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Overview
Tucked within an ecological and historical preserve, the Riviera Maya All-Inclusive resort Occidental at Xcaret Destination captivates guests with spectacular grounds, a pristine coastline and unparalleled service and amenities. This Riviera Maya resort is located adjacent to the eco-archeological Xcaret Park in the heart of Riviera Maya, 45 minutes from Cancún and 10 minutes from Playa del Carmen, this resort boasts winding river channels, free-form pools and variety of gastronomic options.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
765
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room
• Complementary mini - bar (daily refill)
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
Concierge Level inclusions:
- Upgraded amenities in room
- Bathrobe and slippers
- Fruit plate and bottle of champagne in room upon check in.
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room
• Complementary mini - bar (daily refill)
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- No more than 3 guests in the room
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room
• Complementary mini - bar (daily refill)
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
Royal Level inclusions:
- Private check in and check out in exclusive Royal Level Lounge
- Personalized concierge services
- Fruit plate in room upon check in
- Premium amenities in room
- Nightly turndown service
- Exclusive a la carte restaurant for breakfast, lunch and dinner
- Exclusive pool area and solarium
- Wifi included and complimentary internet at the Royal Level Lounge.
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room
• Complementary mini - bar (daily refill)
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Kids Club
Teens Club
- Children ages: 2 to 12
| Type | Amenities | |
|---|---|---|
| Lobby Bar | Bar, Lobby bar | Live music |
| Bar Terraza | Bar | |
| Bar Hundido | Bar, Swim-up bar | |
| Beach club Bar | Bar, Beach bar | |
| Bar La Bodeguita | Bar, Pool bar | |
| Bar El Lago | Bar, Sports bar | |
| Disco Palenque | Nightclub | Dance floor |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Le Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
| Club de Playa | Buffet | International | Dinner | |
| D'Oriental | À la carte | Asian | Dinner | Dress code |
| Sonora grill | À la carte | Grill/steak house | Dinner | Reservations required |
| Los Olivos | À la carte | Mediterranean | Dinner | Dress code, Reservations required |
| La Piazza | À la carte | International | Dinner, Snacks | |
| El Pescador | À la carte | Seafood | Dinner | Dress code, Reservations required |
| Paco's Tacos | À la carte | Mexican | Dinner, Snacks | |
| La Hacienda | À la carte | Mexican | Dinner | Dress code, Reservations required |
| El Lago | Snack bar | International | All day dining, Snacks |
- Rooms: 765
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Unlimited Xcaret Xperience ($)
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• Welcome Cocktail.
• In-room robes & slippers during the entire stay.
• Bottle of mezcal and fruit plate in the room.
• Complementary mini - bar (daily refill).
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• And more, full details provided at check in.
Pools
- Activity pools: 1
- Jetted pools: 10
- Outdoor pools: 4
Golf
- Mini golf: on site
- Putting green: on site
Water sports
- Dive shop: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- ATM available ($)
- Business centre available ($)
- Currency exchange available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry services available ($)
- Medical services available ($)
- Multilingual staff
- Parking
- Tour desk available ($)
- Jewelry store available ($)
- Clothing store/boutique available ($)
Beach
Pool
Lounge
Lobby
Front desk
Royal pool area
Main pool
Second pool
Swim-up bar
Lobby bar
Royal service restaraunt
Gym
Kids club
Wedding
River show
La Hacienda
D'Oriental
Los Olivos
Pool bar
El Pescador
Tennis court
Location
Reviews
Good but lots of run-arounds
jdiste289748 on Jan 26, 2023
I may not be used to a foreign country but it seemed like everything had issues. The resort was beautiful. Also, there are two dolphin things so don't let them tell you you need to go into the xcaret park to do it. There is an entrance to a different one located by the beach club. The good: 1. Historical ruins 2. Cute animals everywhere 3. Safe place 4. Friendly staff 5. Beautiful seafront Bad: 1. Food 2. Disorganized 3. People trying to sell you stuff everywhere 4. No real beach. No ocean Access. (Sharp volcanic rock)
Ridiculous Al a carte queue at 7 am to book for this evening !!!! Crazy ststem
alan a on Jan 26, 2023
Same every day !!! System needs changing. You have to get up before sunrise to book an a la carte !! Buffet is very poor, so unless you can book an a la carte you are stuck with it. If this hotel git a new catering manager to totally overhaul the food management and upgrade the all meals , presentation etc.. then this hotel could be somewhere super special . As it is, sadly we will not return because of the food! We have stayed in mexico many times at other hitels and food has always been excellent, but sadly thus is the worst we have ever had. If you love nature come here , but if you're a foodie then def don't!! Very sad to post this, but Sally it has tarred a lovely vacation
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