Courtyard Santa Monica reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

265 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Poorly run hotel

Noahga (Atlanta, Georgia) on Jun 24, 2022

The hotel is clean and well located in Santa Monica. However check in is a disaster. I showed up at 2 pm and apparently my specific room is not ready. When I come back to the hotel at 3:15 it is still not ready and there are several other people waiting for their rooms as well . Check in is technically at 4 pm however they clearly have issues getting rooms ready for check in. Thus far I would have to say I should have spent $100 more a night for the JW Marriott. I would say there is little “value” choosing this poorly run Courtyard over the JW nearby.

TripAdvisor users rated this property 5 out of 5

Great Stay! Great Staff! Amazing Location!!

melanierI3961WX on Jun 19, 2022

My teens and I stayed at this property 3 days June 2022, the hotel is clean and has great accommodations including a second floor outdoor pool with relaxing cabanas and a beautiful fire-pit overlooking the city. The rooms are immaculate and well appointed and check in was a breeze. Ajay the desk supervisor was great to work with and very accommodating to our needs. As if that isn’t enough the property is literally one block DIRECTLY from the famous Santa Pier and beach. Definitely consider staying here the next time you are in the area.

TripAdvisor users rated this property 5 out of 5

Excellent service

keith l on Jun 03, 2022

Very good location just one minute from the Santa Monica Metro station and few minutes walk to the beach. Front desk’s staffs provided me excellent service and arrangements, specially thanks to Mr AJAY for his service during my check in, just feel like going back home, I will definitely stay this hotel again for my next holiday to Santa Monica!

TripAdvisor users rated this property 5 out of 5

mrs.

yountgail (Phoenix, Arizona, United States) on Jun 03, 2022

the valet gentleman was friendly. Ajay was accomadating and friendly. I would definitely stay here again! the room was clean and love that Starbucks is in the lobby. location easy to hop on freeway. Close to Santa Monica amd Venice. ill hit the Gym in the morning. The price of my stay was good!!

TripAdvisor users rated this property 5 out of 5

Super clean hotel with friendly staff!

T9414ICkristenc on May 27, 2022

We chose this hotel for it's close proximity to Santa Monica Pier and the Promenade. We wanted to be within walking distance of those major attractions, which are just a few blocks away. We were very pleased to see that the property was either just built or recently fully renovated. Everything was brand new and squeaky clean! The staff was very friendly and helpful, especially Ajay. Valet parking was an extra cost, but that's to be expected in a city location. We did have some trouble finding the entrance to the valet, so be sure to look for it on Fifth Street, not Colorado Ave, which is the official hotel address. There was a small cafe in the lobby with Starbucks drinks and other non-Starbs breakfast/brunch food options. The croissants and scones were huge and yummy! I highly recommend this hotel for your next stay in Santa Monica!

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