Overview
Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
400
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Resort view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
All Altitude suites offer preferred status, upgraded amenities and services such as:
• Personalized check-in and check-out at the Private Club Lounge
• Daily continental breakfast service, fine liquors served in the lounge.
• Free of charge Room service.
• Onsite exclusive preferred Club Bar
• Upgraded mini-bar service and bathroom amenities.
• In-room Espresso coffee machine
• Full HD 50” flat screen
• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
• Pillow menu
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
All Altitude suites offer preferred status, upgraded amenities and services such as:
• Personalized check-in and check-out at the Private Club Lounge
• Daily continental breakfast service, fine liquors served in the lounge.
• Free of charge Room service.
• Onsite exclusive preferred Club Bar
• Upgraded mini-bar service and bathroom amenities.
• In-room Espresso coffee machine
• Full HD 50” flat screen
• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
• Pillow menu
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
All Altitude suites offer preferred status, upgraded amenities and services such as:
• Personalized check-in and check-out at the Private Club Lounge
• Daily continental breakfast service, fine liquors served in the lounge.
• Free of charge Room service.
• Onsite exclusive preferred Club Bar
• Upgraded mini-bar service and bathroom amenities.
• In-room Espresso coffee machine
• Full HD 50” flat screen
• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
• Pillow menu
Amenities
Aerial
Aerial at night
Beach
Pool
Pool
Pool
Pool
Pool Bar
Lobby Bar
Bar Lounge Terrace
Take a bite
Restaurant
Restaurant
Risotto Restaurant
O Restaurant
The Grill
Fitness Centre
Kamp Krystal
Kamp Krystal
Tranquility Spa
Weddings
Location
Reviews
TripAdvisor Traveler Rating
I come back next year
Mario H on Dec 20, 2025
Excellent service we come back to this hotel again excellence service. I’m really happy with all of that stuff and also the food is really good.
Christmas vacation
Vicky_Manjarrez1103 on Dec 20, 2025
The attention of the staff is amazing, from Fernando in the beach club and the people working in the restaurant like Cesar that was super helpful and attentive tu detail!! Has made this trip amazing
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