TripAdvisor Traveler Rating

Unbelievable experience we were treated poorly no reason the staff are trash the policies of the place are trash. It was the worst experience of my entire life I wish death of everyone who was there that night all pieces of trash don’t go here

The person at the front desk had a bit of difficulty immediately finding our reservation and was actually in the process of calling a different Marriott when I showed him our reservation and then he found it in the hotel’s system. Not a big deal, but first time that happened. The room itself was a good size with a large bathroom with plenty of counter space for toiletries. The room was clean and comfortable. The downside was the $65 a night valet parking and the fact that the neighborhood looks slightly worrisome at night. Note that both mornings when we needed our car, it was ready as soon as we got down – no wait time. On the last day, we did see a nearby parking area for $5, but I’m not sure I’d feel comfortable using it. All in all, considering we needed to stay within a short distance of where we were visiting – this was a pretty good hotel and I would stay here again – although hopefully without the need of a rental car next time.

Easy walk to the beach, good location. The highlight for us was the service provided by the desk staff. Valerie, Aaron and Jordan were friendly , attentive and professional and promptly accommodated all of our requests. The hotel is IMO due for a remodel and the bed was not comfortable and sheets were like sandpaper. Loved that they had Starbucks in the lobby. Rooms were adequate for a 3 star rating. I expected more from Marriott. If it weren't for the desk staff, I would rate this lower.

I was leading an agricultural study tour to California and we stayed in Santa Monica for one night (We had 9 rooms). The hotel was very clean, in a vey convenient location, close to all of the main attractions and Santa Monica Pier The staff were very welcoming and helpful Highly recommended to stay here

Awesome service and overall location. But also know that is in a heavy homeless area. It is also across the street from the train. This is great if you want to ride the train but also makes it a bit more of a homeless area. Rooms are nice--better than most any Courtyard rooms I have stayed in before.