TripAdvisor Traveler Rating

I feel it’s important to share this so other guests are aware. I recently stayed in a Tower Suite at Encore, and unfortunately, something in the room environment made me physically ill for my entire stay. Each morning, I woke up with severe swelling around my eyes and irritation to my skin. The swelling was so bad that I needed antihistamines and cold compresses just to function. We requested hypoallergenic pillows and changed bedding on the second night, but the reaction continued. Nothing helped. As soon as I checked out and left the room, the swelling started to improve, which clearly shows that something in the room — whether detergent, cleaning chemicals, or the bedding — triggered the reaction. This was an expensive room, and what should have been a relaxing getaway turned into three miserable nights of discomfort, lack of sleep, and anxiety. My vacation was ruined because of how I felt. Even after I explained everything and provided photos, the hotel told me that they were “sorry” but would not offer any gesture of goodwill, compensation, or meaningful assistance. Being told simply to "ask for hypoallergenic pillows" — which I already did — felt dismissive and unhelpful. I expect more from a hotel in this price category. I’m sharing my experience so future guests know that if you have sensitivities to cleaning products, detergents, or environmental allergens, you may want to proceed with caution. My experience was extremely disappointing and not what I expected from Encore.

Amazing stay at the Encore part of the Wynn hotel in Las Vegas. The valet parking made check-in a breeze. We were given a room upgrade with a suite which was fabulous and so spacious. An Alexa operated the room blinds and TV. The bathroom was luxurious with marble finishes, a gorgeous shower and separate bathtub. Can’t wait to return!

Someone tried to break into our hotel room at late night. The intruder actually unlocked the door — it only stopped when the chain lock caught it and the door slammed violently against it. It was terrifying. We can’t believe something like this could happen in a hotel that’s supposed to feel safe. After this, we do not feel secure staying here. Please be extremely cautious if you choose to stay at this hotel. (Btw, the staff didn't care about the thing that happened to us. We haven't heard any follow up so fat, and it's been like two weeks after we left the hotel.)

I stayed at the Wynn for my first trip to Las Vegas and it was an amazing experience. My room was beautiful with a really nice view of the Strip and the Sphere which was such a cool sight, especially at night. Everything felt clean, elegant and high end. I had a lot of fun exploring the casino and the overall ambiance of the hotel was energetic but still classy. The restaurants were all very good and offered lots of variety which made meals super easy and enjoyable. Every staff member I interacted with was friendly and helpful. For a first time in Vegas I couldn’t have chosen a better place. The Wynn is gorgeous from the moment you walk in and I would definitely book there again on my next trip.

There’s a reason why it’s #1 in all of LasVegas. Extravagance and big money stays here. Even the casino is classy and clean.