TripAdvisor Traveler Rating

It was a nice experience. The staffs are very friendly and helpful I am impressed with the structure of the hotel. Good location as well... Thank you for giving us a wonderful and unforgettable experience. I wish we could stay longer... but for sure we will be back in this hotel

Perfect little Palm Springs-esque getaway in the middle of busy Hollywood. Our stay was perfect. Every member of the hotel staff-including our great waiter and the trolley drivers-made our vacation special. This hotel is clean, quaint, quiet and bursting with caring subtle details. We will not stay anywhere else when passing through California. Thanks to everyone for your warm hospitality and kindness.

This hotel was magical. I will stay again. The staff is extremely friendly. The amenities are outstanding. The artwork, sitting areas and rooms are so very charming. You can’t beat the location. We were within minutes of major attractions. The Front Yard restaurant was great. We hobnobbed with a celebrity and the food was wonderful. I hated to leave but will be back. The pool area is clean and festive. There’s a lot to do at the hotel. Next time I will take the tour to learn more about the art. What a great experience. I would recommend this hotel to anyone who plans to go to LA. I like this better than the chain hotels. This is truly a boutique hotel.

Very nice and clean hotel and very good restaurant. Perfect for Universal Studios. Steep parking fee but you can also park on the street but we decided to pay for parking. Has laundry machines. The pool did not feel heated but it is advertised heated. 5 stars review.

Pros: * Excellent housekeeping. Room clean and refreshed daily with attention to detail. * Front desk staff humoured me in any inquiries I had about the property, room or area. * Pool area is serene and relaxing with ample towels available. The kids especially enjoyed the family hot tub while my husband and I were able to relax in the adults only hot tub. There is a bar on-site where you can order drinks and enjoy by the pool/hot tub as well. * Shuttle to and from Universal with flexibility if needed. * Private balconies * We thoroughly enjoyed the instructions for the patio door as they are of specific configurations. * Excellent, professional bell service upon check-out. * Daily activities offered if staying on site, even an excursion to the Brady Bunch house. Emerging skills: * The door connecting to the room next to us was left unlocked. I would have liked to have additional security measures as well such as a metal lock at the top as observed at other hotels in Anaheim. * The noise from the highway is quite loud in the early hours in the morning even with the patio door closed adequately. We needed two noise machines to try to drown out the sound but we were still able to hear some of it. I am sure we would have been accommodated had we mentioned anything but we managed. * No breakfast included, but available for purchase on-site. * Door dash orders do not seem to be well respected in these areas, often having staff sneer at my husband when picking it up from the desk (no access to room due to key card system). I am sure the property would prefer we eat on site, but being a family of four travelling out of country we needed to be frugal where we could. * We noted that bell service was offered to guests arriving but was not offered to us upon our own arrival. Having had the same amount of baggage or more of the family we observed, we are curious about this as we would have appreciated the service as well. * One evening upon leaving Universal, the shuttle driver was drinking a cooler. Unsure what number he was on, but it made us uneasy travelling with kids. Overall, great property with amazing amenities. Don’t think twice about staying here!