Hotel

Krystal Grand Cancun

Cancun 4.0

Overview

Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

400

Rooms

Standard
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Standard
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Standard Partial Ocean View
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Standard Partial Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Superior Ocean Front
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Superior Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Deluxe Ocean Front with Balcony
947 square feet
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Deluxe Ocean Front with Balcony
947 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Altitude Suite
  • 1 king bed, or 2 double beds
  • Resort view
  • No more than 4 guests in the room
Altitude Suite
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

All Altitude suites offer preferred status, upgraded amenities and services such as:

• Personalized check-in and check-out at the Private Club Lounge

• Daily continental breakfast service, fine liquors served in the lounge.

•  Free of charge Room service.

• Onsite exclusive preferred Club Bar

• Upgraded mini-bar service and bathroom amenities.

• In-room Espresso coffee machine

• Full HD 50” flat screen

• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)

• Pillow menu

Altitude Suite Oceanfront
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Altitude Suite Oceanfront
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

All Altitude suites offer preferred status, upgraded amenities and services such as:

• Personalized check-in and check-out at the Private Club Lounge

• Daily continental breakfast service, fine liquors served in the lounge.

• Free of charge Room service.

• Onsite exclusive preferred Club Bar

• Upgraded mini-bar service and bathroom amenities.

• In-room Espresso coffee machine

• Full HD 50” flat screen

• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)

• Pillow menu

Altitude Corner Suite Ocean Front
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Altitude Corner Suite Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

All Altitude suites offer preferred status, upgraded amenities and services such as:

• Personalized check-in and check-out at the Private Club Lounge

• Daily continental breakfast service, fine liquors served in the lounge.

• Free of charge Room service.

• Onsite exclusive preferred Club Bar

• Upgraded mini-bar service and bathroom amenities.

• In-room Espresso coffee machine

• Full HD 50” flat screen

• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)

• Pillow menu

Amenities


Location

Address
Blvd. Kukulcan km 8.5 Zona Hotelera,, Cancun, Quintana Roo, 77500, Mexico

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Krystal Risotto

Tina M (Toronto, Canada) on Jan 18, 2025

Pleasant dining experience, enhanced with the attention from Ivan Sandoval. Super friendly and great service. Tasty food in Risotto. Black ravioli with salmon was delicious. Paired with the wine and appetizer bar was enjoyable. Definitely recommend

TripAdvisor users rated this property 5 out of 5

Amazing trip!

Katarina K on Jan 18, 2025

My partner and I spent 7 days over the Christmas break at Krystal Grand Cancún and it was absolutely amazing! Both of us are vegan and the staff were so accommodating and prepared special meals for breakfast, lunch and dinner. We never went hungry and were completely satisfied with the food options Jacobo prepared for us. The restaurant supervisors, Luisa and Josias took very good care of us and were attentive to all of our needs and dietary restrictions. We loved seeing them each day. You could tell the chefs took pride in the challenge to create vegan meals that were high end and complex, and every meal was different than the last. Each meal had a protein which historically was a challenge for us when attending other resorts. The service was very good all around, room was beautiful and the beach was clean. 10/10 would recommend and definitely would return.

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Vacation Offers

  • Up to 2 kids 0-12 years old stay free at select all-inclusive Krystal Hotels & Resorts in Mexico.

    Cancun, Los Cabos, Puerto Vallarta, Riviera Maya, Ixtapa

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