TripAdvisor Traveler Rating

When we arrived at the Garland I felt like it was more like a motel then a hotel A strange smell as you walk in, similar to an old people hotel Got booked in quick and I have to say the staff are super polite and friendly Room was spotless as was the rest of the hotel The view wasn't great, overlooking the carpark, people were looking in the room when we had the door open One chair on the balcony? The location is far away from everything, but I guess that's my fault for not checking that out The reason I've not given 5 stars, is the bar prices Absolutely ridiculous,(see pics) $13 plus tax for the smallest Bailey's I've ever seen I questioned the amount and was told it was 2 ounces, 2 sips more like The mini bar prices were also extortionate And before a reply says it's on par with the area, that's just not true It didn't ruin things but it did annoy me that you're being ripped off as there's not much else about The pool area was very nice but I didn't spend much time there due to the drink prices , others were commenting on it too I wouldn't stay here again due to the location, but it was very clean and the staff are wonderful, they deserve 5 stars all day long

What a lovely hotel, lovely atmosphere too, lovely reception staff, very helpful, free shuttle to universal was great, lots of parking spaces available, films at the pool at night were great, rooms were lovely and a good size, would definitely stay here again

Very Cool Hotel with great facilities Well located close to Universal Studios Parking on site at a charge Nice Pool area Decent size room overlooking the Hollywood Hills Nice breakfast in adjoining restaurant Good for Couples and families

The Garland was absolutely wonderful. The staff was amazing and well trained in hospitality. From the receptionist to the maintenance worker everybody was incredibly friendly and welcoming. The food and cocktails at poolbar was amazing. I highly recommend the Caprisun cocktail, while sitting at the pool or jacuzzi..This hotel has a lovely family flair to it and I very much enjoyed movie night by the pool, in-fact I think The Garland has a great overall fun program. There was however one tiny little thing, the sodas at the pool are not canned, and the bars close quite early. but those are very minor details upon a definite A-plus establishment . I’ll certainly be coming back.

We stayed for 3 nights with friends and found the hotel lovely, it’s had very friendly staff always happy to help. The hotel is a little retro but has a lovely warm atmosphere, it is very close to Universal Studios and a free shuttle is always available on the hour. Although the pool area was small we never struggled for a sun bed. If I had to say one possible negative there is no where to walk for drink or meal apart of one place (Fox & Hounds so we got the shuttle back to City Walk at night but this wasn’t a issue.