The Westin Grand Cayman Seven Mile Beach Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.8
  • Rooms 4.3
  • Service 4.4
  • Value 3.8

1627 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great property right on Seven Mile Beach

Chris C (Fairport, New York) on May 27, 2026

The Westin is right on Seven Mile Beach and is a very nice property. From the hotel to the beach you pass a couple of pools and a poolside bar, then you hit the beach where there are tons of chairs. If you want to sit in the front row you better be out there by around 5am although they say you aren't allowed to reserve chairs. There is a coffee shop, sushi restaurant, an outdoor bar food joint, and two indoor restaurants so theoretically you don't need to leave the resort but with all the great restaurants on the island you should get out and explore. We rented two ocean front floor rooms which walk RIGHT out to the beach which was awesome.

TripAdvisor users rated this property 5 out of 5

Great experience

Samantha R on May 26, 2026

I didn’t get her name, but she had on a green shirt. I wanted to share a lovely moment I observed during bingo on Wednesday . A little girl was struggling with her bingo boxes, but she stayed very polite and tried her best. A little boy in a blue shirt kindly stepped in to help her, and it was very sweet to see them working together. I thought it was a wonderful example of kindness, teamwork, and positive behavior, and I wanted to make sure it was recognized. Kind regards,

TripAdvisor users rated this property 2 out of 5

A Frustrating Experience

amalpass43 (Fort Worth, Texas) on May 24, 2026

We chose this hotel to celebrate our 30th wedding anniversary, and unfortunately the experience was not what we hoped for. We booked a partial ocean-view room, but the room we were given had no resemblance to that description. When we approached the front desk — twice — to request the room type we paid for, we were met with smirky, unprofessional and unhelpful responses from Liz and Jasmine, which felt incredibly disrespectful. On the second day, Barbie from reservations contacted us, but the room she offered as a “solution” had double beds, which made no sense for an anniversary stay. We took photos and videos to document the discrepancy. Another couple traveling with us booked the exact same room category and received a lovely partial ocean view, which only highlighted how poorly our situation was handled. This experience fell far below expectations, and certainly not what we hoped for during such a special milestone.

TripAdvisor users rated this property 4 out of 5

Making Family Memories

Cody K on May 19, 2026

My family stayed in Nov-Dec 2025. We initially booked the sister property Sunshine Suites but due to renovations we were moved to the Westin for the duration of our stay (at Sunshine Suite rates). We were estatic with this as we had planned to spend the majority of our time at the Westin pool and beach anyway. My kids (10 and 8) LOVED it. It is simply breathtaking. While food/drinks on site is spendy, there are plenty of alternatives nearby. However, kid drinks at the pool are actually very reasonable! What made our experience enjoyable was the event staff responsible for pool-side kid activities during the day/evening. Particular shout out to Shirlando who absolutely rocked it and went out of his way to make everyone feel welcome.

TripAdvisor users rated this property 5 out of 5

Amazing vacation

gio9583 (Boston, Massachusetts) on May 18, 2026

Excellent hotel. Beautiful property on a gorgeous ocean. Wonderful staff. Great food. Beautiful clean rooms. Nightly recommended this hotel for sure.

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