TripAdvisor Traveler Rating

As a traveler with mobility issues travel is always hit or miss for accessibility. From the moment we arrived, Kirk greeted us with a smile and a warm welcome. Beach Ambassadors were available when my travel partner was off doing things I wasn't interested in. The grounds are impeccable and the beach is stunning even when the weather isn't perfect. Restaurants on site are great at the offerings and the sushi was the best we ever had. The most amazing experience was at the Hibiscus Spa. My son went down to see if they could accommodate me with a massage. To my delight they could. Elizabeth guided me through the process to get ready for the massage and then handed me over to Simone. There is not enough space to say what an amazing masseuse she is. A bright and bubbly personality coupled with amazing professional skills made the hour fly by. I felt relaxed and rejuvenated at the end. I hadn't felt that good in forever. We will be going back and I will be seeing Simone again. Ask for Simone, she is not only an amazing professional but a beautiful soul.

Sanjeeva is a very nice gentleman. He is also a very good cook and makes your breakfast experience an absolute pleasure.

We took a chance and splurged to visit Grand Cayman for the first time and stay at the Westin. The Island is very expensive, and when researching, many folks mentioned Westin along with other resorts such as Ritz, Kimpton, etc. We chose Westin based on the great reviews, consistent mentions of pristine beach area and a bit more affordable than other places. We are so glad we did! The service was top notch, we always found a great seat either by the pool or beach and the beach setup was perfect with umbrellas, tables and a call button for service! The beach had zero seaweed / sargassum and crystal clear water, which was amazing. We loved having the fresh coconut cut open for us one day, refreshing coconut water. We thought the breakfast buffet was above average compared to other similar types of buffets. Although there are some who mention the resort could use some updating or sprucing up, we found everything to be super clean and comfortable. I would definitely stay here again if visiting.

We have never gone on an island trip over Christmas break before. The inflated prices, the crowds, but we took a chance based on a friend's recommendation and after seeing mostly positive reviews on trip advisor. This was our first time in the Caymans and it quickly became our new favorite island. Loved the quick, flat drive from the airport (if you've been to St. Thomas you know what I mean). The people are by far the friendliest we have ever encountered anywhere we've been. Taxi drivers, bartenders, hotel staff, housekeeping, it was a great thing to experience. Our rooms were ready upon arrival (early) and they followed our requests. To note - We stayed on the North side of the hotel and were woken up every morning at 7am by the roosters, other family members stayed on the south side of the hotel and did not have this problem. Loved our morning beach yoga classes, there's also a smaller gym that has what you need if you want to get an indoor work-out in. Had no problem getting machines and weights even during busy holiday season. Loved the bottled water and cold towel I received from the front staff after returning from a run. From what I saw after walking along the entire beach, The Westin has the best chair set up. The beach is wide, there are tables and umbrellas and plenty of space. You don't feel like you're packed in on top of the person next to you like at The Ritz. You do have to get up early to secure your chairs but I have not been to any hotel where that was not the case (even at the Four Seasons). The best part, the service! A small disk on your umbrella and you press it and it alerts your server. The service on the beach was the best we have ever experienced - hands down! And the food is amazing! I saw someone say the food was terrible, that's insane! The fish tacos, the lobster roll, the quinoa salad with fish, crispy tuna bowl, even the chicken fingers and fries were good! We didn't go in the pool once, because it was too cold, but we're beach people so it didn't really matter. Red Sail sports right on property for excursions and boat rental was so convenient. Housekeeping was also great, serviced our room everyday and not once did we have to call and ask for anything. There's also an empty mini fridge in your room if you want to run across the street to the convenience store for drinks or snacks (great if you have younger kids). They did a great job with the New Years eve party. Insanely overpriced and they didn't do the water fireworks because it was too rough, but there was a band and then a dj, fortune tellers, photobooth, fire dancers, tables right on the beach with a huge buffet and bar. Here is my only complaint. No coffee. I have never been to a hotel where there wasn't a coffee machine in your room and/coffee offered in the lobby. The only option to get a cup of coffee at the hotel was to wait on the insanely long line at the cafe, which is where everyone was ordering their breakfast. Suggestion - make a coffee only line at the cafe. Overall we had an excellent, relaxing trip thanks to the staff at The Westin and the wonderful people of Grand Cayman! Can't wait to go back!

If you need a deep tissue massage, I would strongly recommend Simone at the Hibiscus Spa . She is great masseuse with excellent skill and has been professionally trained.