Hotel

Krystal Grand Cancun

Cancun 4.0

Overview

Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

400

Rooms

Standard
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Standard
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Standard Partial Ocean View
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Standard Partial Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Superior Ocean Front
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Superior Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Deluxe Ocean Front with Balcony
947 square feet
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Deluxe Ocean Front with Balcony
947 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Altitude Suite
  • 1 king bed, or 2 double beds
  • Resort view
  • No more than 4 guests in the room
Altitude Suite
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

All Altitude suites offer preferred status, upgraded amenities and services such as:

• Personalized check-in and check-out at the Private Club Lounge

• Daily continental breakfast service, fine liquors served in the lounge.

•  Free of charge Room service.

• Onsite exclusive preferred Club Bar

• Upgraded mini-bar service and bathroom amenities.

• In-room Espresso coffee machine

• Full HD 50” flat screen

• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)

• Pillow menu

Altitude Suite Oceanfront
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Altitude Suite Oceanfront
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

All Altitude suites offer preferred status, upgraded amenities and services such as:

• Personalized check-in and check-out at the Private Club Lounge

• Daily continental breakfast service, fine liquors served in the lounge.

• Free of charge Room service.

• Onsite exclusive preferred Club Bar

• Upgraded mini-bar service and bathroom amenities.

• In-room Espresso coffee machine

• Full HD 50” flat screen

• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)

• Pillow menu

Altitude Corner Suite Ocean Front
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Altitude Corner Suite Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

All Altitude suites offer preferred status, upgraded amenities and services such as:

• Personalized check-in and check-out at the Private Club Lounge

• Daily continental breakfast service, fine liquors served in the lounge.

• Free of charge Room service.

• Onsite exclusive preferred Club Bar

• Upgraded mini-bar service and bathroom amenities.

• In-room Espresso coffee machine

• Full HD 50” flat screen

• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)

• Pillow menu

Amenities


Location

Address
Blvd. Kukulcan km 8.5 Zona Hotelera,, Cancun, Quintana Roo, 77500, Mexico

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.3
  • Location 4.7
  • Rooms 4.0
  • Service 4.1
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Great beach, great entertainment, amazing stay!!

Nicole M on Jun 07, 2025

The Krystal Grand is an amazing resort with amazing friendly staff. I was their for a girls trip but I also was able to enjoy the yoga classes taught by Brandi Josjer this week. Alejandro was amazing in helping and being apart of the yoga classes and was so fun! They offer different entertainment in the afternoons and evening that bring you closer to the Mexican culture, as well! The beach is perfect because they have a well built wall to block large waves which makes the beach and water time VERY enjoyable and kid/family friendly. Traveling by taxi is easy and convenient (and quick) through the hotel, along with safe wandering on the streets for great entertainment and amazing food and souvenir shopping. The Krystal Grand is a great place for everyone of all ages can truly enjoy the Cancun community.

TripAdvisor users rated this property 5 out of 5

Great views, amazing staff!

Brandi J on Jun 07, 2025

The staff was amazing and so were the views. I absolutely enjoyed our stay. It was quite hot. I would recommend packing light clothing! The entertainment team works very hard and puts on a great show. There is always something to do for everyone!

See More

Vacation Offers

  • Kids stay, play and eat free at select all-inclusive resorts in Mexico and the Caribbean.

    Cancun, Ixtapa, Puerto Vallarta, Los Cabos, Riviera Maya, Tulum, Mazatlan, Punta Cana, Montego Bay, Ocho Rios - Runaway Bay, Aruba, St. Martin – St. Maarten

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