Active Advisories
The dome of the lobby outside is currently in the process of being remodeled, with a tentative completion date of Nov 30, 2025. All efforts will be made to minimize any impact to guests during this time.
Overview
The Krystal Cancun is the best option for you to have the time of your life during your holidays with your family, friends and loved ones. Conveniently located in the prime area of Punta Cancun next door to Party Centre Plaza. We are the heart of activities and entertainment, within walking distance to the most popular shopping malls and Coco Bongo.
Check in
3 p.m.
Check out
12 p.m.
Rooms
502
Inclusions
- Daily activities
- Round-trip airport transfers
- A Government of Quintana Roo environmental tax.
- All taxes
Rooms
- 2 double beds
- Boulevard view
- No more than 4 guests in the room
- 2 double beds
- Boulevard view
- Main tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- No Balcony
- A/C
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar ($)
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Main tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Units are individually decorated and may vary by unit
- A/C
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar ($)
- Room service ($)
- Safe
- TV
Amenities
Beach
Beach Chairs
Bali Beds
Lobby
Lobby
Aquamarina Restaurant
Las Velas Restaurant
Mortero Restaurant
Mortero Restaurant
Mediterraneo Restaurant
La Cascada Bar
Velas Pool Bar
Near Night Entertainment Area
Location
Reviews
TripAdvisor Traveler Rating
3stars not 4
jaiwona (Warsaw, Poland) on Dec 05, 2025
Hotel require refurbishing old AC Lifts not available for 24 h only for staff. in Europe 3 stars not more. Alcohol available but not water in the room
Great service from Julio
Colby J on Dec 04, 2025
Julio was very helpful, he helped us with our bags into the resort and out of the resort. Knew what he was doing, and very friendly.
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