TripAdvisor Traveler Rating

Tonight, we dined at the Restaurant El Mexacano. Our servers were Moses as lead waiter, Anna as his assistant. Moses is a wealth of information on the menu and its various dishes. His recommendations on beverages are second to none. Anna was very attentive to our table and served with grace and cleared with subtlety. It truly is a gift to have professional, knowledgeable wait staff in these times. The food was excellent and as good as we remembered from our first experience here in March of this year. If Moses offered you a bit of extra topping on your coconut ice cream, go for it. I'll not spoil the surprise, but strongly recommend you trust him.

I have been going to the hotel off and on since the 1990's. The hotel is perfect for my needs regarding the room and the pool area. The staff is very good. The value is very good. The Beach Club has changed its Happy Hour food variety. It used to serve hot entrees. It is generally understaffed and the food is notoriously cold. The chafing dishes need to be properly heated and the food served hot. Simple things that need to be addressed.

Service was great the little breakfast place in the 20 floor was great service Angel and Nati was great always on point always asking if we need service nice wedding venues lots a great stuff 4 different pool nice waking paths everything nice clean with parking area everyhing was great strongly recommended

A lot is written already, here we are as off December 2025 : - All elevators are working - AC in the rooms is barely pumping ( 27 c in our room is all we get ) , the fan helps . - It is not very busy , yet, lots of chairs , towels , ets - service everywhere is great - buffet food is good; long lineups to get in is still a thing - no entertainment other then Friday night fiesta What other reviews didn't mention : - ocen views are absolutely everywhere - floor numbers starts at 10; lobby and most restaurants are on 18th ; pools are half way up the hill , around level 13. Ask for a room on level that is most convenient for you . All rooms have ocean view . - lots of people complain about stairs , yes , there are a lot ; but , there is an option of shady, low- incline paths through property also. - beach and property is absolutely beautiful and landscape is natural . - hotel is about 25 min walk ( downt the hill on a beautiful and shady street) to zona hoteliera ( market , bars restaurants) or 80 pecos taxi ride . Overall, the 3 - star is based on comparison to other resorts , especially Las Brizas Huatulco; but if the price is right and you like walking hills and play in the waves, this is a good choice .

1) The view(s) and grounds ---ten out of ten 2)The beach ---ten out of ten (although surf tends to be 6 to 12 ft....so need to be 'careful' out there 3)The food offering ----below average for beach resorts in general. Menu's and buffet offerings are very limited in both scope (number of dishes) and variety....not much/any change day to day. Food quality (very) average. Only 3 alacartes with one (Las BrisasII) only offering 3 entrees, 2 salads and 2deserts to choose from (for those on the 'all-inclusive' package) ......but the views from Las BrisasII are great and the setting is intimate. 4) The rooms -- the Hotel is old....so AC can be hit and miss; the mini-bar is not stocked (for the all-inclusive plan) as a matter of course. BUT the view from your ocean-side balcony is to die for..........AND every room has a great view (so you don't have to worry that they will put you in a room with only 'partial' view of Ocean