Encore Las Vegas reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 4.5
  • Value 4.5

18854 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Encore / Wynn hotel is a winner .

Spotters95 on Sep 17, 2023

We stayed at Encore. The rooms were perfect. I could have moved in. It had Alexa and ipad controller for room. Very comfortable bed and pillows . A great bathroom. lighting really good. Most importantly, it was clean. The products in room were nice. Big windows with great views . Nicely decorated. We will return to this hotel. Highly recommended!

TripAdvisor users rated this property 5 out of 5

Great stay highly recommend. Best hotel in Vegas

FBB1212 (London, United Kingdom) on Sep 11, 2023

Great stay at the Encore Vegas. Highly recommend and would book this hotel again. We were visiting from the UK and celebrating a family birthday and the hotel made our stay so special. Great service from all staff from the reception to the concierge to the pool staff.

TripAdvisor users rated this property 1 out of 5

Horrible Customer Service

David L on Sep 06, 2023

Current guest of the hotel, absolutely the worst customer service I have ever experienced. 1K MM on United so have stayed in plenty of hotels… Checked in to Tower Suites at Encore, first night SW did not respect our reservation time and we asked to cancel after 20 minutes of waiting. Additional issues with room, but they were rectified by hotel maintenance. Spoke to front desk about SW issue and the gentleman immediately apologized and offered to investigate. On return to hotel no one at desk had any idea what was going on and I was told “the concierge can help if you want a reservation”…. Spoke to manager, she was also unfriendly and generally unhelpful and unapologetic. She offered to rectify the matter and book our reservation at SW for tomorrow evening, upon return to the room had a voicemail advising “they are all booked up”, just spoke to another manager who basically told me “they don’t want you to have another bad experience so they don’t want to make a reservation” I feel like I am loosing my mind, this is a completely insane customer experience.

TripAdvisor users rated this property 4 out of 5

Winding down after Grand Canyon tour

jeffreyjonkoch (Missoula, Montana) on Sep 01, 2023

We used comp rooms to stay at the end of a Grand Canyon trip. We had a cabana at the adult pool. The price was 1/2 of the Bellagio, and while the sun isn't as steady at Encore as Bellagio there is still plenty.

TripAdvisor users rated this property 5 out of 5

WOW ??

Adamjayknight88 (Doncaster, United Kingdom) on Sep 01, 2023

Wow the Encore is ace! The rooms are huge. The bathroom has a double sink area for getting ready, also very deep jacuzzi bath & separate shower. Large wardrobe, so much storage. The bed is the biggest bed I’ve ever slept in & so comfy! Then the living room area which looked into the strip! STUNNING! The only thing that lets this hotel down is that it’s not central so there’s lots of walking/Ubers to get where you need to be. This hotel really is elite & worth paying that bit more when visiting Vegas. ?? 5

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