All inclusive

Krystal Cancun

Cancun 3.0

Overview

The Krystal Cancun is the best option for you to have the time of your life during your holidays with your family, friends and loved ones. Conveniently located in the prime area of Punta Cancun next door to Party Centre Plaza.  We are the heart of activities and entertainment, within walking distance to the most popular shopping malls and Coco Bongo.    

Check in

3 p.m.

Check out

12 p.m.

Rooms

502

Rooms

Standard Room
344 square feet
  • 2 double beds
  • Boulevard view
  • No more than 4 guests in the room
Standard Room
344 square feet
Featured amenities
Included in all rooms
  • A/C
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar ($)
  • Room service ($)
  • Safe
  • TV

Deluxe Ocean View
344 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Deluxe Ocean View
344 square feet
Featured amenities
Included in all rooms
  • A/C
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar ($)
  • Room service ($)
  • Safe
  • TV

Amenities


Location

Address
Paseo Kukulcan KM 09 , Lote 9 y 9a , Zona Hotelera , Cancun, Quintana Roo, 77500, Mexico

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

A great resort.

Steve G (Herndon, Virginia) on Nov 22, 2024

I have stayed at this resort several times now and have always had a great time. The staff is always friendly and helpful. There are always updates being made to the resort that improve both the look and function. For instance, you now use your wrist band to open your room or to get towels. Before, you had a separate key. The food is always good with multiple choices. I like the poolside restaurant which has great fish tacos.

TripAdvisor users rated this property 1 out of 5

ESCAPE By Krystal Cancun - Big Scam

sunaina s on Nov 13, 2024

Beware of Crystal Cancun Membership/Timeshare Program – Major Scam Alert! We lost around $2,800, and now they’ve stopped responding to our inquiries. Here’s our experience with Crystal Cancun's Escape program: In February 2024, during our trip to Cancun, Mexico, we attended a presentation by Escape by Crystal. They pitched a $4,000 package promising us 7 free nights every year for 10 years, plus a 25% discount on other stays at any Crystal Cancun hotel. Several representatives, including the program head, confirmed these details, and we paid a $2,200 deposit with the remaining balance set up on a one-year installment plan. After returning to the U.S., we reached out to them, only to be told that our membership only included a 25% hotel discount—no 7 free nights. They denied ever offering the free night benefit. This is a total scam! Not only is their membership fake, but when we tried to cancel, they wanted to charge us a $900 penalty. Please do not sign up for any Escape by Crystal Cancun membership or timeshare. It's a scam, and you won’t get your money back.

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