All inclusive

Occidental at Xcaret Destination

Puerto Juarez 4.0

Overview

The all-inclusive Occidental at Xcaret Destination is located in the heart of Riviera Maya. This resort offers 765 rooms and suites, and features up to 11 restaurants, 11 bars, seven swimming pools, a private cove, spa, Kids Club, mini-golf and more. Royal Level accommodations offer private check-in and check-out, exclusive à-la-carte restaurant and pool area, and more; while the Unlimited Xcaret Xperience provides unlimited access to either park during your stay.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

11 a.m.

Rooms

765

Rooms

Deluxe Room
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Room
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• Welcome Cocktail.

• In-room robes & slippers during the entire stay.

• Bottle of mezcal and fruit plate in the room

• Complementary mini - bar (daily refill)

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• And more, full details provided at check in.

Deluxe Concierge
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Concierge
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Concierge Level inclusions:

  • Upgraded amenities in room
  • Bathrobe and slippers
  • Fruit plate and bottle of champagne in room upon check in.

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• Welcome Cocktail.

• In-room robes & slippers during the entire stay.

• Bottle of mezcal and fruit plate in the room

• Complementary mini - bar (daily refill)

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• And more, full details provided at check in.

Junior Suite
506 square feet
  • 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
  • No more than 3 guests in the room
Junior Suite
506 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• Welcome Cocktail.

• In-room robes & slippers during the entire stay.

• Bottle of mezcal and fruit plate in the room

• Complementary mini - bar (daily refill)

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• And more, full details provided at check in.

Suite Royal Level
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Suite Royal Level
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Royal Level inclusions:

  • Private check in and check out in exclusive Royal Level Lounge
  • Personalized concierge services
  • Fruit plate in room upon check in
  • Premium amenities in room
  • Nightly turndown service
  • Exclusive a la carte restaurant for breakfast, lunch and dinner
  • Exclusive pool area and solarium
  • Wifi included and complimentary internet at the Royal Level Lounge.

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• Welcome Cocktail.

• In-room robes & slippers during the entire stay.

• Bottle of mezcal and fruit plate in the room

• Complementary mini - bar (daily refill)

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• And more, full details provided at check in.

Luxury Royal Level
430 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Luxury Royal Level
430 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Royal Level inclusions:

  • Private check in and check out in exclusive Royal Level Lounge
  • Personalized concierge services
  • Fruit plate in room upon check in
  • Premium amenities in room
  • Nightly turndown service
  • Exclusive a la carte restaurant for breakfast, lunch and dinner
  • Exclusive pool area and solarium
  • Wifi included and complimentary internet at the Royal Level Lounge.

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• Welcome Cocktail.

• In-room robes & slippers during the entire stay.

• Bottle of mezcal and fruit plate in the room

• Complementary mini - bar (daily refill)

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• And more, full details provided at check in.

Amenities


Location

Address
Carretera Federal Chetumal, Puerto Juarez Km 282, Puerto Juarez, Mexico
60 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Overall okay location

jennifercorona on May 16, 2024

Hotel can up their food options. Provide more options during day. Evening activities were too late evening.

TripAdvisor users rated this property 4 out of 5

food average, hotel very nice

erl891 on May 16, 2024

we have travel a lot and we are very big about food. food was average buffet wise and stake house. El Pescador was very delicious and pizzeria and pastor tacos really yummy. hacienda restaurant has really bad service we order food and an hour later and no food. very disappointing, we had to leave after an hour of waiting since we were running late to another activity.

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