Occidental at Xcaret Destination
Puerto Juarez 4.0
Overview
The all-inclusive Occidental at Xcaret Destination is located in the heart of Riviera Maya. This resort offers 765 rooms and suites, and features up to 11 restaurants, 11 bars, seven swimming pools, a private cove, spa, Kids Club, mini-golf and more. Royal Level accommodations offer private check-in and check-out, exclusive à-la-carte restaurant and pool area, and more; while the Unlimited Xcaret Xperience provides unlimited access to Xcaret Park during your stay.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
11 a.m.
Rooms
765
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room
• Complementary mini - bar (daily refill)
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Concierge Level inclusions:
- Upgraded amenities in room
- Bathrobe and slippers
- Fruit plate and bottle of champagne in room upon check in.
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room
• Complementary mini - bar (daily refill)
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- No more than 3 guests in the room
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room
• Complementary mini - bar (daily refill)
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Kids Club
Teens Club
- Children ages: 2 to 11
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | Live music |
Bar De Playa La Caleta | Bar, Beach bar | |
Bar La Terraza | Bar | |
Bar La Bodeguita (Teatro) | Bar | |
Bar Hundido | Bar, Swim-up bar | |
Sports Bar | Bar | |
Disco Palenque | Nightclub | Dance floor |
El Lago Bar | Bar, Sports bar | |
Bar Flamencos | Bar | |
Bar Cangrejos | Bar |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Le Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
The Beach Club | Buffet | International | Breakfast, Lunch | |
D'Oriental | À la carte | Asian | Dinner | Dress code, Reservations required |
Sonora Steak House | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
Los Olivos | À la carte | Mediterranean | Dinner | Dress code, Reservations required |
La Piazza | À la carte | International | Dinner, Snacks | |
El Pescador | À la carte | Seafood | Dinner | Dress code, Reservations required |
Paco's Tacos | À la carte | Mexican | Dinner, Snacks | |
La Hacienda | À la carte | Mexican | Dinner | Dress code, Reservations required |
El Lago | Snack bar | International | All day dining, Snacks |
- Rooms: 765
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Meal plan details for non-Premium Level guests
For the specialty restaurants, 1 dinner per 3 nights stay, 2 dinners per 4-5 nights, 3 dinners for 6 nights, 4 dinners for 7 nights, 5 dinners for 8 nights, 7 dinners for 9-10 nights, 8 dinners for 11-12 nights, 9 dinners for 13 nights and 10 dinners for 14 nights.
Unlimited Xcaret Xperience ($)
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room.
• Complementary mini - bar (daily refill).
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.
Pools
- Adults only pools: 1
- Freshwater pools: 5
- Kids pools: 1
Golf
- Mini golf: on site
Water sports
- Dive shop: on site ($)
- Scuba diving available ($)
- Snorkeling available ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site ($)
- Nightly entertainment: on site
- ATM available ($)
- Currency exchange available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry services available ($)
- Medical services available ($)
- Multilingual staff
- Parking
- Tour desk available ($)
- Jewelry store available ($)
- Clothing store/boutique available ($)
Beach
Pool
Lounge
Lobby
Front desk
Royal pool area
Main pool
Second pool
Swim-up bar
Lobby bar
Royal service restaraunt
Gym
Kids club
Wedding
Mayan Welcome
La Hacienda
D'Oriental
Los Olivos
Pool bar
El Pescador
Tennis court
Location
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.0
-
Value 4.0
Nature, beauty. wildlife and a great hotel!
louiseawright (Aylesbury, United Kingdom) on Jan 18, 2025
Just back from a week at this fantastic and beautiful resort. The setting, nature, wildlife, staff and hotel, were fabulous. It’s not shiny and glitzy, and we loved it because of that. Don’t hesitate if you are thinking about it- everything that concerned me from reviews ….were never encountered by us! Food : Reservations for al a cartes, we got all of them easily and at the times we wanted. No queue to book at customer relations. They were all good; of course and some we loved more than others, but I wouldn’t say any were sub par. The buffets were great. Fresh options. Loads of choice. Some dishes of course you’d not go for or may not appeal. If there’s not something there for you, I am perplexed! We were not approached about timeshare or ownership once. The staff at the reception of our building (20) just said hola each time we went to and from our room multiple times each day. They helped us with a key issue and luggage. We didn’t need anything else. Every member of staff at the eateries and bars were just lovely. Some really friendly some more reserved. But all helpful and professional and polite. Check in was seamless and efficient. We were able to get a late check out no problem and no charge. None of us, were Ill! We found it super clean, and none of it ‘run down’. Finally, the nature in this resort, was simply amazing. I had expected to get a glimpse here and there - it’s everywhere all the time. Deer monkeys, iguanas galore. If you can get a quiet spot away from the partygoers, you can sit, relax, and feel a million miles away from your busy lives in stunning surroundings. That’s priceless. We particularly loved the beach buffet for breakfast and lunch, for the setting, and the sky at sunrise and sunset by the coast and ruins. Had a super trip to Chitchen Itza and Ik kil (standard I know, but ticking the obvious boxes this time) and also Xcaret is really worthwhile next door. Although you’ll see more wildlife, by your rooms! Enjoy. We loved it.
Enjoyable
sylfer81 on Jan 18, 2025
Enjoyable, awesome resort location best part, but no longer including Xcaret park. Now have to make reservations for the restaurants with only four reservations included for a whole week stay.
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