Occidental at Xcaret Destination
Puerto Juarez 4.0
Overview
The all-inclusive Occidental at Xcaret Destination is located in the heart of Riviera Maya. This resort offers 765 rooms and suites, and features up to 11 restaurants, 11 bars, seven swimming pools, a private cove, spa, Kids Club, mini-golf and more. Royal Level accommodations offer private check-in and check-out, exclusive à-la-carte restaurant and pool area, and more; while the Unlimited Xcaret Xperience provides unlimited access to Xcaret Park during your stay.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
11 a.m.
Rooms
765
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• In-room robes & slippers during the entire stay.
• Bottle of sparkling wine and fruit plate in the room
• Complementary mini - bar (daily refill)
• And more, full details provided at check in.
• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).
• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Concierge Level inclusions:
- Upgraded amenities in room
- Bathrobe and slippers
- Fruit plate and bottle of sparkling wine in room upon check in
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• In-room robes & slippers during the entire stay.
• Bottle of sparkling wine and fruit plate in the room
• Complementary mini - bar (daily refill)
• And more, full details provided at check in.
• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).
• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- No more than 3 guests in the room
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• In-room robes & slippers during the entire stay.
• Bottle of sparkling wine and fruit plate in the room
• Complementary mini - bar (daily refill)
• And more, full details provided at check in.
• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).
• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Kids Club
Teens Club
- Children ages: 2 to 11
| Type | Amenities | |
|---|---|---|
| Lobby Bar | Bar, Lobby bar | Live music |
| Bar De Playa La Caleta | Bar, Beach bar | |
| Bar La Terraza | Bar | |
| Bar La Bodeguita (Teatro) | Bar | |
| Bar Hundido | Bar, Swim-up bar | |
| Sports Bar | Bar, Sports bar | |
| Disco Palenque | Nightclub | Dance floor |
| El Lago Bar | Bar | |
| Bar Flamencos | Bar | |
| Bar Cangrejos | Bar |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Select public areas
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Le Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
| The Beach Club | Buffet | International | Breakfast, Lunch | |
| D'Oriental | À la carte | Asian | Dinner | Dress code, Reservations required |
| Sonora Steak House | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
| Los Olivos | À la carte | Mediterranean | Dinner | Dress code, Reservations required |
| La Piazza | À la carte | International | Dinner, Snacks | |
| El Pescador | À la carte | Seafood | Dinner | Dress code, Reservations required |
| Paco's Tacos | À la carte | Mexican | Dinner, Snacks | |
| La Hacienda | À la carte | Mexican | Dinner | Dress code, Reservations required |
| El Lago | Snack bar | International | All day dining, Snacks |
- Rooms: 765
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Spa: on site ($)
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Meal plan details for non-Premium Level guests
For the specialty restaurants, 1 dinner per 3 nights stay, 2 dinners per 4-5 nights, 3 dinners for 6 nights, 4 dinners for 7 nights, 5 dinners for 8 nights, 7 dinners for 9-10 nights, 8 dinners for 11-12 nights, 9 dinners for 13 nights and 10 dinners for 14 nights.
Unlimited Xcaret Xperience ($)
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room.
• Complementary mini - bar (daily refill).
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.
Pools
- Adults only pools: 1
- Freshwater pools: 5
- Kids pools: 1
Golf
- Mini golf: on site
Water sports
- Dive shop: on site ($)
- Scuba diving available ($)
- Snorkeling available ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site ($)
- Nightly entertainment: on site
- ATM available ($)
- Currency exchange available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry services available ($)
- Medical services available ($)
- Multilingual staff
- Parking
- Tour desk available ($)
- Jewelry store available ($)
- Clothing store/boutique available ($)
Beach
Lounge
Lobby
Front desk
Royal pool area
Main pool
Swim-up bar
Lobby bar
Royal service restaraunt
Gym
Kids club
Wedding
Mayan Welcome
La Hacienda
D'Oriental
Los Olivos
Pool bar
El Pescador
Tennis court
Location
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.4
-
Location 4.4
-
Rooms 4.1
-
Service 4.2
-
Value 4.0
Great place to relax
spartanmadnes01 (Vacaville, California) on Jan 17, 2026
This was an amazing property. One of the few times I wasn’t pressured into buying anything. I was able to enjoy everything they offered and the staff was very friendly.
My stay at Occidental
Lucie D on Jan 17, 2026
Our stay was amazing and finish in a bright side with Denisse at the main desk. She was really helpful and sympathic. She answered to all my questions and provide a great service before our departure. I recommend the hotel and the service is really top notch. Thanks again Denisse and all of her team !
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