Overview
Located in the heart of downtown San Francisco, this stylish and sophisticated hotel offers easy access to Nob Hill, Chinatown and fantastic shopping, dining and entertainment opportunities at Union Square. Enjoy close proximity to local attractions and easy access to public transportation such as MUNI, BART and the famous Cable Cars at this central San Francisco hotel.
Resort fees include
- Premium Guest internet access
- Daily $35 Food and Beverage credit for use in all houtel outlets
- 2-hour e-bike rental for up to 2 guests
Check in
3:00 p.m.
Check out
11:00 a.m.
Rooms
1919
Inclusions
Rooms
- 2 double beds
- City view or Resort view
- No more than 4 guests in the room
- 2 double beds
- City view or Resort view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Mini fridge (on request, $)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 queen beds, or 2 double beds
- City view or Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds, or 2 double beds
- City view or Resort view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Mini fridge (on request, $)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
Amenities
Pool
Entrance
Exterior
Lobby bar
Location
Reviews
TripAdvisor Traveler Rating
Guest service
Sai Lin A on Dec 13, 2025
As event guests, we did not have access to the elevators, which resulted in us waiting at the front desk for almost 40 minutes just to get our turn. That experience was frustrating and poorly managed. Despite these issues, I would still rate the overall experience 3 stars. However, I was especially disappointed by the interaction with the parking gate attendant at 12:25 AM. When I asked a simple question regarding the parking charge, he was unprofessional, dismissive, and disrespectful, making me feel talked down to rather than assisted. I believe guests should be treated with basic courtesy, especially when issues arise due to event timing and access limitations. I did not stay at the hotel. I was only a guest attending an event and parked using event parking, which we already paid for. However, after the event, we were charged again for an additional hour, even though the event itself did not end until 12:15 AM, and we returned to the parking lot at 12:25 AM. Because of this 10-minute delay caused by the event running late we were required to pay the same parking fee a second time, which feels unreasonable since we had already paid for event parking. I’m requesting a review or adjustment of this charge, as the extra fee resulted from the event schedule, not from extended or overnight parking.
Vacation with dughter
Manuel D on Dec 01, 2025
Excellent service from the moment you enter the hotel, the person by door, front desk,housekeeping, you should be proud, definitely a unique group of people, thank you very much. very helpful. I went to a Francisco for a concert from San Diego with my daughter and the housekeeper on floor 37 was very nice to us. I will definitely go back and recommend this hotel. Thank you
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