Azul Beach Resort Negril, by Karisma reviews
5251 TripAdvisor reviews
Big dissapointment
Explorer555810 (Toronto, Canada) on Feb 01, 2025
We went to the Azul 2022, it was so great we booked again Jan 2025. Omg, its gone down hill. So upsetting, especially for the money we paid. First we got a swim up room. The deck outside our room & around main pool was clearly in need of reparing. Our room smelt like mould. The maid did her best. Now, the food. This is advertised as gourmet inclusive. The restuarants were awful. I was really looking forward to dining here, the waits were ridiculous, they dont take reservations now. The asian restaurant gave us all issues. Food so bad. The staff also were giving us attitude. We were at The Azul for 2 weeks, the best bet was the buffet. We ended up going off grounds for great food. Not much in the entertainment either. A total let down. We wont go back. We found out its being sold to another company in May. So they are just letting things go. Several staff quit while we were there. Good luck finding a manager.
Another Great Trip to Azul Negril Beach
JustBen303 (Littleton, Colorado) on Jan 23, 2025
Great trip, beautiful beach. Davita & Kemora were awesome & made sure we had everything we needed. Johnny, Marian, Alphonso & Travis were great as well, always super friendly. Tio kept the kids engaged and was very funny. Racquel & Kacy-Ann knew what we liked for breakfast and made sure we started each day on the right foot. I highly recommend Azul Negril Beach, can't wait to go back.
Very beautiful and relaxing.
Sue B on Jan 20, 2025
Staff was great! The food could have been better but I wasn’t there for the food. We had three great excursions. Had to learn where my preferred Vodkas was, but all good after I found them. Loved handing out at the hibiscus pool. Especially for the 2:00 get together. Fun dance classes. Which there was more volleyball participation.
Seen better days
Donna T on Jan 20, 2025
I feel this place has gone downhill. This was my third time in 5 yrs. Stayed in bldg 8 previously this time in bldg 12. All times a swim up with a bar not far. Pool water was cold this time but ocean was fine. Not prestige so not allowed to use the beach in front of bldg 12. My room 12110, the furniture is looking old. Couch has a big tear. The tv remote did not work but maintenance was prompt in fixing. Lots of burnt out light bulbs and the hall sensor not working so cannot see to open door. Thermostat temp did not work. Would turn ac off manually when it got too cold and vice versa. Food outside of buffet not great. Chicken parm did not have enough sauce and cheese. The alfredo sauce was so salty it was inedible. The ceasar salad was basically a plate of lettuce with a dab of dressing. Would have been better on the side. The shrimp dish were salad size. The pool bars had tons of bees so if allergic Beware. Even though it is against policy people smoke cigarettes and pot on their balconies. The best part of the resort is the size, the beach, and the team members. Super helpful and nice.
Not for kids
S T (Toronto, Canada) on Jan 14, 2025
Went to Negril Azul Beach resort with my family (4) + friends family of 6. In total we had 6 kids. This resort is ok. Not very kid friendly or much to do for them. Shows are non existent. Mostly just people singing or dancing. But there no stage no place to sit . Activities are sub par. Again nothing for kids. We were approached on the beach to play games and when we got there no kids allowed. Not once someone came to around seeing the 6 kids to play volleyball,pass the balloon or dance like they did for the adults. They did one day foam party in the pool but that's all. Royalton had it almost every day + inflatable slides and so on for kids. Food - food is sub par. All restaurants are not good. All kids didn't eat and adults weren't impressed. Every night we ended up at the buffet. Which is super small and often repeat. Lost count of how many pastas plates we had. Room.. we stayed the previous year at the Royalton Negril but this year because there couland accomodate the big family we went to Azul. The family of 6 room was awesome. 2 levels. Kids had a blast. The swim up we upgraded for family of 4 and again not impressed. There was a nail in the water. Lots of mosquitoes no lighting and no lounger area like the Royalton . We were in building 12 and the end and you can hear the cars zooming like a loud highway all night. Had to get a white noise. It was unheard of. Walls are paper thin. Beach. - beach is amazing. 7 mile beach can't go wrong although Jan 5-12 was alot of jelly fish. Kids didn't really like it as it hurt then alot. Ecursion are cheap compared to Mexico etc. Staff does reserve beach chairs for everyone so although we got up early to get our own 6am they were always all taken.until the last day we found out the staff wants to be paid and puts towels down reserving it all. Very disappointing. I'll give them points on their watersport. Unlike the Royalton Negril. Azul had catamarans , kayaks,paddle boards and boggie boards all for free. Royalton had none in 2024.