Secrets Papagayo Costa Rica reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

4244 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Week in secrets Costa Rica

L6393JXarianam on Jul 05, 2022

Our week in Costa Rica was amazing! The food, hotel rooms, transportation, and excursions were all great experiences, and no complaints! The entertainment team specifically Marie we’re phenomenal. And a special shout out to the dance staff! Najari, Reymar, Luis Bert, Jostin, Jonnali, and Kevin were all so amazing!! We were very impressed by their entertainment during the day but especially at night. They put on a new show every night just the 6 of them. Incredible quick changes and amazing choreography and performances. They made our stay so much better and we already miss them!

TripAdvisor users rated this property 5 out of 5

Club Trip

R7003YBlorip on Jul 04, 2022

We had 40 club members visit Secrets Papagayo. What wonderful place. Great food, good service. The staff was incredible from Henry at the pool bar, Diego and Eli our drivers and the various wait staff at all the restaurants. If you like Huevos Rancheros, ask Mayling in the Marketplace Cafe to make them You’ll go back for more! Whatever we needed or asked for was there. Enjoy your time there. You will be so happy

TripAdvisor users rated this property 5 out of 5

Wonderful week in June

joelys232 on Jun 30, 2022

We had a wonderful week long stay. The food and drinks were the best at any resort we've stayed at previously. We did upgrade to the preferred club and while I can't recall exactly how much more it wasn't overly pricey and definitely worth the extra cost. I didn't think we'd actually use the preferred lounge but we did several nights, either before waiting for a table or after dinner or a show for a nightcap. The bartenders there were phenomenal, serving drinks I'd never seen/tasted and putting on a great show. Like the rainbow shooters! Another great part of the preferred club was access to Seaside Grill for all meals. The food and service there were wonderful. I am from Alberta so had low expectations for the new york strip but wanted a steak one night. It was seasoned and cooked perfectly. It was also nice to be able to eat breakfast and lunch there since on that side of the resort the only other options are the buffet (fairly standard buffet) or Barefoot grill (for lunch). The only thing we had at Barefoot Grill was nachos and chicken thighs the first night, as we were starving when we got there and couldn't wait for dinner. We did try another time but ended up cancelling our lunch order after waiting 45 minutes with no food. They're basically the only a la carte lunch place on that side of the resort if you're not Preferred Club. So, it's challenging for them to feed everyone promptly at lunch time. The main pool area was fun with a lot of activities but is really busy. We had one morning where we couldn't get a chair anywhere and all cabanas were booked. Other mornings were a bit more free and flexible, it depends on which days excursions are out. We spent most of our time at the relaxation pool area which was just quieter and a vibe we preferred. We also really liked the food at Aqua, on that side. The sous vide fish was amazing! The bartenders and staff there were also wonderful. I read other reviews where people had commented that all of the staff were very friendly and helpful. That was our experience too. My husband commented once that all of the restaurant staff are smiling, joking and getting along well with each other. Which to us is a huge sign that things are well run!! Our room was very comfortable with a great A/C system, which is key as it's hot and humid. It was a central ceiling mount so cooled the whole room consistently based on the temperature that was set. Not blasting cold air into one area like some other places we've stayed. In all, it was a great stay. We did the Adrenaline Rush excursion that was really fun. We've already recommended it to several people who we think would appreciate the amenities.

TripAdvisor users rated this property 5 out of 5

Wonderful staff

Thehoneycutt on Jun 28, 2022

We had a wonderful honeymoon at Secrets Papagayo! The staff there was fun, informative, and went out of their way for us and others. There was one specifically, Santiago at Himitsu, who really made our stay special and memorable. More about Secrets, we had to use their shuttle service to get to our room. Great stay!

TripAdvisor users rated this property 4 out of 5

Great time in a wonderful location

cvandriessche on Jun 27, 2022

This was a great trip. The food, staff, and quality of the resort were great. Only issue we had was the size of the resort. It is small and on a mountain side so you need a ride to move around the property.

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