TripAdvisor Traveler Rating

They have gone above and beyond to make our stay amazing. The views, the beach, the spa (Simone is the best)…all of it has been a complete treasured memory. Wow. Every detail, from the food to the drinks, to the room service has been impeccable.

I hadn't been to the Westin in Grand Cayman in many years. Back then, it was an open air lobby with the trade winds blowing gently through the foyer - it was delightful. Today, it is glass enclosed , which allows the stench of cigar smoke to permeate the lobby and hallways. Overall, I was disappointed in the level of service we received; from a negtive, not-so-friendly concierge, a poor dining experience at the sushi restaurant and less than ideal beach conditions - the towels could be used to sand wood - our best experience on Grand Cayman was when we left the resort. Regarding the beach experience, take a look at the attached photo of a chairside beach table - it is smeared with what looks like blood or food; why aren't these tables wiped clean every day? - This is disgusting. We noticed deferred maintenance as well - from peeling paint on the balcony railings (see the photo below) to the sliding shower door handles being loose - this is basic, easy stuff to fix. It just seemed like no one went out of their way to make our experience at least somewhat extraordinary. As my mother used to day, "you get what you pay for". Only this time we didn't. It felt like LaQuinta on the beach. If we ever return to GC, it won't be here, guaranteed. Get your act together, Marriott.

Grand Cayman is the best in the Caribbean, Westin is the best on Grand Cayman. We’ve stayed here a half a dozen times. And yet this time was different thanks to the new Chef at Tortuga - Mani. Every day Monday through Friday a different cuisine is served. From paella and taco to Asian and local (wow!!!) finished with barbecue - all works of art by Mani and priced way below the local standards. We know good food and are not easy to please, but Mani gets 5 stars beyond any doubt! The food is fresh, superbly delicious, and the variety is great and different every day. So don’t delay, good things in life come in a short supply. Enjoy the best island, best hotel, and best food - by Mani.

Very clean and updated, the staff was friendly and helpful. It was really nice having an ocean view balcony. Pricey and we thought the food could be a little better. The coffee shop had made to order, good coffee and treats. Gorgeous beach and grounds!! Would recommend staying.

I have never been to Grand Cayman and was thrilled after watching countless YouTube video’s prior to this trip. I’m a pretty seasoned traveler and this absolutely far exceeded anything I imagined. It is so beautiful that my first time venturing out on the first night it took my breath away. I actually had to do a double take since it doesn’t look real.