TripAdvisor Traveler Rating

The hotel security were awful. We have 3 reservations for restaurants and they would not let us on the facilities to review the menu and location for our group because they said there was a private event. We will be canceling the reservation for dinner and our hotel stay for next spring and booking at the ritz. The security chased us down like we were to steal something. As a marriott ambassador elite, I am disappointed in the service of this resort.

Best hotel ever and the best General Manager. Food was out of this world as well as the suite. Great, kind staff. Cannot wait to go back!!!

Amazing family friendly resort with incredible guest service… special shout-out to Arun in Housekeeping who took extra special care of me when I had to work late one night and needed some extra coffee delivered to my room. Not only did Arun personally request my coffee but he came back later that evening to check to make sure I received it. Thank you Arun for being part of my beautiful hotel stay experience, and for making us all feel so special here! The Westin Grand Cayman is lucky to have you.

We had such a memorable time at the Westin Grand Cayman Seven Mile Beach Resort & Spa! The pool and beach were amazing and it was a great location. The staff is exceptional, especially Ryan B. He went above and beyond to make sure our service was top notch! Would highly recommend!

This was one of the best vacations I’ve ever been on. The hotel, island, weather and particularly the people make it an amazing experience. Although we had phenomenal service at many places, our service from Ryan B. (Aka Kentucky) at the Westin was next level. He made our trip absolutely unforgettable, and I wholeheartedly encourage all of my friends and family to go to the island and ask for him by name. He went above and beyond for us everyday, and we always requested his services when beach side. Thank you so much Kentucky, and we are looking forward to our next experience with you.