Overview
Located in the heart of downtown San Francisco, this stylish and sophisticated hotel offers easy access to Nob Hill, Chinatown and fantastic shopping, dining and entertainment opportunities at Union Square. Enjoy close proximity to local attractions and easy access to public transportation such as MUNI, BART and the famous Cable Cars at this central San Francisco hotel.
Resort fees include
- Premium Guest internet access
- Daily $35 Food and Beverage credit for use in all houtel outlets
- 2-hour e-bike rental for up to 2 guests
Check in
3:00 p.m.
Check out
11:00 a.m.
Rooms
1919
Inclusions
Rooms
- 2 double beds
- City view or Resort view
- No more than 4 guests in the room
- 2 double beds
- City view or Resort view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Mini fridge (on request, $)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 queen beds, or 2 double beds
- City view or Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds, or 2 double beds
- City view or Resort view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Mini fridge (on request, $)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
Amenities
Pool
Entrance
Exterior
Lobby bar
Location
Reviews
TripAdvisor Traveler Rating
Work conference
Iris N on Apr 21, 2025
I was there recently for a work conference and was forced to stay at this hotel for that reason, and I hope to never again have to stay there. The "artwork" on the walls is the first thing that hits you--ours looked like someone had painted a scene from a construction site that had recently suffered a drive-by shooting (literally looked like bulletholes on some type of ugly camo looking background). It was plain ugly and weird. The shower also smelled like either fish or gas or some weird smell we couldn't quite figure out, but it definitely stunk. The room (although the staff insisted it was the deluxe king room) was super cramped and the bed did not look like a king to me...when we called to ask about it, they said that's all they had and it was the best room they had. Also...the breakfast buffet (which did not have anything super great...cost me $60--highway robbery!
A Masterclass in Elite Treatment
bornthatway_traveler (Bloomington, Indiana) on Apr 20, 2025
- Location: Near Powell St Station, the southern terminus for cable car rides, and the office and commercial buildings on Market St. Far from touristy areas up north, but you can hail rideshare or taxis for that. San Fran isn’t the safest city in the world, but I never felt outright unsafe around the hotel. - Atmosphere: Communal-feeling, stately, and polished. The property has certainly been around for a while, but the grand lobby and common areas/hallways didn’t feel neglected. There are three different towers or sections of the property to stay in, labeled one; two; and three, and different elevators go to each. - Service: Larysa at the front desk at check-in delivered a real masterclass in how to serve guests, especially those with Hilton status. She was generous enough, seeing as I was coming in late at night from a transpacific flight and slated to check out the next day, to waive the destination fee—wow! She let me extend my checkout a bit in the afternoon and was very thorough in explaining the hotel’s layout and amenities. More than anything, she was so friendly and hospitable. THANK YOU Larysa! - Room: I’d recommend a refurbishment soon, but I felt my space was clean and functional for my brief stay. The only glitch in cleanliness was in the form of a tiny, orange crumb on the bathroom floor from some type of leftover food, but stuff like that is not critical. I requested a room facing the outdoor pool/courtyard due to concerns with city noise, and soundproofing exceeded my expectations (didn’t even hear any people chatting). With a prospective renovation in mind, I hope the hotel can install smart lighting/room control technology (as San Francisco is an Asian-oriented city where room tech is generally prevalent), as well as bidets (at least in higher-category rooms) for the same reason. Other than that, I enjoyed my time in the room. NOTE: I do recall seeing a tablet inside my room that may have featured some room tech…so investigate that when you stay here, and perhaps you’ll be pleasantly surprised! - Amenities: Your typical full-service Hilton perks, all in play here. There’s a cool rooftop bar open evenings with wrap-around city views, which I didn’t patron on my stay. Note that breakfast in the lobby restaurant is almost 60 USD per person, and since we’re in America, elites only get an $18 credit—I highly recommend patroning the grab-and-go cafe for any morning meal needs instead. Also about food—I wish the hotel would place their food delivery order counter (e.g. DoorDash, GrubHub bags) in a more discreet location rather than in the middle of the entryway area. It is convenient for delivery drivers, but what’s to prevent a rogue individual from tampering with or stealing bags/containers meant for someone else? It took a bit for me to physically find the counter after I ordered DoorDash, but those thoughts hit me when I eventually found it. - Value: Even with a destination fee (which, again, I was fortunate enough to have waived), I can’t complain about prices at this downtown Hilton. They’re generally quite reasonable. Plus the incidentals deposit is low and is refunded quickly. The Hilton is an excellent value for families, business travelers, conference-goers, and practically anyone seeking comfortable urban lodging.
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