Active Advisories
The Bay Gardens Beach resort will be undergoing a substantial expansion project set to begin mid-December 2023. This project is expected to last approximately 18 months.
While some noise may be heard, all efforts will be made to minimize guest impact during this time. Main construction will occur between 10:00 AM and 4:00 PM daily.
To ensure guests safety, the construction site will be hoarded off however this may be visible from the garden view room block.
Please note the following enhancements and interim arrangements:
1. Modern Accommodations: The expansion includes 9 new modern 3-bedroom villas.
2. Dining Experience: While the new restaurant is being built, the Sea Grapes Restaurant will be temporarily relocated to a new location behind the 700 room block.
3. Reinvigorated Spa: While the new spa is being built, the current spa will be temporarily relocated to a serene setting upstairs from the lobby.
The services, including dining, spa treatments, and recreational activities, will continue to be available without interruption.
Overview
Luxury awaits on the famous Reduit Beach at the new Bay Gardens Beach Resort and Spa in Rodney Bay Village - the island's nightlife and entertainment capital.
Full access to Bay Gardens Hotel, Bay Garden Inn and Bay Garden Marina Haven amenities which is accessible via a complimentary shuttle bus.
Guests will receive unlimited passes to Splash Island Water Park; the largest floating waterpark in the Eastern Caribbean.
Other fees include
- Saint Lucia Accommodation Fee
- $6.00 USD per adult/per night (includes taxes) and $3.00 USD per teen (12-17)/per night
Check in
4 p.m.
Check out
11 a.m.
Rooms
78
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 2 queen beds, or 1 king bed
- Garden view
- No more than 4 guests in the room
- 2 queen beds, or 1 king bed
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Mini fridge
- Smoke-free
- Balcony/patio
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Microwave (available on request)
- Patio or terrace
- 2 queen beds, or 1 king bed
- Pool view
- No more than 4 guests in the room
- 2 queen beds, or 1 king bed
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Mini fridge
- Smoke-free
- Balcony/patio
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Microwave (available on request)
- Patio or terrace
Amenities
Exterior
Seagrapes beach bar
Splash water park overhead view
Lobby seating area
Beach front suites
Pool
Beach and waterpark view
La Mer Spa
Hot tub
Splash water park
Splash drone crowd
Lobby area
Splash water park aerial view
Beach
Resort aerial view
Seagrapes restaurant
Playground
Breakfast
Front entrance
Spa massage
Lagoon pool
Splash drone crowd aerial view
Watersports
Aerial View
Wedding
Location
Reviews
Great value! Beautiful, peaceful resort
jennhavi (Venice, Florida) on Apr 22, 2024
Booked through Resort for a day while on a Celebrity cruise. Second visit. Wonderful buffet style lunch, drinks very good, 4 each included. Massages are very nice. Love the inclusive price for cruisers. Would love regular mini buses rather than vans for transportation,
Horrible customer service
Paradise17018758266 on Apr 18, 2024
I am giving them a one star which I believe is too many. Absolutely no customer service. We had a reservation with them for one night in March, we were on a horse back riding tour where my son was thrown off a horse and we were taken to a emergency care clinic and then spent the day at St. Judd's hospital. They did x-rays of my 7 year olds skull but couldn't do a MRI as St. Lucia doesn't have a MRI and a CT is not good to do on the brain of a child. We were sent home to Canada so we could get the proper care he needed due to his head injury. I called the hospital the day after the incident as I was dealing with hospitals and insurance companies to get us home the day of the incident but we were within the 24hrs of cancellation. I explained the situation and I was told if I sent them the documents from the hospital they would reimburse me for our hotel stay. I sent them the documents that day. A few days later they told me that they would not reimburse but they could issue a credit for when we return. I explained that we had left the island and had no idea if or when we would ever return to St. Lucia. They then told me I need a medical certificate to get my refund. I believe that after providing multiple documents as they asked and always getting a response days later that I need to provide a new document we will never receive the refund. I understand we were 23hrs away from check in however given the circumstance and that I could provide proof of the situation they would be willing to help. Still haven't seen a credit which is no good as I will never return to St. Lucia or a refund, I am taking it as a loss.
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