TripAdvisor Traveler Rating

This was my worst vacation in Cuba, and I have been many times. The resort has certainly gone downhill. This was the comments from other repeat guests also. The food was terrible, even worse than regular Cuban food. No butter for 2 weeks. We were there for 2 weeks. I am not a picky eater. There was fish at 3 meals a day. For lunch and supper, for 14 days, the meat was little pieces of pork. Some days they had chicken kabobs with 4 bites of chicken. Vegetables were basically cabbage, carrots and squash/pumpkin. 5 different kinds of rice at all meals. You get my drift about the food. There was constantly construction and jack hammers going all day. The rooms are very outdated and need lots of repairs. For example, the bathtub was right down to the metal in places. I could go on but I will give the positive. The staff are amazing and will do what they can to help you out. Pools and grounds were very well kept. It's too bad as this used to be a good resort. We will definitely not return, which also other repeat guests said.

First let me say the staff are amazing. The pools are beautiful and clean. The grounds are lovely. We were initially on the second floor, there were four of us. The stairs were falling apart and the railings were not secure. There was absolutely no lighting in the area of our rooms. We went to reception and asked to be moved. Our two friends were moved that day and we were moved to the first floor the following day. The mosquitos in the rooms were unbearable. I had a large can of raid with me but I couldn't keep up with the amount of mosquitos each day. There were omlettes every morning and pasta every evening. Other than that the food for us was terrible. It was my first and last visit to Cuba.

Was our first visit to thia reaort and were pleasantly surprised.. We were not expecting how friendly and lovely everyone was...the food was great , the beach is gorgeous... and everyone helped celebrate a specil birthdy and they made it fantastic..thankyou so much

When we got there they tried to put us in a moldy out building that was built in 50s. They moved us to another room full of flies. Towels look dirty. No alcohol choices. Rum beer that’s it!!!!The reviews on here are all fake planted reviews there is no way that people give this place a 5 out of 5. There is mold everywhere things are falling apart. Buffet was meager at best with again flies everywhere!! Ala cartes not good. Very little entertainment if any we were there for a week only one show. The only thing good about this hotel is the beach!! Spend more money and go elsewhere!!

Our 16th time at our Cuban Home the Barolovento. All of the staff at the resort have become family for us and they take such good care of us we'll keep coming back again and again (A special shout out to Lia). It was nice to see the ongoing maintenance and work that's being done to the resort including now having hot water in the rooms all the time. The beach at the resort is the best in the world, yes we're a little biased. We always were treated to delicious meals in the buffet and ala cart restaurants including delicious pastas. We always enjoy our time at the lobby bar in our spot, playing DJ and interacting with the amazing bartenders including Joel, Yusset, Josehp, Eudy, Margarita, Ernesto and Henry to name just a few. Again all of the staff at the resort look after everyone with tender loving care and they are doing the best they can to make everyone's stay as comfortable and entertaining as possible including Canada Day and Loyal Customer events, both are amazing. We love you all and see you again in November.