spa: on site ($)
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Meal plan details for non-Premium Level guests
For the specialty restaurants, 1 dinner per 3 nights stay, 2 dinners per 4-5 nights, 3 dinners for 6 nights, 4 dinners for 7 nights, 5 dinners for 8 nights, 7 dinners for 9-10 nights, 8 dinners for 11-12 nights, 9 dinners for 13 nights and 10 dinners for 14 nights.
Unlimited Xcaret Xperience ($)
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room.
• Complementary mini - bar (daily refill).
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.
Pools
- Adults only pools: 1
- Freshwater pools: 5
- Kids pools: 1
Golf
- Mini golf: on site
Water sports
- Dive shop: on site ($)
- Scuba diving available ($)
- Snorkeling available ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site ($)
- Nightly entertainment: on site
- ATM available ($)
- Currency exchange available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry services available ($)
- Medical services available ($)
- Multilingual staff
- Parking
- Tour desk available ($)
- Jewelry store available ($)
- Clothing store/boutique available ($)
Beach
Lounge
Lobby
Front desk
Royal pool area
Main pool
Swim-up bar
Lobby bar
Royal service restaraunt
Gym
Kids club
Wedding
Mayan Welcome
La Hacienda
D'Oriental
Los Olivos
Pool bar
El Pescador
Tennis court
Location
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.4
-
Location 4.4
-
Rooms 4.1
-
Service 4.2
-
Value 4.0
Amazing Stay at Occidental Xcaret: A Perfect Getaway for Foodies & Beach Lovers
AriGiSoul (Toronto, Canada) on Dec 13, 2025
I recently spent several relaxing days at this hotel with my senior parents, and the experience was truly exceptional. Everything exceeded my expectations. This resort is an excellent choice not just for couples but is also a wonderful place for older guests and seniors looking for a beautiful, relaxing, and engaging vacation. The expansive grounds, while large, offer many well-maintained walkways and paths that are lovely for gentle strolls, and the availability of elevators is a huge plus for those who need them. We also felt very safe and secure throughout our entire stay. If you are a beach lover or a foodie, you will adore this location. Beyond the great cuisine, the hotel offers excellent nightly shows and even has an on-premises disco for a fun night out. It was the perfect place to achieve the relaxation I was looking for. Outstanding Service and Dedicated Staff The service across the resort is truly outstanding. The people here work really hard to please every guest, and their dedication is evident in every detail. Tip: Reliable, Free Airport Transfers! A very important detail for future guests: I was a bit hesitant about transportation as a first-time visitor to Mexico and a first-time guest at this hotel, but I found their Airport Transfer Service to be super reliable and efficient. If you book through Barcelo.com, as part of the booking process they offer a free shuttle service from the Airport to this hotel and back. Be sure to select this option when booking! Our transportation experience with them was flawless. Special thank you to Mr. Castro, Nayeli Torija, and Edgar Lopaz for their excellent logistics support and ensuring my transfer experience was flawless. We are already planning to return at the earliest opportunity!
Another very good experience!
Richard B on Dec 13, 2025
I was checked into Building 22 for my two week stay from November 15 to November 29. I don't drink a lot so the beverage aspect was not that important to me. The meals were generally OK with some standout meals at the a-la-carte restaurants, particularly Pescador - the fish restaurant above the swim up bar. My assigned room was spotless and cleaned and restocked with water and soft drinks everyday. The Housekkeping at this resort is impeccable! The grounds and pools are superbly maintained. I have been going to this resort since 2009 the nightly show quality has become very thin. Budgets for this must be very tight. The entire staff interaction experience was exceptional A special word of thanks for two of the concierge located in the lobby of my Building almost every day. Giovanna and Andrea were two of the sweetest, friendliest staff members I can recently recall. Whether making restaurant reservations or looking after my room needs they both made me feel welcomed and were so attentive to whatever I needed. They always greeted me with a smile when leaving or entering the building. I am so grateful for all their work.
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