TripAdvisor Traveler Rating

Our stay at the westin was incredible! We travelled with our kids (8yo and 6yo) and had so many incredible experiences both on and off property. The property is very well kept, cleans and relaxing - good food, great drinks and entertainment, tons of live music and games, and some of the best private beach on the island. Things were never crowded, no trouble getting seats at the pool or beach and a great mix of ages and travellers. The staff are amazing - special shoutout to Shirlando who consistently went above and beyond, is incredible with kids and ran a lot of the activities at the hotel - he made our kids feel so special and they were always excited to share their adventures with him. If you’re looking for a great place to chill for a fun family vacation or want to make it home base for island adventures, the Westin is a fantastic choice! We can’t wait to come back :)

Wow security here is awful! We were staying at Plantana which was truly amazing and wanted to walk down the beach. We walked in front of the hundreds of Westin chairs and security guards started chasing after us! On the public beach! Told us the Westin was rented for an entire week from some pool company in Arizona. Which I guess means you can’t walk on the beach? Extremely rude. We weren’t going inside the hotel we were literally walking on the beach. Would never stay here on principle that they think they can block public beach.

The hotel security were awful. We have 3 reservations for restaurants and they would not let us on the facilities to review the menu and location for our group because they said there was a private event. We will be canceling the reservation for dinner and our hotel stay for next spring and booking at the ritz. The security chased us down like we were to steal something. As a marriott ambassador elite, I am disappointed in the service of this resort.

Best hotel ever and the best General Manager. Food was out of this world as well as the suite. Great, kind staff. Cannot wait to go back!!!

Amazing family friendly resort with incredible guest service… special shout-out to Arun in Housekeeping who took extra special care of me when I had to work late one night and needed some extra coffee delivered to my room. Not only did Arun personally request my coffee but he came back later that evening to check to make sure I received it. Thank you Arun for being part of my beautiful hotel stay experience, and for making us all feel so special here! The Westin Grand Cayman is lucky to have you.