TripAdvisor Traveler Rating

Alberto was absolutely great

The place is great, the swimming pools need a renovation of the finishes, our concern was that the hotel now is a all inclusive service and that is something that make the place less exclusive and the food and beverage is good but wholesale so the options are low, but the service is still very good the employees are very good, and in general the place remain with the same quality of many years.

We have been having a wonderful time here at Las Brisas. My husband and I came for our much needed vacation to just relax but this hotels staff and great food have been above exceptional! Honestly I didn’t think it would be as great as other places we’ve been in more touristy areas of the country but Las Brisas has exceeded our expectations in a very positive way! Today at Portofinis with our waiter Luis Oscar has been the top! Great service and great food!

Beach and staff great, rooms dated though large with a patio, bar service on beach exceptional, à la carte mediocre though buffet terrible.

Beautiful very clean elevators are a big help since the property has more stairs than seen on pics. Lobby staff and pool staff do a great job at keeping it all in order with courtesy. We were in the beach club adult floors so we got individual attention as far as food and drink at designated hours, so for us that worked out great. I had a request to have my mattress changed and when I came back from breakfast, it was replaced with a totally new one and ready to nap!! Happy as a clam! The Internet and AC was a big concern but also worked well. The only thing was that someone (they say maintenance) opened the door to our room at 7am one morning without anyone alerting us. He did not explain anything and left. We told the staff and they didn't know either but did not offer an explanation and did not seemed concerned that we got awakened by a stranger that entered our room without warning. I asked for a manager because we were still shaking but nobody up to this day has offered any compensation or answers. I'm not sure they themselves know who entered our room or why. We were moved to another room but with an unsafe feel.