TripAdvisor Traveler Rating

The staff (front desk, housekeeping, coffee shop, security) were great, professional, helpful and friendly. Location is awesome, minutes away walking to restaurants and the pier. The low rating is because their walls are paper thin. Next door rooms were loud but tolerable, but the room above us (we were 2nd floor) was unbearable for noise. Hour long stomping, furniture moving, etc around the time I was trying to sleep each night. It would stop for a bit and then start again. We had a high ceiling in our room so I’m curious whether the infrastructure is different, and inadequate. Informed the manager and they were responsive, but the people above us (2 different groups over our 4 nights there) would start up after. Not sure if it was a guest issue of the lack of sound dampening needed. I’m a light sleeper but come prepared with ear plugs and a sound machine. Nothing overcame their noise.

Great spot to unwind from the day. The kids love the pool and hot tub. Ariel at valet is the best. Quick to serve and super friendly.

Ariel was awesome he was very polite and fast and efficient.

Unbelievable experience we were treated poorly no reason the staff are trash the policies of the place are trash. It was the worst experience of my entire life I wish death of everyone who was there that night all pieces of trash don’t go here

The person at the front desk had a bit of difficulty immediately finding our reservation and was actually in the process of calling a different Marriott when I showed him our reservation and then he found it in the hotel’s system. Not a big deal, but first time that happened. The room itself was a good size with a large bathroom with plenty of counter space for toiletries. The room was clean and comfortable. The downside was the $65 a night valet parking and the fact that the neighborhood looks slightly worrisome at night. Note that both mornings when we needed our car, it was ready as soon as we got down – no wait time. On the last day, we did see a nearby parking area for $5, but I’m not sure I’d feel comfortable using it. All in all, considering we needed to stay within a short distance of where we were visiting – this was a pretty good hotel and I would stay here again – although hopefully without the need of a rental car next time.