TripAdvisor Traveler Rating

Had an amazing time! We loved the bracelet class with Cherry ??! She actively engaged in conversation while teaching. The amenities at the resort are outstanding. Great food, activities, pools, wait staff, etc. We especially enjoyed Anderson, Willie, Axl and Jose! I mean, it was a home run for our nine-night stay!!!

We did the snorkeling and empanada class through the resort and they were so much fun. The snorkeling was amazing from right off the beach of the resort. Thank you Edward and Gimnea for teaching the empanada and coffee class it was amazing and so much fun.

Amazing experience. Played Anderson 3x in ping pong. So much fun and very friendly. He’s awesome.

Not worth the cost. The facility has seen better days physically and with the service. The quality of the food is very average, and the options somewhat limited. This Secrets resort does not meet the standards of what a Secrets resort should be or normally is, or what Hyatt normally demands. The service in all outlets (with only a very few exceptions) was poor to average. Very few smiles or attempts to make you feel welcome. Find a Secrets resort with better reviews, and higher food quality. We did not enjoy this place at all and would NEVER come back. Very disappointing first time in Costa Rica.

Resort was beautiful, customer service was great! Everyone very helpful. Be sure to take the bracelet making class with Cherry. I enjoyed the class with her. She was very energetic and interested in each of us in the class.