Courtyard Santa Monica reviews
351 TripAdvisor reviews
Unprofessional valet service
Michael L on Oct 29, 2024
I came to park my car sunday night after a night out. When I got to the parking I didn't see anyone. A guy approached me asking if I needed to park my car but I didn't feel safe to do so because he kind of looked like a homeless from the street. He had facial piercings and was wearing a beany hat and colored shoes with to vest or anything even proving he works there. So unprofessional. For the price you charge to park a car you can afford better employees.
Great valet service- America is top tier
Anayeli R on Oct 29, 2024
America is absolutely great! She made me feel comfortable and safe, she was friendly and fast! My text message said wait is 5min and my car was outside in 3min. In LA those extra minutes help! It’s not often i feel comfortable with valet service but she changed my experience. I’m grateful.
A short walk to the pier
Ryan C on Oct 25, 2024
The hotel itself is in a great location with a short walk to the pier. The lobby is inviting to business travelers to conduct meetings whether it be in person or online. The valet America provided a great start to the day each morning with your big smile and great attitude.
Great hotel, close to Target, needs better in-house restaurant.
Futbal_traveler (Saint Charles, Missouri) on Oct 05, 2024
The hotel is very clean, staff is friendly, and our room had an amazing view! I normally would have rated this 5-star except the breakfast option that I purchased was not worth it. Save your money and go to Sweet Maple (10-min walk) for breakfast. The food at the hotel restaurant was frozen and warmed up…and the options were limited. They could definitely improve on this offering.
Incredible Valet Team
Marisa K on Sep 27, 2024
The service here was fantastic. We were especially impressed with the valet team. Over the course of two days we had multiple problems with our rental car. Christian and the valet Manager were so kind and incredibly helpful. They even went and had the car fob battery replaced while we were at a work event. An incredible team. If we are back in Santa Monica we will definitely stay here again.