TripAdvisor Traveler Rating

We visited Secrets Papagayo Costa Rica to meet up with friends on a company award trip, and unfortunately, the experience was just okay. The food was good, and the spa was nice, but the overall vibe of the resort felt overly cheesy. The resort pushes "love" and "romance" to an uncomfortable degree, which made it feel less relaxing and more forced. To make matters worse, the resort offered the Playboy channel for free on the TV—an unnecessary and gross addition that felt entirely out of place. The views of the bay were undeniably gorgeous and probably the highlight of the trip. However, the rest of the experience left much to be desired. I won’t be returning.

The service was beyond 5 star. Andrea and Alex were exceptional. Christiano at seaside grill couldn’t do more for you top notch and all the bartenders and drivers were friendly beyond belief they knew my room number before I could say anything . For top notch dining Armando at portofino was the guy with Jason.

The hotel needs a refit, everything is tired, I came in 2017 and it was amazing!!! Now I would say they have made No investment. The staff are brilliant but the lack of sun beds in a so called 5 star hotel is totally mad, and after talking to a concierge,privileged manager he was so negative to my suggestions to improve the situation, I would never go back this hotel ??

My wife and I came to secrets for our Anniversary we have never been here before .We were greeted by some absolutely amazing people. David ,Andrea and Eduardo took us under there wings immediately to make sure our trip was once in a lifetime experience. They were absolutely amazing above and beyond service. Not only have we had an experience of a lifetime , We will return with friends because of the incredible service by these folks and everyone here . They made us feel like family every day , I am a business owner in the US and I would hire them in my company immediately if they would come. We are Grateful for them and the intire Secrets team . The Burns Family

From.the rooms to the restaurant and bars, everyone was super helpful and helpful. This resort has a beautiful location and just enough seclusion to make it a repeatable location. Every area of this resort offers dramatic views for everyone's taste.