TripAdvisor Traveler Rating

Our stay at Secrets Papagayo has been incredible from start to finish. The resort is beautifully set in nature, surrounded by lush tropical landscapes that create a calm and relaxing vibe throughout the property. The pools were never crowded and it was always easy to find a comfortable place to relax. Dining was also a highlight — service was smooth, and we enjoyed great variety without ever feeling rushed or having to wait. The Japanese restaurant quickly became our top choice. A friend who visited back in December recommended Chris for outdoor tours, and it turned out to be a fantastic choice. We booked a catamaran and snorkeling tour ahead of time, and once we arrived, we decided to add the Rincón de la Vieja Volcano tour. It was an unforgettable experience, we visited a stunning waterfall, swam in natural pools, and finished the day enjoying the hot springs and volcanic mud baths. We truly loved this resort and highly recommend both Secrets Papagayo and NextTripCR.com for tours. Thanks to everyone who made our stay so special!

This resort is amazing! It feels like a small boutique resort. The rooms are little private bungalows nestled on the hillside instead of a massive hotel with hallways of room after room. You would never guess it has the occupancy of a Secrets. The pools were chill and relaxed and oh so chic. The beaches are breathtaking with black sand and driftwood trees. The Seaside grill and Portofino Italian restaurant were better than high end restaurants at home. The staff was top notch and always “my pleasure” with every request and then often times went above and beyond! By the time we left we felt like we were leaving friends, like Christian at Seaside grill. He takes so much pride in being the manager, as if he owned the restaurant himself. He even refused our tips saying it brought him great joy to serve us. We will definitely be back again! Don’t let the terrain of the resort discourage you, there are vans to shuttle wherever you want to go on the property at a moments notice.

the resort is beautiful, and the staff are lovely. everything you need is at your finger tips. the food and service was top notch !

Love this resort. No smoking Small, but hilly. Means we get our exercise walking the hills. Dance troupe is amazingly talented. Every performance was outstanding. The people who work at the resort are incredibly friendly and warm. Big shout out to Ely, Johel, Cristian, Armando, Victor, Yesner, Erick, Christian, Steven, Fernando. Spa ladies are the best, especially Claudia. Meraedy and the entertainment team were so much fun. Muchos Gracias.

My wife and I are staying at a nearby resort and wanted to book a day pass at Secrets Papagayo to see what the property has to offer. Unfortunately, the experience was extremely frustrating. We first contacted concierge via WhatsApp and were instructed to send an email with our request. We sent the email and received no response. After following up again through WhatsApp to let concierge know, there was still no reply. To make matters worse, the toll-free phone number listed on the resort’s website connects to an attorney’s office in the United States, which added to the confusion and frustration. For a resort of this caliber, the lack of responsiveness, inaccurate contact information, and poor follow-through was surprising and disappointing. Based on this experience alone, it left a very poor first impression and ultimately discouraged us from visiting the property at all.