El Cid Marina Beach Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

4541 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Another wonderful stay!

zahadran (Vancouver, Canada) on Jan 27, 2023

Our fifth time here! We keep coming back for the wonderful people, beautiful grounds, terrific service, amazing food...what more could you ask for? A shout out to Antonio at The Terraza, Eric at the bar and Ricardo 2.0 at the pool who we have become close to. Thank you!

TripAdvisor users rated this property 3 out of 5

Average Mexican Resort

gallisen (Vancouver, Canada) on Jan 27, 2023

Resort lacks bar and seating areas for evening relaxation. Lacks easy access to beach walking. Golf carts transporting able bodied guests around the resort was very annoying. Loved the beach club pool and snack bar - Ricardo 2.0 our favourite waiter there. Antonio at the Terraza was the best waiter at the resort. Food was inconsistent.

TripAdvisor users rated this property 3 out of 5

The good and the bad .....

movietitle (Los Angeles, California) on Jan 26, 2023

My wife and I just got back from a six night stay at El Cid Marina. I have mixed feelings regarding our stay. Pros: Resort is very clean and the lobby is attractive. Food in La Marina was very good .. we especially liked the rigatoni and the shrimp tacos and service was very good. I got a fantastic massage by Betty in the spa ... one of my best spa experiences ever. The marina is pretty to look at and the exterior of the resort is attractive. Shuttle service was very good between all of the El Cid properties. We never had to wait more than a few minutes for this friendly service. Staff is very friendly and helpful in general. Cons: Room was very basic ... think motel 6 but bigger ... not luxurious in any way. Pool area was pretty plain and only one of the two pools was heated. Service at the pool was good but the food selection was greasy bar food with no healthy options. Would appreciate at least one salad or other healthy option. Photo session didn't go as planned as the meeting place was changed after our meeting time. Bad communication kind of spoiled this service. Photographer seemed like he was not sure how to pose us throughout our session. We went to the nicer downstairs restaurant and our breakfast was served cold. Took too long for a slightly warm replacement to our cold meal of eggs. Service downstairs was poor and slow for our breakfast. The beach was accessible by water taxi which ran every couple of minutes. The beach was basically empty and the servers were busier on their phones than providing good service. Sorry we chose El Cid Marina as we like the position of the beach in relation to the pool at Pueble Bonito Mazatlan and the rooms are much more luxurious. Food at PB is much more consistent than El Cid Marina. Also, we like the location of PB better than El Cid Marina even though the resorts are close to each other.

TripAdvisor users rated this property 5 out of 5

Such a wonderful stay!

Jennie G (Winnipeg, Canada) on Jan 25, 2023

This is a very good resort! The grounds are impeccable, the staff are so friendly and helpful. There are two pools; one is heated one is not. A range of activities around the pool everyday. The accommodations are top notch. We were in a two bedroom condo which was very clean and looked new. Maid service daily if you wanted kept you in all the amenities needed. Our concierge,Joshe, was so welcoming and surprised us with wine and fruit on our first evening. He helped book our tour and was a wealth of information. We were here for three weeks and enjoyed it immensely!

TripAdvisor users rated this property 5 out of 5

Whale Watching

LakeSpringfield (Chicago, Illinois) on Jan 25, 2023

El Cid Mazatlan, Mx did not disappoint. It's so scenic at the Marina. We enjoy the Club Elite and had excellent service from Ajandra, Marissa and our butler Avi. We took a 4 hour Whale Watching Tour right from the marina. We went on a 0 foot boat that took us about 8 miles from shore where we saw about 10 whales. they played in front of us for about 45 minutes. What a thrill to witness the giant mammals. Our 3 bedroom was gorgeous and huge. The beds were so comfortable and the ocean view as well as the marina were stunning.

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