TripAdvisor Traveler Rating

Family vacation to see Antelope Canyon and Horseshoe Bend. So hit Vegas while in the area. ? Biggest plus is the view. Could see the Sphere and all the way to Bellagio. Super nice. Next best is the space. Room is very big and comfortable. As for services, Warren at the concierge desk is a cut above the others. He gives lots of suggestions and ideas for alternatives when something can’t work out. Others just said no table available sorry. Hotel location was great for us. It’s at the end of the strip so less mobs of people walking. But if you looking to casino hop then you might find it to be a bit far from the “action”. The only negatives I can cite - they don’t provide a coffee machine in room and nor is there complimentary water. We’re in the desert. The room price point is high. Give your guests free water for …sakes. And guests like to make coffee before getting dressed to head out so don’t tell me about Starbucks in the lobby. Give guests in room coffee. This would be 5 if not for the water and coffee.

The tower suites at the encore Vegas absolutely perfect. The standard of housekeeping is exemplary and the hotel cannot be faulted. within the hotel the restaurants are really quite sensational having used all of the restaurants that isn’t any aspect of this hotel that is open for criticism. Probably the only disappointing point is the cost of room service is very expensive

Our room was large, quiet and comfortable. The walls and doors are thick so noise isn’t a problem, and this is very important to me. The room felt very luxurious. We had a room on a higher floor. In general I think the rooms are quite expensive, but fortunately we got one that was discounted one night last week and that was the reason I was able to book it. I’d recommend this hotel even though smoking is allowed on the main floor (yuck).

The worst experience ever ! We suffer discrimination, mistreatment and we were humiliated by the hotel staff. When we were defending ourselves from the mistreatment of a staff member during the david guetta event, 8 people surrounded us and gave us 15 minutes to leave the property. They did not refund any money for our stay, just bullied us into leaving the hotel. They didn’t permit us to speak with the general manager so pushedWe felt very unsafe and intimidated by staff members of the hotel. An act of discrimination for being Latino.

I have been of the opinion that the Wynn is the nicest hotel in Las Vegas, and I still think that’s mostly true. This is my first time staying on the Encore side and the rooms are truly spectacular. Roomy, technologically advanced, comfortable. They feel luxurious. The service at the pool, restaurants, concierge and front desk is also exceptional - even better than I remembered. I requested a number of things at the front desk and they were more than happy to accommodate. The food and drinks were very good everywhere we went - Delilah, Espresso, Jardin, Aft Bar. They have particularly good coffee, which is also not something I remembered. The pool areas are quite glorious and comfortable. We still got a real kick out of the Lake of Dreams. I visited the spa for the first time and it is truly to die for, beautiful and well-equipped and featuring really wonderful staff members and service providers. For the bad, the casino and reception areas still stink of cigarette smoke. Obviously this is a problem all over Las Vegas but it is bad at the Wynn/Encore, maybe because the lobby likings are low and the reception desks are right by the casino. It is also, and this is no surprise either, eye wateringly expensive. The room prices to up there, of course, but the incidentals and food are insane (this from someone who lives in New York City). The place is carefully arranged to charge for absolutely everything - you can’t even place meal leftovers in the room fridge because it’s reserved for mini bar items and they threaten a $25 fee for leaving outside food in there. It’s a little much. Overall, this is a great place to stay if you are good with the price.