TripAdvisor Traveler Rating

Check in was easy and the staff was over the top professional . The quality of this 43 yr old hotel is outstanding with its 80’s post modern Mexican architecture ! The rooms are fresh and clean and it’s private bay it’s super ! Thnx for the lobby bar service Julio id come back again

We have stayed many times in Z area before but this was a first time for Brisas. Let me say that during our 1 week stay, we only saw 1 other American couple. Everyone else were Mexican families. Nothing wrong with this and everyone was great, but just so you know. The staff usually spoke enough good English that we could get our point across but we did have problems at times. The staff was very friendly and helpful. The facilities were dated and old. The pool had tile missing, etc. but it was nice and cool, refreshing water. The beach chairs were old and worn but plentiful. The main buffet was great (Bellavista) as was the beach bar and snack bar. The italian/Mediterranean restaurant was very good. everyone said the Mexican one wqsnt very good so we did not go to it. the rooms were ok qnd the ac just barely kept it cool enough. the lobby bar is beautiful and overlooks the ocean and great sunsets with great breezes. the private beach is nice but big waves. great sand. overall we enjoyed the stay bit probably would go back to our regular spots in La Ropa next time.

My wife and I visited for a total of of 9 fabulous days. The food in all of the restaurants was exceptional, especially her Birthday dinner in Portofino’s. Excellent service by the staff and sumptuous Lasagne and Beef Shank, cooked to perfection. We especially want to thank Julio in the Lobby Bar. He was knowledgeable of the area as we asked him an array of questions regarding the history and current information about Ixtapa/Zihuatanejo. Julio was gracious, respectful and exhibited a complete dedication to the customer experience! Also, Judith in housekeeping was very personable and a valuable employee. We had the most wonderful visit!

No service, no romantic music, in Lobby until 4pm open the var and same recorded tecno music everyday Pool dirty shower drain clogged, all inclussive gets you only the cheap dri ks .Everything is extra minibar,The coffe shop,some Food in the menu. All inclussive is NOT LIKE ALL OTHER HOTELS IS NOT ALL INCLUSSIVE.I have picture of hiw dirty the pool is no place to post it.

I travelled with my husband and pets as they are for emotional support (which one isn't?). In spite of the fact that it is not a pet friendly hotel, we were treated very well.