TripAdvisor Traveler Rating

this is a lovely hotel for a few days as a family. but do not go as a group. Management will not address group concerns. the staff are lively but the stress of dealing with indifferent management when their staff has made mistakes is just not worth it.

We stayed at the Garland for 2 days booked by our Virgin Atlantic travel agent. As part of a L.A and Hawaii trip. Upon arriving we loved the vibe of the hotel. It’s like stepping back in time, during the Hollywood Golden era! A very busy hotel and rightly so. We were checked in and went to our room. The room was lovely, but did overlook the 101, which is one of the busiest highways in California, it was also quite noisy. We were given the option to move and this time it was greet. Very quiet. My only criticism is that this room now overlooked a wedding venue at the hotel, which was in use 2/3 nights of our stay until 10:30 - 11:00pm. Usually I wouldn’t mind this, but as we had travelled from the UK and were 8 hours behind, sleep was important to us. For me, the hotel would be best to inform anyone staying this side to expect noise and loud music. Or give the option for a quieter room. Especially when we had already asked to move from the highway side. With all this aside, the hotel was great. Lovely staff, we ate in the courtyard and the food was lovely and extremely good value for money! Great proximity to universal and free trolley service! 7.5/10 - we will be back! T&R

Check in was super easy and friendly staff. Room was spacious and beautiful. Very clean with great towels and products. Bed and pillows provided a great night's sleep. Pool bar and food were great with tasty drinks and tacos. The trolley to Universal was a great amenity. We will be back.

We had a fantastic stay at this hotel in LA. The room was spotless and had everything we needed, including fresh towels provided daily and plenty of outlets and amenities. The staff were incredibly friendly and went out of their way to be accommodating throughout our visit. The food at the on-site restaurant was lovely—we even ordered a takeaway one night and it was just as good. The hotel also has a cute outdoor pool that was perfect for relaxing, and the gym facilities were clean and well-equipped, which was a nice bonus. The location was great, too—close to stores (which came in handy when I needed to pick up a converter plug). One of the highlights was the free shuttle service to Universal Studios, which ran throughout the day and returned at night—super convenient. Overall, we were very impressed and would 100% stay here again. Highly recommend to anyone visiting LA!

This is the hotel to stay at if you are headed to Hollywood and Universal Studios. It has tons of Hollywood Mystique a great mid-century modern look and lots of appeal. It is a walkable 15 mins to the metro Universal tram stop and close to food, Starbucks, and a grocery store on Ventura 2 blocks away. It's simple stay here, and ask the staff about the history, and check out the movie theater in the hotel.