Hotel

Krystal Grand Cancun

Cancun 4.0

Overview

Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

400

Rooms

Superior Ocean Front
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Superior Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Deluxe Ocean Front with Balcony
947 square feet
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Deluxe Ocean Front with Balcony
947 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Altitude Suite
  • 1 king bed, or 2 double beds
  • Resort view
  • No more than 4 guests in the room
Altitude Suite
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

All Altitude suites offer preferred status, upgraded amenities and services such as:

• Personalized check-in and check-out at the Private Club Lounge

• Daily continental breakfast service, fine liquors served in the lounge.

•  Free of charge Room service.

• Onsite exclusive preferred Club Bar

• Upgraded mini-bar service and bathroom amenities.

• In-room Espresso coffee machine

• Full HD 50” flat screen

• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)

• Pillow menu

Altitude Suite Oceanfront
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Altitude Suite Oceanfront
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

All Altitude suites offer preferred status, upgraded amenities and services such as:

• Personalized check-in and check-out at the Private Club Lounge

• Daily continental breakfast service, fine liquors served in the lounge.

• Free of charge Room service.

• Onsite exclusive preferred Club Bar

• Upgraded mini-bar service and bathroom amenities.

• In-room Espresso coffee machine

• Full HD 50” flat screen

• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)

• Pillow menu

Altitude Corner Suite Ocean Front
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Altitude Corner Suite Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

All Altitude suites offer preferred status, upgraded amenities and services such as:

• Personalized check-in and check-out at the Private Club Lounge

• Daily continental breakfast service, fine liquors served in the lounge.

• Free of charge Room service.

• Onsite exclusive preferred Club Bar

• Upgraded mini-bar service and bathroom amenities.

• In-room Espresso coffee machine

• Full HD 50” flat screen

• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)

• Pillow menu

Amenities


Location

Address
Blvd. Kukulcan km 8.5 Zona Hotelera,, Cancun, Quintana Roo, 77500, Mexico

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

We had a nice relaxing time, was time well spent.

Simon Mark T (Whitby, Canada) on Apr 09, 2024

Location - Beach is really great. Food - enough selection to find what you want, then good luck no overeating lol Staff - fantastic, very well trained and willing to help. Hotel - good but is aging a bit and needs a bit of a refresh. Hotel store - forgot my razor and was silly enough to purchase one with shave cream here for $40 CDN! A few days later we found a grocery store with everything you'll ever need and one razor there was $2. I'm the idiot for buying but you can avoid this by knowing there is a fully stocked two level grocery store 5 mins walk from the hotel with normal pricing! Kids Kamp - convenient and the girl that works there (Nilsa) was lovely, our little girl loved playing with her and the other kids. Room - Partial Oceanview, no upgrades. We had a great view over the Hyatt Ziva and watched their dolphins playing and had plenty of ocean to view. Room was basic but we were hardly ever in it. Elevators, only two of the four were working, it's true what others say. It didn't really affect us getting around though. Al la Cart dining - They have changed their booking process. You have to register in person each day at the desk in the lobby, no more online booking issues. We lined up at 8:30 am each day and got what we wanted each day no issues.

TripAdvisor users rated this property 4 out of 5

Recommended

Jeissy F on Apr 09, 2024

Food selection was good. Service was amazing. Saul, Oscar, Alejo were great people. Very friendly view to the beach weather was amazing. Clubs near by but from the hotel you can not hear the noice. All inclusive selection is a must. Great people amazing environment

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