All inclusive

Occidental at Xcaret Destination

Riviera Maya 4.0

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Overview

Tucked within an ecological and historical preserve, the Riviera Maya All-Inclusive resort Occidental at Xcaret Destination captivates guests with spectacular grounds, a pristine coastline and unparalleled service and amenities. This Riviera Maya resort is located adjacent to the eco-archeological Xcaret Park in the heart of Riviera Maya, 45 minutes from Cancún and 10 minutes from Playa del Carmen, this resort boasts winding river channels, free-form pools and variety of gastronomic options. 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

765

Rooms

Deluxe Room
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Room
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Deluxe Concierge
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Concierge
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

Concierge Level inclusions:

  • Upgraded amenities in room
  • Bathrobe and slippers
  • Fruit plate and bottle of champagne in room upon check in.

Deluxe Unlimited Xcaret Experience
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Unlimited Xcaret Experience
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

UNLIMITED XCARET XPERIENCE
Exclusive benefits include:

• VIP hotel check-in with Mayan Welcome.
• In-room robes and slippers during the whole stay.
• Bottle of tequila and fruit plate in the room.
• Complimentary mini-bar (daily refill).
• All day unlimited access and multi-entrance to Xcaret park during the whole stay.
• 10% off souvenirs shopping stores at Xcaret Park (Restrictions might apply).
• 30% off 80-minute “WAYAK” Special Mayan Massage (Not combinable with other promotions).
• $420 USD in additional resort coupons to be used towards tours and activities at the Xcaret and Xel-ha Park (Restrictions apply. See hotel for further details).


Junior Suite
506 square feet
  • 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
  • No more than 3 guests in the room
Junior Suite
506 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Suite Royal Level
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Suite Royal Level
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

Royal Level inclusions:

  • Private check in and check out in exclusive Royal Level Lounge
  • Personalized concierge services
  • Fruit plate in room upon check in
  • Premium amenities in room
  • Nightly turndown service
  • Exclusive a la carte restaurant for breakfast, lunch and dinner
  • Exclusive pool area and solarium
  • Wifi included and complimentary internet at the Royal Level Lounge.

Luxury Royal Level
430 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Luxury Royal Level
430 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

Royal Level inclusions:

  • Private check in and check out in exclusive Royal Level Lounge
  • Personalized concierge services
  • Fruit plate in room upon check in
  • Premium amenities in room
  • Nightly turndown service
  • Exclusive a la carte restaurant for breakfast, lunch and dinner
  • Exclusive pool area and solarium
  • Wifi included and complimentary internet at the Royal Level Lounge.

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)

Kids Club

Age range: 4 to 12

Teens Club

Age range: 12 to 18
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
Type Amenities
Lobby Bar Bar, Lobby bar Live music
Bar Terraza Bar
Bar Hundido Bar, Swim-up bar
Beach club Bar Bar, Beach bar
Bar La Bodeguita Bar, Pool bar
Bar El Lago Bar, Sports bar
Disco Palenque Nightclub Dance floor
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Le Buffet Buffet International Breakfast, Dinner, Lunch
Club de Playa Buffet International Dinner
D'Oriental À la carte Asian Dinner Dress code
Sonora grill À la carte Grill/steak house Dinner Reservations required
Los Olivos À la carte Mediterranean Dinner Dress code, Reservations required
La Piazza À la carte International Dinner, Snacks
El Pescador À la carte Seafood Dinner Dress code, Reservations required
Paco's Tacos À la carte Mexican Dinner, Snacks
La Hacienda À la carte Mexican Dinner Dress code, Reservations required
El Lago Snack bar International All day dining, Snacks
  • Rooms: 765
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
Carretera Federal Chetumal
Puerto Juarez Km 381
Puerto Juarez, Mexico
+52 (984) 871 5400
60 km from CUN
  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Activity pools: 1
  • Jetted pools: 10
  • Outdoor pools: 4

Golf

  • Mini golf: on site
  • Putting green: on site

Water sports

  • Dive shop: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site ($)

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Arts and crafts: on site ($)
  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • ATM available ($)
  • Business centre available ($)
  • Currency exchange available ($)
  • Giftshop available ($)
  • Grocery items available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Multilingual staff
  • Parking
  • Tour desk available ($)
  • Jewelry store available ($)
  • Clothing store/boutique available ($)

Location

Address
Carretera Federal Chetumal, Puerto Juarez Km 381, Puerto Juarez, Mexico
60 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Occidental at Xcaret Destination - Beach Club

133lizettes on Jul 02, 2022

Stayed here for a week and it was beyond amazing! Location was paradise and all staff was amazing always so nice and attentive. Gerardo Martinez and Luis were the best waiters at the Beach Club for breakfast and lunch. Always so attentive to what we needed and always had great conversations with them! Highly recommend them! Overall being here was the best and hope to come back soon!

TripAdvisor users rated this property 5 out of 5

Beach club at Occidental Xcaret

S8533LAjasmines on Jul 02, 2022

The beach club was the best. They had the best service especially Luis and Gerardo. They were on top of everything making sure our needs were met. The chef at breakfast making eggs was such a hardworking team member as well as the chef during lunch. Definitely will come back and ask for Luis and Gerardo again. Had such an amazing time here. 100% recommend for anyone who is looking for a place to stay at Xcaret.

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