Overview
Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
400
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Resort view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
All Altitude suites offer preferred status, upgraded amenities and services such as:
• Personalized check-in and check-out at the Private Club Lounge
• Daily continental breakfast service, fine liquors served in the lounge.
• Free of charge Room service.
• Onsite exclusive preferred Club Bar
• Upgraded mini-bar service and bathroom amenities.
• In-room Espresso coffee machine
• Full HD 50” flat screen
• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
• Pillow menu
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
All Altitude suites offer preferred status, upgraded amenities and services such as:
• Personalized check-in and check-out at the Private Club Lounge
• Daily continental breakfast service, fine liquors served in the lounge.
• Free of charge Room service.
• Onsite exclusive preferred Club Bar
• Upgraded mini-bar service and bathroom amenities.
• In-room Espresso coffee machine
• Full HD 50” flat screen
• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
• Pillow menu
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
All Altitude suites offer preferred status, upgraded amenities and services such as:
• Personalized check-in and check-out at the Private Club Lounge
• Daily continental breakfast service, fine liquors served in the lounge.
• Free of charge Room service.
• Onsite exclusive preferred Club Bar
• Upgraded mini-bar service and bathroom amenities.
• In-room Espresso coffee machine
• Full HD 50” flat screen
• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
• Pillow menu
Amenities
Aerial
Aerial at night
Beach
Pool
Pool
Pool
Pool
Pool Bar
Lobby Bar
Bar Lounge Terrace
Take a bite
Restaurant
Restaurant
Risotto Restaurant
O Restaurant
The Grill
Fitness Centre
Kamp Krystal
Kamp Krystal
Tranquility Spa
Weddings
Location
Reviews
TripAdvisor Traveler Rating
Nice Beach.
428randa on Dec 06, 2025
Location really good, the beach is calm in that section of the ocean, staff were good, entertainment team is awesome, they keep you entertained, hotel is clean, outdated but clean, food menu is limited, hard liquor is limited, but you are in the hotel zone so you can go outside and get you something else if you want too, (spend extra money of course) my housekeeper very professional, Rocio the receptionist was really good. But for the price that I paid with TRIVAGO DEALS, and few hiccups that I had in the hotel, is something that I considered not coming back.
Kid focused resort, not for couples
cohibassmoker (Shelbyville, Indiana) on Dec 05, 2025
Beautiful beach but very public. This beach is a hangout for locals. Way too much trash and umbrellas blocking the view. Food is very typical of all AI resorts. The buffet has a very limited selection. The resort is focused on kids. The kid pool is also the only pool with a bar. The adult pool is smallest on resort with only 18 lounge chairs. Entertainment was outside, loud and late. Service was adequate at best. This was definitely a miss for us as we come to cancun to relax not listen to yelling kids or cartoon music. Main bar was closed for 3 days to decorate.
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