All inclusive

Occidental at Xcaret Destination

Puerto Juarez 4.0

Overview

The all-inclusive Occidental at Xcaret Destination is located in the heart of Riviera Maya. This resort offers 765 rooms and suites, and features up to 11 restaurants, 11 bars, seven swimming pools, a private cove, spa, Kids Club, mini-golf and more. Royal Level accommodations offer private check-in and check-out, exclusive à-la-carte restaurant and pool area, and more; while the Unlimited Xcaret Xperience provides unlimited access to Xcaret Park during your stay.

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

11 a.m.

Rooms

765

Rooms

Deluxe Room
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Room
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• Welcome Cocktail.

• In-room robes & slippers during the entire stay.

• Bottle of mezcal and fruit plate in the room

• Complementary mini - bar (daily refill)

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• And more, full details provided at check in.

Deluxe Concierge
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Concierge
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Concierge Level inclusions:

  • Upgraded amenities in room
  • Bathrobe and slippers
  • Fruit plate and bottle of champagne in room upon check in.

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• Welcome Cocktail.

• In-room robes & slippers during the entire stay.

• Bottle of mezcal and fruit plate in the room

• Complementary mini - bar (daily refill)

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• And more, full details provided at check in.

Junior Suite
506 square feet
  • 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
  • No more than 3 guests in the room
Junior Suite
506 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• Welcome Cocktail.

• In-room robes & slippers during the entire stay.

• Bottle of mezcal and fruit plate in the room

• Complementary mini - bar (daily refill)

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• And more, full details provided at check in.

Amenities


Location

Address
Carretera Federal Chetumal, Puerto Juarez Km 282, Puerto Juarez, Mexico
60 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Nature, beauty. wildlife and a great hotel!

louiseawright (Aylesbury, United Kingdom) on Jan 18, 2025

Just back from a week at this fantastic and beautiful resort. The setting, nature, wildlife, staff and hotel, were fabulous. It’s not shiny and glitzy, and we loved it because of that. Don’t hesitate if you are thinking about it- everything that concerned me from reviews ….were never encountered by us! Food : Reservations for al a cartes, we got all of them easily and at the times we wanted. No queue to book at customer relations. They were all good; of course and some we loved more than others, but I wouldn’t say any were sub par. The buffets were great. Fresh options. Loads of choice. Some dishes of course you’d not go for or may not appeal. If there’s not something there for you, I am perplexed! We were not approached about timeshare or ownership once. The staff at the reception of our building (20) just said hola each time we went to and from our room multiple times each day. They helped us with a key issue and luggage. We didn’t need anything else. Every member of staff at the eateries and bars were just lovely. Some really friendly some more reserved. But all helpful and professional and polite. Check in was seamless and efficient. We were able to get a late check out no problem and no charge. None of us, were Ill! We found it super clean, and none of it ‘run down’. Finally, the nature in this resort, was simply amazing. I had expected to get a glimpse here and there - it’s everywhere all the time. Deer monkeys, iguanas galore. If you can get a quiet spot away from the partygoers, you can sit, relax, and feel a million miles away from your busy lives in stunning surroundings. That’s priceless. We particularly loved the beach buffet for breakfast and lunch, for the setting, and the sky at sunrise and sunset by the coast and ruins. Had a super trip to Chitchen Itza and Ik kil (standard I know, but ticking the obvious boxes this time) and also Xcaret is really worthwhile next door. Although you’ll see more wildlife, by your rooms! Enjoy. We loved it.

TripAdvisor users rated this property 3 out of 5

Enjoyable

sylfer81 on Jan 18, 2025

Enjoyable, awesome resort location best part, but no longer including Xcaret park. Now have to make reservations for the restaurants with only four reservations included for a whole week stay.

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